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Sierra Honda - Service Center

Monrovia, CA

4.8
1,168 Reviews
Call Service Center (626) 408-8397

1,168 Reviews of Sierra Honda - Service Center

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August 03, 2025

Friendly, prompt, very timely service, was provided with ride share services home and back for pickup of my car. More

by jduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
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Aug 05, 2025 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 01, 2025

Very Unprofessional it feels like they work for a paycheck not the people trusting them More

by chat-brat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
Report | Print
Aug 04, 2025 -

Sierra Honda responded

I'd like to apologize for any circumstance that may have caused you to doubt our team's integrity in taking care of your vehicle's needs. If there is anything we can work on to make sure your next visit is done to your satisfaction, please shoot me an email or give me a call. I'd be more than happy to discuss this with you, and hopefully resolve your concerns. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

August 01, 2025

The service advisor Kevin Eng is very detailed, professional, and knowledgeable. We are very pleased with his services. More

by GLOBAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

Sierra Honda responded

We're really glad Kevin and the Sierra Honda team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Globau!

August 01, 2025

Kevin is very helpful and very honest in explaining the maintenance needed for the vehicle. Highly recommended. More

by KENNETH_AVISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

Sierra Honda responded

Thank you for your lovely feedback, Kenneth! We're pleased you continue to receive the best care and guidance from Kevin and our amazing team. Please don't hesitate to get in touch when we can assist you again.

August 01, 2025

Billy is an excellent member of your service team. He is always very helpful, and thorough. More

by TD.LANDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tram
Report | Print
Aug 05, 2025 -

Sierra Honda responded

We're pleased you had another great service experience with us, and that Billy made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit.

August 01, 2025

Billy and Yessi at Sierra Honda are always a pleasure to deal with. I rolled in with an unexpected problem, and they were there to take care of me. More

by swierczy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, Yessi
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Aug 05, 2025 -

Sierra Honda responded

Thank you for reporting on the exceptional work Billy and Yessi have done for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

July 31, 2025

Very fast and efficient service. Michael was extremely helpful and made everything go very smoothly. Will be coming back! More

by teddyztejeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 05, 2025 -

Sierra Honda responded

Teddy, thanks for taking a moment to recognize Mike on our service team. He goes out of his way to make sure our clients are well taken care of, and we appreciate your confirmation of this. We hope to see you again!

July 30, 2025

Kevin always gives fantastic customer service! He is upbeat, cheerful, and friendly. He always explains what car repairs I need in a clear and simple way. I trust his recommendations, because he i More

by saraowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Sierra Honda responded

We're delighted Kevin has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

July 30, 2025

Billy Tam was excellent. I opted for fuel system maintenance in addition to my fuel pump recall, the original reson for this visit. More

by siddfutaba
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam, service advisor.
Report | Print
Jul 31, 2025 -

Sierra Honda responded

We're pleased you had another great service experience with us, and that Billy made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit.

July 29, 2025

Great service yesssi is exceptional she gives you the rundown on items that need to be addressed on your vehicle More

by Sharkkooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Jul 31, 2025 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with Yessi! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

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