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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,921 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,921 reviews

July 17, 2024

Kevin is amazing, friendly, and knowledgable. Always takes his time to explain work being done More

by MPBANUELOS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Sierra Honda responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

July 16, 2024

Fast, efficient, friendly! ! Thank you again, Yessi, you are the best!!! I will be back for service soon! More

by SugarPie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Jul 17, 2024 -

Sierra Honda responded

Thank you, SugarPie! We're pleased you had another great service experience with us, and that Yessi made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

July 16, 2024

Kevin was very helpful, friendly, and responsive. He looked into my air conditoner issues and reviewed my extended warranty to check on what was covered. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Sierra Honda responded

Hector, thank you for reporting on the exceptional work Kevin and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

July 16, 2024

Everything went as planned. .was easy and the staff was pleasant and extremely courteous and professional. More

by socaltrojan8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Sierra Honda responded

Great! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We graciously look forward to working with you again some day!

July 16, 2024

I heard one of the employees curse while on the phone while explaining an incident with a customer. More

by catnov08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Sierra Honda responded

We regret that your experience in our service department was anything but exceptional. If you would like to share additional feedback about your visit, please don't hesitate to reach out at your convenience. I'd be happy to assist you. John H. Howard III Service Manager, Sierra Honda of Monrovia jhoward@sierracars.com

July 16, 2024

Kevin was extremely helpful and informative in his customer service. I would highly recommend him to my friends and family. More

by ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Sierra Honda responded

Ellen, thank you for your trust in our service team! We're happy Kevin provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. Safe travels until next time!

July 16, 2024

Had to wait 45 mins for the rep to find the key to the car. Given it’s a used car but not a good service considering I called a couple of hours informing the dealer that I would like to test drive the ca More

by ROYMILITANTE
Purchase Time
Recommend Dealer
No
Employees Worked With
Albert Morales, Prosper Umudu
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Jul 16, 2024 -

Sierra Honda responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you faced when you came to see a car you were interested in. Your time is very important to us, and we regret any circumstance that caused this delay. Please don't hesitate to reach out if you would like to discuss this in more detail. We appreciate your feedback. Preston Han General Manager Sierra Honda Preston@SierraCars.com

July 16, 2024

Yessi was excellent, took great care of me and the needs of my car. Very satisfied. More

by SOPDRUMMERBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Jul 17, 2024 -

Sierra Honda responded

Thank you for taking a moment to share positive feedback on Yessi. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

July 16, 2024

Excellent service very polite and it was fast and easy would definitely come back thank you More

by SOFIA6V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Jul 17, 2024 -

Sierra Honda responded

We're glad your vehicle's services were handled in a very timely manner, Sofia. Thank you for your positive feedback! Please don't hesitate to reach out when we may be of service to you again. It is always our pleasure.

July 16, 2024

El mejor servicio y las mejores ofertas para mi uno de los mejores dealer del área More

by DANYKO09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Gaitan, Jose Chichipa, Chris Gonzales
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Jul 17, 2024 -

Sierra Honda responded

¡Gracias por tu reseña de 5 estrellas! Apreciamos sinceramente su evaluación considerada de nuestro concesionario y esperamos que piense en nosotros la próxima vez que tenga alguna necesidad automotriz o Honda. ¡Estamos aquí por tí!

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