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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
690 Reviews

690 Reviews of Sierra Chevrolet of Monrovia - Service Center

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April 25, 2024

I'll be coming back to buy another car soon And enjoyed the great customer service More

by Christianaguilar1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn, Andy Wiesman, Brian Hernandez
Apr 26, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the great review, Christian. Please come visit us if you need anything else, be it service or sales. Sincerely, The Sierra Chevrolet Team

April 24, 2024

Fast service, they answer alll my questions, nice and clean dealer definitely I will recommended More

by MARIAORTEGA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Sierra Chevrolet of Monrovia responded

We really appreciate the kind recommendation, Maria. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Sierra Chevrolet Team

April 23, 2024

Complete waste of a whole work day with zero improvement of my situation , and I was charged $220 just to plug in a code reader I could have done that! And I still don’t have cruise control ! More

by MOVIEMEDIC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing the details of your experience with us. At Sierra Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Sierra Chevrolet Team

April 19, 2024

Great service received by Marvin he was friendly and helpful. My car was ready in less than 2hours Great job 👍 More

by hernandezmarcelino04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Sierra Chevrolet Team

April 17, 2024

Jeremy was great he went above and beyond and kept me updated on the process of my car. More

by JEWELS1390065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
Apr 18, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Jeremy went above and beyond and kept you updated on the progress of your car. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Sierra Chevrolet Team

April 16, 2024

My service was great! This was my 3rd time coming to this location and the staff was very helpful and attentive. More

by tj.lee2090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, The Sierra Chevrolet Team

April 15, 2024

Tanya was great to work with and the waiting area is a pleasant place to hang. More

by NUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Apr 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

April 14, 2024

I had maintenance done on my care, which didn't take very long. I was very pleased that they got it done so quickly. Thank you for the great customer service. More

by tcgod4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sierra Chevrolet Team

April 12, 2024

Nice to get current information on my vehicle. I feel part of the loop. I don't need only one person to have the info of my vehicle More

by THOMASYOUNG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Apr 15, 2024 -

Sierra Chevrolet of Monrovia responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Sierra Chevrolet Team

April 11, 2024

Shawn was great! Everything was quick and easy. I will be coming back for sure. More

by suchanekshawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 12, 2024 -

Sierra Chevrolet of Monrovia responded

Your experience is exactly what we aim for! We are so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. Sincerely, The Sierra Chevrolet Team

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