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Sierra Honda

Monrovia, CA

4.8
2,111 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,111 reviews

October 02, 2022

I took my Civic for the first maintenance, and Ken Eng brought to my attention, a nail stuck in my tire, which I explained days earlier I took my Civic to Ocean Honda, in Whittier, and I was told it was f More

by enriquemdiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Sierra Honda responded

Hey, Enrique! Thank you so much! Kevin is so thorough, there's no way he would have missed that nail stuck in your tire. So glad you came to us for service! We greatly appreciate your positive feedback and your business. Don't be a stranger. Give us a call when Kevin and the team may assist you again. We look forward to it!

October 01, 2022

Christopher and Sergio were a great team to work with. They really broke down all my end of lease options and made them easier to understand. This way I could make the best decision for me. Once that was More

by Shalyn.vega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher, Sergio
Oct 03, 2022 -

Sierra Honda responded

Hi, Shalyn! Thanks so much for the positive review of Charlie and the team! We're very happy you found your experience to be informative and seamless. Congratulations on driving away in the right car and the terms that work for you! We wish you nothing but happiness and the safest of travels. Please give us a call if there is anything more the team can do for you. It would be our pleasure. Until we meet again, drive safe and enjoy the new ride!

September 29, 2022

Hello sierra Honda, this is my first time shopping with you guys and to be sincere i love the way you guys take care of your customers, Brandon Cisneros made us feel like family, he knows how to make your More

by leomartinez46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Sierra Honda responded

Your review is a breath of fresh air! Thank you for stopping by to share your kind words about Brandon and congratulations on the new Honda! We're thrilled that Brandon provided you with the knowledge and expertise to make this such a pleasant experience. The whole team wishes you happy adventures and the safest of travels for many years to come. If there is ever an automotive issue we can help you with, we hope you won't hesitate to reach out to us. It would be an honor to continue serving you. Until we meet again, enjoy the new ride!

September 28, 2022

Keith Helgeson was extremely helpful in converting my lease end into a purchase. He is a very experienced sales manager and he had good advice to offer me. The entire transaction only took one hour. I wa More

by wendyhansen
Recommend Dealer
Yes
Employees Worked With
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Helgeson
Sep 28, 2022 -

Sierra Honda responded

Thanks so much for sharing your delightful review of Keith! We are thrilled with your satisfaction in the process of buying your vehicle at lease end and so happy to hear that Keith provided you with all the support and expertise needed to make this a seamless experience. Please don't hesitate to call us if we may ever assist you with anything further. Until then, we hope you continue to enjoy your Honda and wish you the safest of travels!

September 28, 2022

Tina Ming was my service advisor, and she did an excellent job explaining the services my vehicle needed. More

by williamwoolsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Sep 29, 2022 -

Sierra Honda responded

That's great news! Thanks so much for stopping by to share this 5-star review of Tina. We're so happy to know Tina provided you with all the support and efficiency needed to make this a valuable trip. Let us know if we can do it again for you some day. It is our pleasure to keep your vehicles in top shape. Thanks again!

September 28, 2022

This was the best buying experience I’ve had in 37 years of owning cars. Eduardo, Armando, and Winston were very transparent, honest, and ethical. Their customer care and service is above and beyond anyth More

by eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Valdez and Eduardo Haro, Winston Wei
Sep 29, 2022 -

Sierra Honda responded

Thanks so much for this fantastic review, Eric! Congratulations on your new Honda! We hope it proves to be a worthy addition to your stable of beloved vehicles and the whole team wishes you all the comfort, security, and fun of driving such a machine. If we may ever be of service to you or your vehicles, we hope you won't hesitate to give us a call. We look forward to seeing you again some day. Until then, drive safe and have fun!

September 28, 2022

Didn’t even have to make in an appointment and I was in and out in no time. Appreciate Kevin Eng, he is always kind, helpful and thorough. More

by violetolmos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Sierra Honda responded

Thanks so much for your positive feedback! We are delighted to know that Kevin made your service appointment pleasant and valuable. Your complete satisfaction means everything to us and we hope to make your next appointment just as outstanding. Let us know if Kevin and the team may ever solve an automotive issue for you. It is our pleasure to keep your vehicles in top condition. See you next time!

September 27, 2022

Mehrdad Saatara, is a great guy. He took his time with me and he figured out payment options, interest rate calculations and special deals to close the sale. I will highly recommend More

by Ms. Otero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily Sandoval, Mehrdrad Saatara, Winston Wei
Sep 27, 2022 -

Ms. Otero responded

I would like to not only Thank Mehrdad Saatara, but also Thank Lily Sandoval for approaching me when I was accompanying a friend to the parts department to see accessories for her new car. Lastly no words could explain how Winston Wei in Finance treated me. He took his time and explained all the paperwork I was signing and I didn't feel like just a customer, he made me feel like family at Sierra Honda (Monrovia).

Sep 27, 2022 -

Sierra Honda responded

Ms. Otero, thank you ever so much for taking the time to share about all the good experiences you had with Mehrdad, Iliana, and Winston and congratulations on your new Honda! The whole team wishes you nothing but happy adventures and safe travels for many years to come. If we may ever be of service to you and your automotive needs, we hope you'll give us a call. It would be our pleasure to continue serving you!

Sep 27, 2022 -

Ms. Otero responded

You're welcome

September 25, 2022

Billy Tam was pleasant and informative, explaining each of the recommended service that my CRV needed. More

by cyberjan
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Sep 26, 2022 -

Sierra Honda responded

That's great to hear! Thanks so much for your positive feedback on Billy. We are delighted Billy came through for you with all the expertise and support needed to make this a valuable service visit. We look forward to serving you again and hope you won't hesitate to give us a call if ever we may assist you with your automotive needs. It would be our pleasure. See you next time!

September 22, 2022

I have worked with them for 5 years and this is my 3rd car, they are always nice and helpful, definitely will visit again for my next car. More

by William
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Chichipa, Winston Wei
Sep 23, 2022 -

Sierra Honda responded

Thanks so much, William! We sincerely appreciate your positive review and your continued business over the years. Congratulations on the new Honda! We are thrilled to have had the opportunity to get you into yet another great car. The whole team wishes you nothing but complete happiness, comfort, and safety, traveling in your new ride. As always, please feel free to give us a call if ever we may be of service to you and your vehicles. It is always a pleasure doing business with you. Take care!

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