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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
671 Reviews
Call Service Center (626) 879-2966

671 Reviews of Sierra Chevrolet of Monrovia - Service Center

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August 09, 2024

Service Representative was very clear with the process of items needed; also helpfull and nice. Thank you! More

by LUCYVDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shawn suchanek
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Aug 12, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Lucy, for your kind words! We’re glad to hear that our service representative provided you with clear guidance and assistance. Our team at Sierra Chevrolet always strives to offer the best service possible. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

August 08, 2024

The construction made entering and exiting the facility quite challenging. However, the interaction with service advisor, Marvin and the service received was excellent. More

by DENNIS.DAUTRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you had an excellent interaction with our service advisor, Marvin, at Sierra Chevrolet. We understand that construction can create some challenges, and we appreciate your patience. We hope to see you again soon and provide you with exceptional service! Sincerely, The Sierra Chevrolet Team

August 08, 2024

Joe in the service department was very knowledgeable about what my truck needed. He kept me informed And updated me on the status of The work that was being done to my truck. Overall, everything was a p More

by MOMFORLIFE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that Joe provided you with knowledgeable service and kept you updated on your truck's status. At Sierra Chevrolet, we strive to ensure every experience is pleasant, and it’s great to know we met your expectations. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

August 08, 2024

Joe always makes sure I am taken care of and everything is running smooth on my car. Thank you! Grisel More

by LYLYPILLY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Sierra Chevrolet of Monrovia responded

We're thrilled to hear that Joe has been taking great care of you and your car. At Sierra Chevrolet, we strive to ensure everything runs smoothly for our customers. We appreciate your kind words and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

August 08, 2024

Tania fue muy amable en todo momento me ayudó en todas las dudas que tuve excelente servicio More

by otamendi.ariz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Sierra Chevrolet of Monrovia responded

¡Gracias por compartir tu experiencia positiva con nosotros! Nos alegra saber que recibiste un excelente servicio y que nuestro equipo pudo ayudarte con tus dudas. Esperamos verte nuevamente en Sierra Chevrolet y que sigas disfrutando de tu vehículo. ¡Hasta la próxima! Sincerely, The Sierra Chevrolet Team

August 07, 2024

The service person didn't tell me his name or give me the paperwork when I dropped it off and he said he would call me when it was done. I had to call and check to see if my car was done, Joe helped me find More

by Frankie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Suchanek
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Aug 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand how important communication is and appreciate your feedback regarding the service you received at Sierra Chevrolet. It's good to hear that Joe was able to assist you in finding your car. If you have further concerns or suggestions, please feel free to reach out directly. We value your input as we strive to improve our service. Sincerely, The Sierra Chevrolet Team

August 06, 2024

Marvin and his Tech did awesome job fixing my Corvette. It runs great! Thank you! More

by COMPJOCKLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Sierra Chevrolet of Monrovia responded

We are thrilled to hear that you had an awesome experience with our tech fixing your Corvette. It's fantastic to know it's running great! We appreciate your feedback and look forward to seeing you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

August 05, 2024

All the staff were very nice and well trained. My appointment went very smoothly, no waiting to check in and repair work was done on time like promised. More

by SHOMIYANOHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We’re thrilled to hear that your appointment at Sierra Chevrolet went smoothly and that our team provided excellent service. Your kind words about our staff and their professionalism are greatly appreciated. We look forward to welcoming you back for your next visit! Sincerely, The Sierra Chevrolet Team

August 04, 2024

Took my car in for maintenance. Didn't take very long. Very good customer service. More

by tcgod4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're glad to hear that your maintenance visit at Sierra Chevrolet was quick and that you received great customer service. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

August 03, 2024

Great service as always did a good job and was done within a reasonable time More

by david.bainter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, David! We're thrilled to hear that you received great service and that your visit was completed in a timely manner. At Sierra Chevrolet, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

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