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Sierra Honda - Service Center

Monrovia, CA

4.8
1,031 Reviews
Call Service Center (626) 879-2934

1,031 Reviews of Sierra Honda - Service Center

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October 26, 2024

Billy Tam and Tom Redd are so amazing. I have been a Honda patron forever and they by far are the best! More

by boogd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Redd and Billy Tam
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Oct 28, 2024 -

Sierra Honda responded

Thank you for your very encouraging words about our awesome team. Billy and Tom are both great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!

October 26, 2024

Sierra is the best! My car had a rattle. They found it quickly, tightened it down and I was on my way! Great service! More

by timgavern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesi
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Oct 28, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

October 26, 2024

Nice fast nice fast nice fast nice fast nice fast nice fast nice fast nice More

by gutzabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Sierra Honda responded

Thanks for the 5 stars for Sierra Honda's service team!

October 25, 2024

Yesi is super helpful. She let's me know what services my car needs and prepares me for upcoming services. More

by Rod.sus.28
Recommend Dealer
Yes
Employees Worked With
Yesenia
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Oct 28, 2024 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with Yessi! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

October 24, 2024

I have been talking my Honda’s here for the past fifteen years. Always had great service. Staff is attentive and communicative. Kevin has done an excellent job keeping my Civic GX up and running well. More

by BKIKAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

October 24, 2024

Everything went well for this service check. Kevin is very thorough. Billy actually helped check me in for the appointment but Kevin followed up with me and oversaw the service visit. Was glad More

by scotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Sierra Honda responded

Scotts, we appreciate your 5 stars for Kevin and Billy! Thank you for taking a moment to share the highlights of this service visit. We're happy to be your #1 choice for service.

October 23, 2024

Everyone was professional and friendly. Excellent service. I would highly recommend to everyone . Service was quick. More

by VALLIN.ADRIENNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Sierra Honda responded

That's awesome! Thank you for always trusting the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

October 22, 2024

Kevin followed up with the results on time. . good customer service ..gave me discount with my car rental More

by louiesalinda76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Sierra Honda responded

Thank you for sharing the highlights of your service visit conducted by Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to working with you again!

October 22, 2024

Great experience! ! Adam was very attentive and informative. The technician took great care of our car. The car wash was a great and appreciated touch. More

by SUMAJWARMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Sierra Honda responded

Thank you for your terrific review of Adam and the Sierra Honda service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been helped by our awesome team. Safe travels until next time!

October 21, 2024

I received Excellent customer service from employee Robert Pastor. He was very helpful and explained in detail all questions that I asked him. More

by garycwash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pastor
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Oct 21, 2024 -

Sierra Honda responded

Gary, thank you for your trust in our service team! We're happy Robert provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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