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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,106 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,106 reviews

October 14, 2023

Sierra dealership give you great customer service and great care of your vehicle!!would recommend 👍 More

by p1heart81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your solid review and recommendation! We're pleased you had another great service experience with us, and that our team made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

October 13, 2023

My service exceeded expectation: early completion of work, and an unexpected car wash. Very pleased. More

by ACBOMNIBUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for sharing your review! We're delighted the value of our team's support and diligence exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

October 12, 2023

I had an outstanding experience buying my new truck from this dealership! The staff was incredibly knowledgeable and friendly, guiding me through every step of the process. The selection of trucks was impre More

by Kyle Wilder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Sierra Chevrolet of Monrovia responded

Congratulations on your new truck, Kyle! We're thrilled you enjoyed a pleasant and supportive buying experience with Andrew and Mike, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Sierra Chevrolet!

October 12, 2023

Nicholas Scammacca and Alfonso Hernandez were very helpful and nice, quick responding to all my questions. I will definitely recommend them to my friends. Thank you Nick and Alfonso. More

by aaronzhang88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Scammacca
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Oct 13, 2023 -

Sierra Chevrolet of Monrovia responded

Aaron, thank you for your kind review and recommendation! We're glad Nicholas and Alfonso took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

October 11, 2023

Marvin in the service department was vey helpful. He provided a list of recommended parts and service and was professional. More

by CARNUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Sierra Chevrolet of Monrovia responded

Carnuel, thanks for stopping by to share your 5-star review of Marvin! We're glad he addressed your vehicle's needs with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 10, 2023

Not a good experience. A lot of miscommunication. My car was also scratched and they are claiming I brought like that. I was told one thing when I brought in regarding the More

by ALMARAZ1_02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Sierra Chevrolet of Monrovia responded

I'm so sorry to hear about your disappointment with this service visit. Please contact me directly and I will get to work on the internal issues that may have caused the breakdown in communication. I appreciate your feedback and look forward to hearing from you soon. Victor Gamboa vgamboa@sierracars.com General Sales Manager Sierra Chevrolet

October 08, 2023

Marvin in the service department was outstanding with the help I needed thank you Marvin More

by basur7@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for telling us why you like working with Marvin! Your satisfaction means the world to us, and we're pleased he has become a reliable resource for your service needs. We look forward to ensuring the same circumstances at your next appointment!

October 08, 2023

Great service! Great Communication! My vehicle was done in the time promised at a great price. Thank you. More

by danny67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
Report | Print
Oct 09, 2023 -

Sierra Chevrolet of Monrovia responded

Danny, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Marvin handled your visit with great care and communication. We hope to ensure the same high quality experience at your next appointment!

October 06, 2023

It is a good local dealership with great selection of new cars. The Service Department is lacking employees and it does not have a proper waiting room More

by kaspariant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Oct 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for stopping by to share your feedback on our dealership! We appreciate knowing what you like and what you would like to see improved. The remodel we have planned will likely address your current issues, and we graciously look forward to serving you better with those improvements. Thanks for choosing Sierra Chevrolet!

October 06, 2023

Tanya is so easy to talk too. She reply to all our questions. She is an excellent staff. She is an asset to the company. Thank you Tanya for all your hard work. More

by Lorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind review, Lorraine! We truly appreciate your continued business, and we're glad Tanya has always taken such great care of you and your vehicle. Thank you for making Sierra Chevrolet your #1 choice for service!

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