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Sierra Subaru of Monrovia

Monrovia, CA

4.9
965 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 965 reviews

May 30, 2023

Paul Chau was great to work with. Very responsive and knowledgeable to our questions and requests through the buying process. I would recommend Paul and Sierra Subaru to friends and f More

by robrudolph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau, Jordan Bejjani
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for the fantastic review and recommendation of Paul! We're thrilled you were so pleased with his support and guidance throughout your transaction. Congratulations on the new Subaru! Best wishes for wonderful journeys, from everyone at Sierra Subaru!

May 30, 2023

We had the best buying experience with Michael Conquilla at Sierra Subaru of Monrovia. He was knowledgeable, professional, and transparent. I would highly recommend Michael if you're in the market for a Sub More

by Bing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Bing, thanks so much for sharing positive feedback on Michael! We're delighted he took the time to address all of your wants and needs to make sure you got exactly what you were looking for. Congratulations! Best wishes for amazing travels in your future, from the whole team at Sierra Subaru!

May 30, 2023

Adrien estrada promptly and completely answered all my questions. He is knowledgable and competent. A pleasure to work with More

by godfreyhome061
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrien Estrada
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Thank you for sharing some thoughtful feedback on your dealership experience with Adrien! We're glad he provided you with a pleasant, informative transaction. Congrats on the new Subaru! We wish you many safe and happy travels, from all of us at Sierra Subaru!

May 28, 2023

I've been taking my car to Sierra Subaru for many years, and consistently had a good experience with Rafael Ibarra. He always does his utmost to provide the best possible care for my Crosstrek and be respon More

by rperks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Fantastic! Thanks for taking a moment to recognize Rafael's excellence by honoring him with your 5-star review. We're happy you always enjoy working with him to get your Crosstrek taken care of. Looking forward to more of the same at your next appointment!

May 26, 2023

My experience was made exceptional by one individual in particular – Rafael. It is rare to encounter someone who makes customer service such an absolute joy. More

by Jake Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Hey, Jake! Thank you so much for letting us know Rafael ensured a painless, stress-free service appointment for you and your Subaru. Your kind feedback is very encouraging for our team, and we hope to emulate this positive experience at your next appointment. Safe travels until then!

May 26, 2023

Sierra Subaru is where I have my Outback serviced since 2016 Jaime Vega is my service advisor. He is extremely knowledgeable and accommodating. He always keeps me informed and visits are always smooth and More

by marlakeeth2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your thoughtful feedback! We sincerely appreciate your loyalty over the years, and we're delighted you continue to enjoy reliable service guided by Jaime. We hope to maintain this trend at your next appointment. See you then!

May 26, 2023

Jaime Vega is best best service person I’ve known. Trustworthy and always available. He is the reason my wife and I both own Subaru’s. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your stellar review, Michael! We truly appreciate your family's business. We're happy Jaime has always provided you with exceptional service visits and helpful communication. Thanks for always choosing Sierra Subaru!

May 25, 2023

I should have written this review last June when I took possession of my Outback. I had a stellar purchasing experience with Michael Conquilla. No bickering with the price. No unwanted addons. Thank you Mi More

by wavmixer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Hey, better late than never! Thank you for stopping by to recognize Michael's excellence by honoring him with a 5-star review. We trust you've been loving your Outback. We look forward to being of service to your family for years to come!

Jun 01, 2023 -

wavmixer responded

I am very happy with my Outback and my wife is also very happy with her Legacy. We purchased both of these vehicles brand new 2022 Touring XT models from Michael at Sierra. I'm sure that we will have many years of reliable service from these vehicles. Our son owns a new WRX, his wife owns an Impreza. We have become a Subaru family!

May 25, 2023

Joseph Dithomas helped me out with an oil change and battery diagnostic and replacement, but more importantly he and Sierra Subaru of Monrovia demonstrated exemplary customer service. Joseph listened to More

by Byip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your awesome feedback, Byip! Your safety and satisfaction are our top priorities, always, and we're glad you appreciated Joseph's suggestions to help you keep your Subaru running smoothly. Many safe and happy travels until we meet again!

May 25, 2023

Sierra Subaru is where I purchased and also service my car since 2017. Jaime Vega is my service advisor. He is extremely knowledgeable and accommodating. He always keeps me informed which visits are alw More

by JenG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jun 01, 2023 -

Sierra Subaru of Monrovia responded

Hey, Jen! Thank you for taking a moment to let us know how pleased you were with Jaime's assistance. We're so happy he continues to provide the insight you need to keep your visits valuable and informative. Looking forward to more of the same at your next appointment!

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