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Sierra Honda - Service Center

Monrovia, CA

4.8
1,031 Reviews

1,031 Reviews of Sierra Honda - Service Center

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April 15, 2025

Service was thorough. Very pleased with attention given and the rides provided while the mirror was being replaced. Yessi was very attentive to my needs. Thank you. More

by EGGODINEZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Apr 17, 2025 -

Sierra Honda responded

Thanks for letting us know Yessi and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

April 14, 2025

Very helpful. Very efficient. Very knowledgeable. Very patient. Great customer service. Service tech Adam Lopez outlined all the procedures that were necessary for More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with Adam! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

April 14, 2025

Billy very professional The service for the recall took a few hours and we did a full service too. very fast. More

by chefdavida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Apr 15, 2025 -

Sierra Honda responded

David, thanks for letting us know how pleased you were with the convenience of this service visit with Billy! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

April 13, 2025

Excellent customer service. Fast and efficient repair time as promised. I will be back in the future. More

by GLAWRE8850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Apr 15, 2025 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your visit was convenient and straight-forward. See you next time!

April 13, 2025

Consistently great service. Beautiful new facility. The service department is competent and trustworthy. I don’t need 15 words to rate this dealer. More

by arclement11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

April 13, 2025

Kevin is awesome. New facility is great Miss outside seating area. Thanks for the opportunity to share m More

by PSANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Sierra Honda responded

Thank you for reporting on the exceptional work Kevin and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

April 13, 2025

Kevin Eng is the main reason I have been getting my car serviced at Sierra Honda for 19 years! He provides excellent customer service and is a pleasure to work with. More

by compeng-dsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Sierra Honda responded

We're really pleased Kevin and the Sierra Honda team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback!

April 12, 2025

Came for an oil change. Super fast and easy service! Would recommend and come back to get serviced again. More

by castillosc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Apr 15, 2025 -

Sierra Honda responded

We're happy our team's diligence helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time.

April 10, 2025

Service from Kevin was great, and the 2nd repair being free is nice, but it's kind of annoying to realize I've been leaking fuel for months when it was expensive to fix and should've been fixed. Kevin was More

by waffletaco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Sierra Honda responded

Waffletaco, we're pleased Kevin's diligence and advocacy turned this experience around and got your vehicle's issue resolved. Pleased don't hesitate to let us know when he and the Sierra Honda team may handle any other automotive needs for you.

April 10, 2025

Yessi was well above average in her service. She was very efficient and her communication was clear, professional, and caring. She showed authentic concern for us personally as well as for our v More

by LexusNeverAgain
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez and John Howard
Apr 15, 2025 -

Sierra Honda responded

Thanks so much! We're delighted the value of the support and expertise given by Yessi and John exceeded your expectations. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.

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