Charlie Li
Charlie Li at Sierra Honda

Charlie Li

Finance Manager

Sierra Honda

1450 S. Shamrock Ave
Monrovia, CA 91016

4.7
108 Reviews
4.7

108 Reviews

Write a Review

Dealership Experience

6 yrs

Industry Experience

6 yrs

Languages Spoken

English English

Mandarin Mandarin

108 Reviews of Charlie Li

June 02, 2024

Dealership Rating
Employee Rating

The process was very lengthy (5 hours) I was trying to get my new CR-V for the sale price which would have afforded payments under or around $300, instead, my payments went up to almost $500. Was asked More

by montanovoice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

June 01, 2024

Dealership Rating
Employee Rating

I had to do the ship they do outstanding customer service with car sales, the Internet, fleet manager was out standing and putting together a great deal and the car salesman. Albert was outstanding, and alw More

by eddie4040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Morales , Sales Internet, sales manager, Youssef

May 31, 2024

Dealership Rating
Employee Rating

I had the best experience buying a car through Sierra Honda. Dealers can often be a pain, but I have never felt more at ease throughout the buying process for my new Honda Pilot. Thank you Brandon, Karen More

by richardgperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Goodwin, Brandon Pascual

May 30, 2024

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Employee Rating

We were completely satisfied with our purchase at Sierra Honda with the help of Chris Gonzales and his coworker Armando they treated us like family and were patient in regards to our kids being there with u More

by AGUILARMARIELA7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Gonzales , Armando

May 31, 2024

Sierra Honda responded

We're thrilled you enjoyed a satisfying and smooth dealership experience with Chris and Armando! Thank you for taking a moment to share the highlights. We wish you all the best in your new Honda, from the entire team at Sierra Honda!

May 29, 2024

Dealership Rating
Employee Rating

All was good with the salesperson Brandon. He was very helpful. Then I sat with the Finance man, Charlie. He tried really hard to sell me a warranty package. His tactics got a little demeaning More

by aguayo.richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pascual

May 31, 2024

Sierra Honda responded

Richard, we're delighted you enjoyed working with Brandon, and regret that the finance portion of your experience was rather uncomfortable. Thank you for bringing this to our attention. I will be reaching out to you to discuss your concerns. Thanks again for your feedback. Armando Valdez General Sales Manager Sierra Honda avaldez@sierracars.com

May 26, 2024

Dealership Rating
Employee Rating

I came in to buy a used Honda and after working with prosper and management I came away very happy with a brand new 2024 Honda. The staff is friendly and helpful. The work hard to make a deal and I woul More

by EARTHURLEWIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fawzi Subaih, Prosper Umudu

May 28, 2024

Sierra Honda responded

We truly appreciate your awesome review and recommendation of Prosper. Thank you for sharing your experience with us. Congratulations on your new Honda! Best wishes for amazing summer travels, from the whole team at Sierra Honda!

May 18, 2024

Dealership Rating
Employee Rating

Karen was very knowledgeable, friendly and helpful. She even came in on her birthday and day off to accommodate our schedule. I would highly recommend her. More

by mbccm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Goodwin

May 20, 2024

Sierra Honda responded

We truly appreciate your awesome review and recommendation of Karen! Thank you for sharing your experience with us. Congratulations on your new Honda! Best wishes for amazing summer travels, from the whole team at Sierra Honda.

May 18, 2024

Dealership Rating
Employee Rating

This dealership was great wonderful service, kept me informed on what was going on with my vehicle only thing I was happy about was the technician that worked on my vehicle didn’t clean up after him sel More

by AACARSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez, Anthony Rodriguez

May 20, 2024

Sierra Honda responded

We're delighted our service team made sure your visit was thorough and convenient. Thank you so much for your positive feedback. Please accept our apologies for any dirt left behind by the technician. We look forward to making your next visit even better.

April 05, 2024

Dealership Rating
Employee Rating

It was an absolutely wonderful experience and I got everything I wanted They listen to my needs. They responded quickly to everything that I had been asking for. They had excellent communication skill More

by Theshelleyline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd , Karen Goodwin

Apr 05, 2024

Sierra Honda responded

Thank you for sharing your experience with us! We're delighted our team handled your wishes with the utmost advocacy and grace. Congrats on the new Honda! Here's wishing you all the best in your travels, from everyone at Sierra Honda!

April 01, 2024

Dealership Rating
Employee Rating

This is the 6th Honda vehicle I have purchased at your dealership with the help of Sul Gaitan. We are very pleased with his knowledge and always willing to go above and beyond to make our experience a pl More

by Patricia Alvarez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Gaitan

Apr 02, 2024

Sierra Honda responded

Hi, Patricia! Thank you for honoring us with your patronage over the years. We're so pleased Saul continues to serve you well whenever you're in the market for something new. Congrats on the new Honda, and best wishes for amazing travels, from everyone at Sierra Honda!

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