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Sierra Honda

Monrovia, CA

4.8
2,573 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,573 reviews

December 08, 2025

Best experience I have ever had buying a car from a dealership these guys and gals know their stuff I literally did nothing but tell them what I wanted they did the rest I would and have. Highly recomm More

by natking7978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Del Rio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2025 -

Sierra Honda responded

Our staff will be delighted to know their knowledge and support made this your best car‑buying experience ever! We’re glad everything was handled seamlessly and grateful for your recommendation! We look forward to assisting you with all of your automotive needs!

December 08, 2025

Friendly. Prompt good quality service. Good recommendations for future additional services. It’s good that they Lyft me home and back. More

by jduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2025 -

Sierra Honda responded

JDuran, We're really glad our team took great care of you with prompt service and helpful recommendations. And we're happy the Lyft rides home and back worked out well for you, we know it's convenient not having to wait around. Thanks for choosing us, and we look forward to seeing you next time!

December 07, 2025

Serra Honda Excellent Service Just had an amazing experience at Serra Honda. The customer service was top-notch from start to finish. If you go, ask for Tom he’s professional, helpful, and makes the More

by musclegeeksrosemead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Sierra Honda responded

We appreciate your thoughtful feedback. Tom’s dedication and professionalism, along with our team’s commitment to top‑notch service, ensured your visit was seamless and enjoyable. We’re honored by your strong recommendation.

December 05, 2025

service staff is not the accommodating to its client. especially, the guy with glasses who you check in your car for service appoinment. More

by mpalanca21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2025 -

Sierra Honda responded

Thank you for sharing your feedback, and we're truly sorry to hear that you didn't feel accommodated during your service visit, especially during check-in. That's not the experience we want anyone to have, and we take your concerns seriously. We'd really appreciate the chance to discuss this with you and make things right. Please reach out to our service manager so we can address this and improve your experience moving forward. John Howard - Service Manager (626)879-2935

December 04, 2025

Awesome work with the team and 100% would come back thank you for everything guys! More

by jgjuangutierrez26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrell
Dec 04, 2025 -

Sierra Honda responded

We appreciate your feedback. It’s wonderful to know our team’s efforts left you with such a positive experience, and we’re pleased you plan to return.

December 04, 2025

All around great experience at Sierra Honda. Kevin is always so helpful and pleasant to deal with. Always keeps us informed on the status of our vehicle. Will definitely be back to see him every More

by LOS818CARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Sierra Honda responded

We're so pleased to hear that Kevin consistently provides you with helpful service and keeps you well-informed about your vehicle's status. His dedication to excellent customer care is something we value greatly. We appreciate your loyalty and look forward to continuing to serve you in the future.

December 02, 2025

Adam did a great job, got me in and out quickly and made everything easy for me. More

by PLIEFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Sierra Honda responded

Pliefeld, Thank you for this wonderful feedback about Adam! We're grateful he did a great job getting you through quickly and making everything easy. Your recognition means a lot to Adam and our team.

December 02, 2025

I feel that the service is not as good as it used to be. My car maintenance is covered under the coverage plan, so I don’t need to pay for the service. But just because of that, they wouldn’t provide me More

by 64680812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Sierra Honda responded

Thank you for taking the time to share your concerns with us. We understand your frustration regarding the transportation arrangements during your recent service visit. We strive to provide convenient service for all our customers, and we regret that your experience did not meet your expectations. Transportation policies can vary based on service type and availability, but we appreciate your feedback as it helps us evaluate how we can better serve our customers. We'd welcome the opportunity to discuss this further with you. Please feel free to reach out to our service manager so we can better understand your situation and work toward a solution. Service Director - Greg Lane (213)477-1800

December 01, 2025

I was called in for a recall on my car and when I received the call they made it easy to set up an appointment the next week. When I arrived associate Kevin Eng took me in and made clear what was to More

by Alan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Sierra Honda responded

Alan, It’s great to hear Kevin made your recall visit such a breeze with his helpful guidance and professionalism. We’re happy the appointment was easy to arrange and that you left reassured about your vehicle. Thank you for recognizing our team’s efforts, we’d be delighted to welcome you back anytime.

December 01, 2025

Took my car in for service. Kevin Eng is very helpful and professional. Kevin always answers all my questions and concerns. More

by zechavarria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Sierra Honda responded

Zechavarria, Thank you for recognizing Kevin Eng's helpful and professional service. We're pleased he consistently answers all your questions and addresses your concerns. We appreciate your continued business.