108 Reviews
Write a ReviewDealership Experience
6 yrs
Industry Experience
6 yrs
Languages Spoken
English
Mandarin
108 Reviews of Charlie Li
June 02, 2024
The process was very lengthy (5 hours) I was trying to get my new CR-V for the sale price which would have afforded payments under or around $300, instead, my payments went up to almost $500. Was asked get my new CR-V for the sale price which would have afforded payments under or around $300, instead, my payments went up to almost $500. Was asked to return so that Charlie, the finance manager could recalculate my payments which went down $2. For me, even though the salesmen were very nice and courteous, I don’t feel I got a good deal as I had on my previous lease.🤷🏻♀️ More
Other Employees Tagged: Mehrdrad Saatara, Albert Morales, Anthony Rodriguez
June 01, 2024
I had to do the ship they do outstanding customer service with car sales, the Internet, fleet manager was out standing and putting together a great deal and the car salesman. Albert was outstanding, and alw with car sales, the Internet, fleet manager was out standing and putting together a great deal and the car salesman. Albert was outstanding, and always very accommodating with my needs. More
Other Employees Tagged: Albert Morales , Sales Internet, sales manager, Youssef
May 31, 2024
I had the best experience buying a car through Sierra Honda. Dealers can often be a pain, but I have never felt more at ease throughout the buying process for my new Honda Pilot. Thank you Brandon, Karen Honda. Dealers can often be a pain, but I have never felt more at ease throughout the buying process for my new Honda Pilot. Thank you Brandon, Karen, Charlie and the rest of the team! More
Other Employees Tagged: Karen Goodwin, Brandon Pascual
May 30, 2024
We were completely satisfied with our purchase at Sierra Honda with the help of Chris Gonzales and his coworker Armando they treated us like family and were patient in regards to our kids being there with u Honda with the help of Chris Gonzales and his coworker Armando they treated us like family and were patient in regards to our kids being there with us through the process. More
Other Employees Tagged: Chris Gonzales , Armando
May 29, 2024
All was good with the salesperson Brandon. He was very helpful. Then I sat with the Finance man, Charlie. He tried really hard to sell me a warranty package. His tactics got a little demeaning He was very helpful. Then I sat with the Finance man, Charlie. He tried really hard to sell me a warranty package. His tactics got a little demeaning and overly assertive. It was obvious, he stood to make money from the sale of a warranty. He pushed so hard, it was a turn off and I didn’t buy one. He soured the overall experience. More
Other Employees Tagged: Brandon Pascual
May 26, 2024
I came in to buy a used Honda and after working with prosper and management I came away very happy with a brand new 2024 Honda. The staff is friendly and helpful. The work hard to make a deal and I woul prosper and management I came away very happy with a brand new 2024 Honda. The staff is friendly and helpful. The work hard to make a deal and I would strongly recommend them to any friend. This is the second Honda I bought at Sierra. More
Other Employees Tagged: Fawzi Subaih, Prosper Umudu
May 18, 2024
Karen was very knowledgeable, friendly and helpful. She even came in on her birthday and day off to accommodate our schedule. I would highly recommend her. She even came in on her birthday and day off to accommodate our schedule. I would highly recommend her. More
Other Employees Tagged: Karen Goodwin
May 18, 2024
This dealership was great wonderful service, kept me informed on what was going on with my vehicle only thing I was happy about was the technician that worked on my vehicle didn’t clean up after him sel informed on what was going on with my vehicle only thing I was happy about was the technician that worked on my vehicle didn’t clean up after him self after working on my car but everything else was great. More
Other Employees Tagged: Adam Lopez, Anthony Rodriguez
April 05, 2024
It was an absolutely wonderful experience and I got everything I wanted They listen to my needs. They responded quickly to everything that I had been asking for. They had excellent communication skill everything I wanted They listen to my needs. They responded quickly to everything that I had been asking for. They had excellent communication skills. More
Other Employees Tagged: Tom Redd , Karen Goodwin
April 01, 2024
This is the 6th Honda vehicle I have purchased at your dealership with the help of Sul Gaitan. We are very pleased with his knowledge and always willing to go above and beyond to make our experience a pl dealership with the help of Sul Gaitan. We are very pleased with his knowledge and always willing to go above and beyond to make our experience a pleasant one. He is very professional, helpful, and energetic. We have recommended him in the past to other friends and family and he has also been great and helpful with their purchases. Saul Gaitan is highly recommended in our behalf. More
Other Employees Tagged: Saul Gaitan