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Sierra Chevrolet of Monrovia
Monrovia, CA
1,164 Reviews
A Los Angeles & Pasadena Chevrolet Source
Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,164 reviews
June 01, 2023
Tanya was very friendly and helpful. Other than that, I had a bad experience. When I got my car back, there was a greasy boot print on the passenger floor mat and greasy fingerprints on Other than that, I had a bad experience. When I got my car back, there was a greasy boot print on the passenger floor mat and greasy fingerprints on the dashboard. I also had to bring the car back because after the batteries were replaced, the charge level wasn’t working correctly, and they had to fix the software. They offered to clean the inside of the car when I brought it back for the software fix. They had my car all day, and when I went to pick it up the next morning, the software issue was fixed, but they did not clean up their greasy mess inside my car. When I brought it up, they offered to clean it, but I had appointments I couldn’t miss. It should have been done already. I have been going to this dealership and their service department with my two previous cars as well. This was the first time I ever had any issues like this. There are a couple of other service advisors there who definitely talk to you with an attitude like you are a nuisance to them for even being there. That’s fine with me. I will take my business elsewhere. More
by Al
Verified CustomerEmployees Worked With
May 31, 2023
It was great, service was quick and accommodating. I felt taken care of and had no worries during my visit. I felt taken care of and had no worries during my visit. More
by emily19twiford
Employees Worked With
May 31, 2023
This is my first time doing the service in here. Their service very good. Worker very friendly. Their service very good. Worker very friendly. More
by bob771278
Employees Worked With
May 27, 2023
Tanya is very helpful and kind. I always looking for her first when i go to Sierra Chevrolet of Monrovia because i feel comfortable when she is assist me with my vehicle. Thank you I always looking for her first when i go to Sierra Chevrolet of Monrovia because i feel comfortable when she is assist me with my vehicle. Thank you More
by EAR_ONE71
Employees Worked With
May 27, 2023
Check-in process was very smooth and the car was ready (and washed!) much sooner than I expected. (and washed!) much sooner than I expected. More
by EDDIEHHSU
Employees Worked With
May 25, 2023
my car was there for a month, Tanya did her best but there was very little information regarding the status of my car. i kept getting text messages instead of phone calls when i would call in. there was very little information regarding the status of my car. i kept getting text messages instead of phone calls when i would call in. More
by oshalabi84
Employees Worked With
May 25, 2023
Elliott Morales-Amaya could not have been more professional and knowledgeable in answering our questions. Working with him was a pleasant experience. The demonstration he walked me through on the professional and knowledgeable in answering our questions. Working with him was a pleasant experience. The demonstration he walked me through on the features of the car was very helpful. More
by Elma Flores
May 24, 2023
The communication between service personnel needs improvement.the lack of communication between each other needs to improve, all service personnel should be able to assist any patron regardless of wh improvement.the lack of communication between each other needs to improve, all service personnel should be able to assist any patron regardless of who opened up the service ticket. Edit: update! I’d like to thank Terry (the service manager) for reaching out and inquiring about said experience mentioned above. He’s making things right and I can now say that I am greatly looking forward to our next visit here at Sierra Chevrolet of Monrovia! More
by daniel.topete78
Employees Worked With
Gerardo Frayre, Terry Quinn
