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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,063 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,063 reviews

October 28, 2023

I went in for an oil change and as always I receive 10/10 service from Rafael Ibarra and Gabriel who took in my car for the service. I really appreciate them for taking care of me and I will definitely recom More

by Miguel Pacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Oct 31, 2023 -

Sierra Subaru of Monrovia responded

Thanks for the love, Miguel! We're thrilled you always enjoy working with Rafael and Gabriel for your automotive needs. We hope to be of service to you for many more years to come!

October 25, 2023

Devon did the bookkeeping and explained all, including finding our our original insurance that made the work ffree to me More

by Whitt
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Oct 26, 2023 -

Sierra Subaru of Monrovia responded

Whitt, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Devon handled your visit with great care and diligence. Thank you for choosing Sierra Subaru for your automotive needs!

October 24, 2023

Leonardo Cuevas was knowledgeable and genuine. While my payments are higher than I desire, I feel I made a good choice with lease to buy option. I DO NOT lease but the way it was explained, it mad More

by SUBARU HAPPY 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager appearing to be Asian
Oct 25, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for your stellar review of Leonardo! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Subaru!

October 23, 2023

Everyone is friendly and straight forward on tell you what your vehicle needs and keeps you well informed. More

by Annettevill21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Annettevill21 responded

Thank you for the best service ever!

Oct 23, 2023 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra Subaru is an honor, and we hope to continue being your #1 choice for years to come. See you at your next appointment!

October 22, 2023

Suburu of Monrovia has always taken care of us. Their service team is top notch, Jaime Vega especially. Always greets with a smile, communicating every step of the way on what is needed and/or reco More

by hepburn1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Sierra Subaru of Monrovia responded

Thank you for telling us why you like working with Jaime! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your Subaru's needs. We look forward to ensuring more high quality service at your next appointment!

October 16, 2023

I came in looking for a new car that would serve my needs better than my previous car. While looking at one of the Foresters in the lot, Paul Chau helped answer some of the questions my mother and I had. Onc More

by DanielZD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Sierra Subaru of Monrovia responded

Congratulations on your new Forester, Daniel! We're thrilled you and your mom enjoyed a pleasant and supportive buying experience with Paul, and we appreciate your fantastic feedback. We wish many comfy and pleasant travels to you in your new ride, from all of us at Sierra Subaru!

October 16, 2023

Our dealership experience was excellent, one of the best I’ve ever had. Our salesman Jordan, was fantastic, and kept us updated and in the know while we waited for our ordered car to come. More

by Alex S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Sierra Subaru of Monrovia responded

Alex, thanks so much for your stellar review of Jordan! Nothing means more to us than your satisfaction, so we're pleased Jordan did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Subaru!

October 14, 2023

Brought my Crosstrek in for the 18k service. Yadira was very helpful and explained all services provided before and went through all that was completed in detail afterward. In and out in 30 minu More

by Ryan N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Oct 17, 2023 -

Sierra Subaru of Monrovia responded

Ryan, thank you for trusting our service team with your vehicle's needs! We're happy Yadira provided you with a thorough explanation of the work completed. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 13, 2023

Jaime Vega at Sierra Subaru is always pleasant and respectful. He always gives me precise information of what is going on with my car and how long it will take to have it serviced. More

by rocco.hockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Sierra Subaru of Monrovia responded

Thank you, Rocco! We're pleased you had another great service experience with us, and that Jaime made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

October 08, 2023

Great team, sales manager (Brandon) salesman (Edgar) service and parts (Rafael ibarra) tey make it easy I got a good deal More

by Edgar Carmona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Sierra Subaru of Monrovia responded

Edgar, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra Subaru is an honor, and we hope to continue being your #1 choice for years to come. Brandon, Edgar, Rafael, and the team appreciate your kind words and look forward to your next visit!

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