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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,900 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,900 reviews

December 19, 2024

The Sierra Honda Team was fast, friendly, and had great communication! All of our questions were answered and we knew we were well taken care of. Thank you! More

by SURFLVR911SC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Sierra Honda responded

Thank you for sharing your positive review! We are happy to hear that our team provided you with a seamless and informative experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any futher questions or concerns.

December 19, 2024

Kevin Eng is always helpful and takes care of the problem effeminately. Keeps you up to date and in a timely manner. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Sierra Honda responded

Annie, thank you for leaving Kevin this kind review! We are glad that he consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

December 19, 2024

Customer service was great. Fast and efficient. Answered all questions I had. Would come again. More

by Dg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 20, 2024 -

Sierra Honda responded

Thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 19, 2024

The service was excellent. Thanks Kevin and Siearra Honda for your quick and professional service. More

by JLGILES27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Sierra Honda responded

Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that Kevin's and the team's efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service!

December 19, 2024

Billy in Service and Charlie in Finance both worked as a team to provide me with excellent customer service. It's refreshing in a culture that has forgotten that the customer drives the success by It's loy More

by BANKONME5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in Service, Charlie Li, Chris Gonzales
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Dec 19, 2024 -

Sierra Honda responded

Thank you for your very encouraging words about our awesome team. Billy and Charlie are both great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!

December 19, 2024

I think after taking my car since I bought it the service dept would know the work previously done 8 months prior and recommend that I have it done again. More

by ADANIELL1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Tam
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Dec 23, 2024 -

Sierra Honda responded

Thank you for speaking with me last week about your concerns. We always appreciate the chance to resolve any unmet expectations. If there is anything else I may do for you, please don't hesitate to reach out. We'll see you at your next visit. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

December 18, 2024

Kevin had great Customer service, was very helpful I will be back in the future . More

by EDGAR_SAN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Sierra Honda responded

Edgar, thank you for reporting on the exceptional work Kevin did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service!

December 18, 2024

Everyone I spoke with in the service department is courteous and provided the best customer service. More

by TL
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Sierra Honda responded

TL, we're happy our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

December 18, 2024

The whole process was smooth, no real issues and the staff called me once the work was done (which was finished early). More

by MGAMBOA0
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Sierra Honda responded

Thanks for stopping by to share your 5-star review! We're glad our team addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

December 18, 2024

Kevin Eng, is a great Sierra Honda Advisor, professional, knowledgeable, and cordial, an asset to Sierra Honda. More

by MARYMONTEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance, Mary! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

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