Back

Sierra Honda - Service Center

Monrovia, CA

4.8
1,041 Reviews

1,041 Reviews of Sierra Honda - Service Center

Sort by
June 02, 2024

Adam my service advisor always helpful with my car's service recommendations .Thank You Adam. More

by MIKECASTILLO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

Mike, Thank you so much for leaving Adam this terrific review! We are glad to hear that Adam took stellar care of you and your automotive needs. We are happy to know that he was helpful. Please do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Sierra Honda is exemplary! Adam Lopez is professional, helpful, knowledgeable, and kind. He provided me with all the information I needed in an easy to understand manner. They More

by BlessedWithHonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

We are grateful for you leaving Adam this stunning review! We are thrilled to hear that Adam took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional, helpful, knowledgeable and kind. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 01, 2024

Billy was very helpful and informative Quick service I will return Thank you so much More

by khilldnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in service
Jun 04, 2024 -

Sierra Honda responded

Thank you so much for leaving Billy this incredible review! We are glad to hear that Billy took exemplary care of you and your automotive needs. We are happy to know that he was very helpful and informative. Please do not hesitate to let us know how we may be of further service to you.

June 01, 2024

Sierra Honda is always accommodating while providing great customer service. Kevin explained the service needed for my vehicle and the service was completed within the time promised. Very happy with the More

by LINDAC563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

Linda, Providing impeccable and quality service is so important to us here at Sierra Honda and we are glad that Kevin's efforts could meet your satisfaction! We are thrilled to know that he was accommodating and got your service completed within the time promised. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 01, 2024

The service advisor Yessi is what makes me come back to get my element serviced at Honds of Monrovia. She is so professional and communicative of the services needed for my vehicle. The only reason I come More

by mina_williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yessi
Jun 04, 2024 -

Sierra Honda responded

Mina, We are grateful for you leaving Yessi this exceptional review! We are thrilled to hear that Yessi took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was so professional and communicative. Please drive safely and do not hesitate to let us know how we may be of further service to you.

May 31, 2024

The dealership help me get my car fixed. Robert was great. His attention to details was great. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
May 31, 2024 -

Sierra Honda responded

Tiffany, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Robert handled your visit with great care. We hope to ensure the same circumstances at your next appointment!

May 31, 2024

good customer service I am satisfied with the waiting time in the future. I would recommend this company. More

by mireya5163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
May 31, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know we're succeeding at that!

May 31, 2024

the new 2% "service fee" for using a credit card is a real blow for respect for the management. The service manager I deal with (Kevin Eng) was great! More

by MOGANBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

We are grateful for you leaving Kevin this extraordinary review! We are thrilled to hear that Kevin took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was great. Please drive safely and do not hesitate to let us know how we may be of further service to you.

May 31, 2024

great deals and extremely good customer service. I feel most comfortable when I bring my car here. More

by KENNEDYOJEDA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Honda responded

Kennedy, Providing exemplary and quality service is so important to us here at Sierra Honda and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they made you feel comfortable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

May 30, 2024

Billy was an awesome support during this last Maintence check up and remembered me from the last time. I definitely will keep going back to work with Billy! Great time coming to Sierra Honda. Got everythin More

by JZRESURRECCION7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tan
May 31, 2024 -

Sierra Honda responded

Thanks so much! We're delighted the value of Billy's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

...
71
...