Sierra Honda - Service Center

I purchased a Honda Accord there back in 2019. That car is gone but I now have a 2023 Accord hybrid, which I bought at a different dealer. I wanted to stay closer to home when it came to servicing That car is gone but I now have a 2023 Accord hybrid, which I bought at a different dealer. I wanted to stay closer to home when it came to servicing my vehicle. I decided to get it serviced @ Sierra Honda since I never had an issue there before. Billy happen to be my service advisor. He was very professional, courteous and answered all my questions. I had a good experience. I will continue to get my car serviced here as long as I keep getting the same treatment, nothing happens to my car and the service dept. does NOT try to over sell me on service they know that I don't need. Thanks for the great experience on my first service, lets continue... More

Prompt and professional service. Was thorough and understood my needs without pushing unnecessary service. Reviewed my options with me that best fit my budget. Was thorough and understood my needs without pushing unnecessary service. Reviewed my options with me that best fit my budget. More

Positive feedback is, they are on time and quality of service is good. Sierra Honda is trying to make money from customer in all aspects, surprising thing is Honda authorized service center is charging service is good. Sierra Honda is trying to make money from customer in all aspects, surprising thing is Honda authorized service center is charging for credit card usage, already there parts and service charges are high. More

I appreciate the great service I received from Sierra! ! My car received great care and I am very happy to bring my Accord to Sierra Honda for service. Kind and friendly service from Adam Lopez and my ! My car received great care and I am very happy to bring my Accord to Sierra Honda for service. Kind and friendly service from Adam Lopez and my car was ready as promised. I only go to Sierra Honda. and will recommend them to all my Honda friends More

The current team at the dealership is undoubtedly very high class. The manner they speak and carry themselves has exponentially raised my opinions of this dealership. They are client focused and catered t high class. The manner they speak and carry themselves has exponentially raised my opinions of this dealership. They are client focused and catered to my every inquiry and requisition. Billy from the service department helped me multiple times during multiple visits with sincerity and haste. Eduardo and Eduardo went above and beyond my expectations with their level of engagement. Eduardo Haro showed great care for me and my family by ensuring we got the best of the best, going above and beyond . Overall I would greatly recommend this location just because of these three distinguished individuals setting a higher level of standards and class. More

Kevin was kind, professional and quick to help service me. Would highly recommend seeing him directly. me. Would highly recommend seeing him directly. More

Billy was very helpful and quick, also thorough with all the maintenance I needed to get done on my accord. the maintenance I needed to get done on my accord. More

Yessi is so amazing! I am happy to request her every time I come. She is very patient and explains things very clearly. I highly recommend getting services from her, she I am happy to request her every time I come. She is very patient and explains things very clearly. I highly recommend getting services from her, she provides excellent customer service. I trust her with my 3 Honda cars and this is the best Honda! More

I go to you place because of Kevin. he goes above and beyond to make sure your supported. he goes above and beyond to make sure your supported. More

This dealer lacks customer service. We were frustrated since this was the second time in a month we had to bring our car in to be “fixed” so we gave him a bad review. His review We were frustrated since this was the second time in a month we had to bring our car in to be “fixed” so we gave him a bad review. His review wasn’t based on my cars performance but his inability to give a message to his supervisor. He told be multiple times that he would try to give him a message then proceeded to tell me John was on a zoom call. I finally told him he could write the message down and put it on his desk because I wanted a call back. When we went to pick up the car Billy assumed it was his right to make us wait. When my husband walked up and said hey I’m late for work and need to get my car. Billy told my husband “Is not my fault that Honda makes crappy cars” The supervisor, John came out and proceeded to be angry and not listen to my husband. He then pointed his finger in my husbands face ( about a foot away from him) and tell him he doesn’t work for Honda he works for Sierra. My husband owns his own business and was trying to explain to him that he represents Honda and should act accordingly. More