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Sierra Honda

Monrovia, CA

4.8
2,131 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,131 reviews

March 29, 2023

Kevin Eng in the Service Department always provides excellent and professional customer service. I have been going to him for my car service for the few years. He is extremely courteous and explains More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Sierra Honda responded

AC, thanks for your awesome review! We're glad Kevin has become a dependable resource for your automotive needs. Please give us a call when the Sierra Honda service department can assist you with anything. It's always our pleasure!

March 29, 2023

Billy Tam was very helpful and quick to respond to my questions. Wait time was very minimal More

by Tina Chau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Mar 30, 2023 -

Sierra Honda responded

Hi, Tina! Thanks for your kind review of Billy in our service department. We're so happy he provided you with a quick and convenient experience. We look forward to working with you again some day. Safe travels until then!

March 28, 2023

I wanted to replace a Honda Civic Sport that was declared a total loss after an accident. I spent a lot of time on the phone and on e-mail with various dealerships trying to get a straight answer on final, More

by awlabrador
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Morales, Jose Chichipa
Mar 29, 2023 -

Sierra Honda responded

That's awesome! Thanks so much for sharing your thoughtful feedback on Alberto, Jose, and Winston. We're glad you decided to give us a try and it worked out splendidly. Congrats on the new Civic! We hope you LOVE it, and we wish you safe and pleasant travels in your future, on behalf of the entire Sierra Honda team.

March 28, 2023

My experience was traffic at Sierra Honda. I didn’t feel pressure from the salesman, I had confidence in his ability to explain the things I wanted to understand about the truck I was interest More

by Vikilee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales, Anthony Rodriguez. Finance, Winston
Mar 29, 2023 -

Sierra Honda responded

Hi, Vikilee! Thank you for sharing positive feedback on your dealership experience. It's super important to us that our clients have the time, support, and transparent information to make decisions that best fit their wants and needs, so we're happy this is what you experienced. We wish you the safest of travels until our paths cross again!

March 28, 2023

Great customer service by Yessi. She was friendly and helpful. I will ask for her next time I come in for service. More

by Ekt31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi in service dept
Mar 29, 2023 -

Sierra Honda responded

Ekt31, thank you for your thoughtful review of Yessi in our service department! Nothing means more to us than your total satisfaction, so we're delighted she made sure you were well taken care of. We look forward to making your next appointment just as outstanding!

March 28, 2023

Once I took my first step into the dealership I felt like I was home. More

by Jesus B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Goodwin, Winston Wei
Mar 29, 2023 -

Sierra Honda responded

Jesus, we're so happy to hear that. Thank you for paying us a visit and allowing us to assist you with your automotive needs. It's our pleasure to address your wants and needs and provide you with a stress-free atmosphere to make important decisions. We hope to work with you again some day!

March 24, 2023

Best service at Sierra Honda I have had so far! Dacenia Perez’s customer service was absolutely exceptional! Nothing negative to say. Will definitely return. More

by violetolmos
Recommend Dealer
Yes
Employees Worked With
Dacenia Perez
Mar 24, 2023 -

Sierra Honda responded

Hi, Violet! Thank you for stopping by to give credit to Dacenia for her excellence in providing you with a supportive dealership visit. We look forward to working with you again some day but until then, we wish you safe and pleasant travels, from all of us at Sierra Honda!

March 24, 2023

I had a wonderful experience at Sierra Honda. I dealt primarily with Tom and Brandon. They both were incredibly helpful, knowledgeable, and most importantly honest and straight forward. I would 1 More

by bornonsunset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Sierra Honda responded

We're delighted to hear that! Thanks for letting us know how pleased you were with this smooth and easy dealership experience with Tom and Brandon. Your total satisfaction means the world to us. Congrats on your new Honda! Best wishes for journeys full of happiness and satisfaction, from the entire team at Sierra Honda!

March 22, 2023

Brandon Cisneros was an amazing help! ! He did everything for us and was super patient with all my questions and decisions. The finance manager Winston was great and explained things when More

by Ellie S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston Wei
Mar 22, 2023 -

Sierra Honda responded

Thank you for your stellar review, Ellie! We're glad Brandon and Winston made your dealership experience seamless and pleasant. Congrats on your new Honda! We wish you all the best in your upcoming travels in the new ride, from everyone at Sierra Honda!

March 21, 2023

Very satisfied and happy with the service and the promptness of the advisor who helped me and very knowledgeable about the job that was done . More

by braim369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Mar 21, 2023 -

Sierra Honda responded

We sincerely appreciate your business and your positive feedback regarding this service visit. Your total satisfaction is the reason behind the way we choose to operate. We look forward to more opportunities to work with you and earn your trust in our team. Thank you for choosing Sierra Honda!

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