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Sierra Honda - Service Center

Monrovia, CA

4.9
358 Reviews

357 Reviews of Sierra Honda - Service Center

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June 03, 2024

The service was excellent and will be coming back. Also Kevin really helped me out with questions I had thank you so much. More

by eg35509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

Thank you so much for leaving Kevin this fantastic review! We are glad to hear that Kevin took amazing care of you and your automotive needs. We are happy to know that he really helped you out with the questions you had. We look forward to serving you again in the future when the time comes.

June 03, 2024

I have an 18 year old CR-V and it has only been serviced by Sierra Honda. I highly recommend them. Kevin Eng is an awesome service advisor, I trust him to always give me the best advise for keeping my ca More

by compeng-dsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

We are grateful for you leaving Kevin this wonderful review and recommendation! We are thrilled to hear that Kevin took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he has earned trust by him always giving you the best advice for keeping your car in shape. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Adam my service advisor always helpful with my car's service recommendations .Thank You Adam. More

by MIKECASTILLO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

Mike, Thank you so much for leaving Adam this terrific review! We are glad to hear that Adam took stellar care of you and your automotive needs. We are happy to know that he was helpful. Please do not hesitate to let us know how we may be of further service to you.

June 02, 2024

ADAM was AWESOME! He found that my extended warranty covered the electrical malfunction in the vehicle, thus saving me about $700! He also fixed my software issue of More

by michaelkunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

Michael, Providing outstanding and quality service is so important to us here at Sierra Honda and we are glad that Adam's efforts could meet your satisfaction! We are thrilled to know that he was awesome and made your experience the best by far. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Sierra Honda is exemplary! Adam Lopez is professional, helpful, knowledgeable, and kind. He provided me with all the information I needed in an easy to understand manner. They More

by BlessedWithHonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

We are grateful for you leaving Adam this stunning review! We are thrilled to hear that Adam took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional, helpful, knowledgeable and kind. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 02, 2024

I appreciate that they took my car in at the end of the day without an appointment, although it wasn't worked on until first thing the next morning. I also appreciate that they worked on it even though it More

by CARRIE.JY.CHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jun 04, 2024 -

Sierra Honda responded

Carrie, We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they worked on your vehicle right away so you could have it back the afternoon. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Great service, staff is great, never any issues. Kevin was amazing thank you. Will return More

by ELSIE_CASTANEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

Elsie, Providing great service is so important to us here at Sierra Honda and we are glad that Kevin's efforts could meet your satisfaction! We are thrilled to know that he was amazing. We look forward to serving you again in the future when the time comes.

June 01, 2024

Billy was very helpful and informative Quick service I will return Thank you so much More

by khilldnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in service
Jun 04, 2024 -

Sierra Honda responded

Thank you so much for leaving Billy this incredible review! We are glad to hear that Billy took exemplary care of you and your automotive needs. We are happy to know that he was very helpful and informative. Please do not hesitate to let us know how we may be of further service to you.

June 01, 2024

Sierra Honda is always accommodating while providing great customer service. Kevin explained the service needed for my vehicle and the service was completed within the time promised. Very happy with the More

by LINDAC563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

Linda, Providing impeccable and quality service is so important to us here at Sierra Honda and we are glad that Kevin's efforts could meet your satisfaction! We are thrilled to know that he was accommodating and got your service completed within the time promised. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 01, 2024

The service advisor Yessi is what makes me come back to get my element serviced at Honds of Monrovia. She is so professional and communicative of the services needed for my vehicle. The only reason I come More

by mina_williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yessi
Jun 04, 2024 -

Sierra Honda responded

Mina, We are grateful for you leaving Yessi this exceptional review! We are thrilled to hear that Yessi took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was so professional and communicative. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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