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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,101 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,101 reviews

January 11, 2024

Jeremy (sorry if I spelled your name wrong) was very helpful. He made the entire process easy and quick. Much appreciated. More

by ericsmomrocks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for leaving Jeremy this 5-star rating! He will be delighted to know that you deeply valued his service. We wish you safe travels! If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

January 11, 2024

Amazing customer service from the start through the delivery of the car. They’ve earned my business. More

by robertbrender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 11, 2024 -

Sierra Chevrolet of Monrovia responded

Robert, We appreciate you taking the time to leave us this excellent review! We are thrilled that our team provided you with the A+ service that you deserve and we are honored to have earned your business. We wish you the safest of travels in your new ride- on behalf of the entire team! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

January 10, 2024

All my experiences with Sierra Chevrolet have been excellent! Tanya Ruiz was great and knowledgeable. My vehicle service was completed in timely fashion. Thank you all. More

by pccongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! Providing a seamless, 5-star experience is always our goal, and we are glad that Tanya's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

January 10, 2024

Always great service here at Sierra Chevy. John and the crew are always super helpful. More

by rohernandez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that John and the team consistently take great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 09, 2024

The service department is making sure that all of their staff is properly trained and covers everything that is needed in caring for everyone's vehicle. Tanya is Awesome, she is very attentive to what n More

by JOHN@ETERNALFLAMEOFLOVE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Sierra Chevrolet of Monrovia responded

John, thank you for telling us why you like working with Tanya! Your satisfaction means the world to us, and we're pleased she continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

January 09, 2024

I worked directly with Luis Urias who made my experience in purchasing a used Chevy Silverado Trail Boss very pleasurable. I was reluctant dealing with a "car salesman" but after meeting Luis I immediately More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Urias
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Jan 10, 2024 -

Sierra Chevrolet of Monrovia responded

Tim, that's a really great review of Luis and he totally deserves it. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your new Silverado Trail Boss, from all of us at Sierra Chevrolet!

January 09, 2024

John Twiford at Sierra Chevrolet is super helpful: Very clear explaining the work to be done, its cost and timing, with crystal clear recommendations. John's communication is excellent and he and the serv More

by PCSERCEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for recognizing John's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time John and the Sierra Chevrolet team may serve you.

January 09, 2024

This is a convenient location to my home, hey are very courteous, arranged a ride home for me and back to the dealership. More

by kweleba08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
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Jan 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your trust in our service team! We're happy to have provided you with a thorough, accommodating visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

January 08, 2024

Extremely unprofessional did not seem to care to get problem, resolved it all started with the sales person who lied to me when I purchased my vehicle More

by MLFIGUEROA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfonso Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Sierra Chevrolet of Monrovia responded

We appreciate your feedback, and sincerely apologize for the inconveniences you've faced with your vehicle thus far. Our records indicate we performed a software update to resolve a radio issue, and provided some insight on when to use 4-wheel drive and 2-wheel drive for proper tire performance. I will be reaching out to you shortly to see how else we can help. Thanks again for your feedback. Jacob North Service Manager Sierra Chevrolet jnorth@sierracars.com

January 08, 2024

Simply the best service. Outstanding communication, wonderful amenities, great team. Really appreciate the follow up. More

by grumpetto
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cesena
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Jan 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for telling us why you appreciate our amazing team! We're pleased you've always enjoyed the accommodations and exceptional service they've provided. We hope you'll continue to make Sierra Chevrolet your first choice for service!

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