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1,030 Reviews of Sierra Honda - Service Center
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Verified Customer
October 11, 2024
I was misinformed on a couple of issues and tricked into making a huge downpayment that wasn't at all necessary. I filed complaint with the head manager of the dealership, but was not given any satisfaction making a huge downpayment that wasn't at all necessary. I filed complaint with the head manager of the dealership, but was not given any satisfaction other than an offer to wash & detail my car. In exchange for a $5000 hoodwink? I don't think so! The fact that I'd leased with this dealership without problems since the early 1990's didn't seem to merit any "give" on their part. I won't go back there again and I will tell my friends and other potential HONDA buyers/leasers to look elsewhere. The Finance manager was especially "slippery" and deceptive. Not only that, but I was treated quite coldly and not with what I would consider the respect that a loyal customer for almost 30 years deserves. The car lot "roundup cowboy", whose name escapes me, was especially poor in handling the deal. I should have called a halt to the trade-in and lease right at that point. He did not do the minimum of what a salesman should probably have done. In understand that he is no longer with the dealership; probably the shortest-lived salesman in its history! More
by bsaul_2000
October 09, 2024
Friendly staff took care of everything as fast as possible, made process easy and communicated everything with me throughout the whole process possible, made process easy and communicated everything with me throughout the whole process More
by iszaia35
Employees Worked With
October 04, 2024
Robert did an amazing job taking care of us during our visit. He was very helpful and informative, he gave us all the necessary information ahead of time and made the experience great. I really appreciate visit. He was very helpful and informative, he gave us all the necessary information ahead of time and made the experience great. I really appreciate the Lyft service too, that was a very nice surprise. More
by marcyflores
Employees Worked With
Robert
October 02, 2024
Fast services, open 6 days offer flexible time to make an appointment. Knowledgeable staff helps make decision fast appointment. Knowledgeable staff helps make decision fast More
by MOSESTANURAJAYA777
Employees Worked With
October 02, 2024
came in for an appointment and they were quick and helpful with Adam helping me out helpful with Adam helping me out More
by brentynen
Employees Worked With
October 01, 2024
I had an issue with my keys and the dealership was able to help resolve the issue and I was able to get a new key due to the one I had being faulty. Since I am going on a trip soon I wanted to make sure my to help resolve the issue and I was able to get a new key due to the one I had being faulty. Since I am going on a trip soon I wanted to make sure my transmission was serviced. I have been putting it off and needed to get it done. The dealership made some other recommendations and will most definitely be back to get some of those services done. More
by TREVOR
Employees Worked With
Yessi
