Sierra Honda

Great service department! Always a pleasure to bring my vehicle in. Will definitely keep coming back. Always a pleasure to bring my vehicle in. Will definitely keep coming back. More

This dealer lacks customer service. We were frustrated since this was the second time in a month we had to bring our car in to be “fixed” so we gave him a bad review. His review We were frustrated since this was the second time in a month we had to bring our car in to be “fixed” so we gave him a bad review. His review wasn’t based on my cars performance but his inability to give a message to his supervisor. He told be multiple times that he would try to give him a message then proceeded to tell me John was on a zoom call. I finally told him he could write the message down and put it on his desk because I wanted a call back. When we went to pick up the car Billy assumed it was his right to make us wait. When my husband walked up and said hey I’m late for work and need to get my car. Billy told my husband “Is not my fault that Honda makes crappy cars” The supervisor, John came out and proceeded to be angry and not listen to my husband. He then pointed his finger in my husbands face ( about a foot away from him) and tell him he doesn’t work for Honda he works for Sierra. My husband owns his own business and was trying to explain to him that he represents Honda and should act accordingly. More

Great service. The salesperson was very helpful and understood my needs. He recommended the perfect car. The financing portion was easy and straightforward. The salesperson was very helpful and understood my needs. He recommended the perfect car. The financing portion was easy and straightforward. More

Service advisor courteous & knowledgeable and kept me updated . Service was fast and advisor answered all my questions. updated . Service was fast and advisor answered all my questions. More

My initial call was answered by Tom Redd, who treated me like I was an old friend, and I am. I purchased my first Honda from Sierra and both Honda's I've owned have been serviced there with my old friend, K like I was an old friend, and I am. I purchased my first Honda from Sierra and both Honda's I've owned have been serviced there with my old friend, Kevin. I wasn't prepared to purchase that day but Albert and the test drive were so great, I bought my third Honda. Albert had lots of paperwork obstacles to overcome, and he conquered them all with flying colors. He was wonderful to work with. Autotrader said it was a great deal and it was! More

Everyone at the dealership were very helpful. They did not try and make us get anything we did t need. They did not try and make us get anything we did t need. More

I had initially contacted Sierra Honda from looking at CARFAX app for used Honda and Sierra Honda was very prompt to respond! Met Tom Redd and also Anthony from their texting communication. Both of them h CARFAX app for used Honda and Sierra Honda was very prompt to respond! Met Tom Redd and also Anthony from their texting communication. Both of them had made the experience great! Even sent a video of the Accord I was interested in when it was still being inspected. I then came to the dealer to see the Accord EXL and they did great! They are great at Sierra Honda! Ask for Tom and you’ll be in great hands! More

Kevin Helped me with a oil change & inspection all went well he is very polite. well he is very polite. More

Robert was very helpful and informative great customer service. I will definitely request him as my advisor. service. I will definitely request him as my advisor. More

I am very impressed with the quality of work and service I received at Sierra Honda. Kevin Eng is always so friendly and helpful. He delivers excellent customer service! I received at Sierra Honda. Kevin Eng is always so friendly and helpful. He delivers excellent customer service! More