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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
686 Reviews

686 Reviews of Sierra Chevrolet of Monrovia - Service Center

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September 15, 2023

Fast and easy. No high pressure sales pitches. Ride share service is a nice bonus. More

by bigjancu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy your visit was convenient and accommodating. We hope to ensure the same circumstances at your next appointment!

September 14, 2023

Joe Jimenez was great Fast and knowledgeable thank you so so so so so much More

by TORYTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how much you appreciated Joe's assistance! We're pleased he handled your vehicle's needs with diligence and efficiency so you could be on your way in a timely manner. Thank you for choosing Sierra Chevrolet for your automotive needs!

September 10, 2023

Great customer service and help with my car. Got me in and out in know time. Thanks Tanya, see you next time… More

by NEVAREZMICHAEL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to express your sincere appreciation of Tanya in our service department! We're so happy she continues to be a friendly and reliable resource for your automotive needs and interests. We look forward to making your next visit just as outstanding!

September 09, 2023

Everyone was really friendly and took care of I what I needed. They were also in great communication with me. More

by mschiff94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Sep 11, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how pleased you were with this experience! We're glad your interactions with our team were all pleasant and provided excellent guidance regarding your vehicle's needs. We certainly hope you'll come see us again some day!

September 02, 2023

The service advisor was very friendly and helpful. I had my vehicle exactly when he promised it. More

by CARLOSS651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Sierra Chevrolet of Monrovia responded

That's great! Thanks for the positive feedback on your service experience, Carlos. We're pleased your service advisor handled your vehicle's needs with a sense of urgency, and delivered it within the estimated time. Please come see us again some day!

September 02, 2023

Exelente lugar nos atienden muy bien y estoy agusto con el servicio de mantenimiento recomendado More

by CRISSPINOPABLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Sep 06, 2023 -

Sierra Chevrolet of Monrovia responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Su satisfaccion significa mucho para nosotros. Mil gracias!

September 02, 2023

Good customer service. Communication was great. I had no problem with transportation. I will return for next service. More

by richard_imperialjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Sierra Chevrolet of Monrovia responded

We're so glad to hear it, Richard! Thank you for letting us know how pleased you were with this service visit. We hope to have many more opportunities for work with you, and we wish you the safest of travels until we see you at your next appointment!

September 01, 2023

Excellent job thank you I highly recommend Sierra Chevrolet. they done the job really quick excellent service also I won. Thank you. The whole worker. More

by albertohernandez723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Sep 01, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for your positive feedback, Alberto! We're so happy our service team provided you with all the support and communication you needed to make this a great experience. We hope you'll continue to choose Sierra Chevrolet for all your automotive needs!

August 31, 2023

Awesome experience ! They made it so easy for me . From setting appointment up to the swiftness off the visit ! More

by JIMENEZL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

JIMENEZL30 responded

Thanks for the great experience!!

Aug 31, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for stopping by to let us know how satisfied you were with your visit! We appreciate your business, as well as your 5-star review of our team. Please don't hesitate to call when we may assist you again. We look forward to it!

August 30, 2023

Greeted well. Listened and explained the problem and fix. I recommend the service department. Thank you More

by bob@horizon-mechanical.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack in truck sales is awesome
Aug 31, 2023 -

Sierra Chevrolet of Monrovia responded

Bob, thank you for your 5 star rating! So glad our team has taken excellent care of you and your vehicle. We hope you continue to choose Sierra Chevrolet for all your automotive needs!

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