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Sierra Subaru of Monrovia

Monrovia, CA

4.9
967 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 967 reviews

February 18, 2024

Jaime Vega exceeded my expectations for my first visit with servicing. Hope to work with him again. More

by sandyshoaff
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega, Mayra Neria
Feb 21, 2024 -

Sierra Subaru of Monrovia responded

Sandy, Thank you for leaving Jaime this positive review! Providing top-notch service is so important to us, and we are glad that Jaime's efforts met your satisfaction during your first service visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 16, 2024

Service provided was excellent. Everything about the battery issue was explained and repaired to my satisfaction. More

by john.logsdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Feb 21, 2024 -

Sierra Subaru of Monrovia responded

John, Thank you for your 5-star rating! We are glad that our team got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 16, 2024

Everyone at Sierra Subaru is great! Especially the techs that have helped me, Jaime Vega and Rafael Ibarra, these guys do their best to get me in and out quickly when I've needed to co More

by lydiabnice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega, Rafael Ibarra
Feb 21, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Jaime and Rafael provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs! Safe travels.

February 16, 2024

Jaime Vega did great, he was friendly, and he listened while I explained about the issue that I was having with my vehicle . When I returned, Jaime explained that some part of PC module had to be replac More

by 1grytchace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Feb 21, 2024 -

Sierra Subaru of Monrovia responded

Thank you for sharing the positive experience you had with Jaime! We are happy to hear that he provided you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 16, 2024

I always go here for any service needs I have. Let’s get the job done and do it right is how I explain the service More

by victoria.kederian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Feb 21, 2024 -

Sierra Subaru of Monrovia responded

Victoria, Thank you for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are glad that our team consistently provides you with thorough and efficient service. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 15, 2024

Great customer service, I was greeted right when I got to the door. Quick process. More

by johncosco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bowerman
Feb 15, 2024 -

Sierra Subaru of Monrovia responded

John, Thank you so much for leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. We are happy to know that they greeted you right away. Please do not hesitate to let us know how we may be of further service to you. Congratulations on your new vehicle- behalf of the entire Sierra Subaru of Monrovia team!

February 15, 2024

I had excellent Experience on both Sales and service Department on Sierra Subaru of monrovia every time I stap in there. Friendly and professional employees do there magic to give there customers great More

by lion separy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Ismael, Rafael Ibarra
Feb 15, 2024 -

Sierra Subaru of Monrovia responded

Lion, We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were friendly and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Sierra Subaru of Monrovia team!

February 13, 2024

I leased a 2024 Forester. with only 22 miles on it. The agent, Michael Conquilla, was great. He made the experience relaxing & stress-free. I highly recommend Sierra Subaru More

by paddystew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parts dept, forgot name - 5 stars, Michael Conquilla
Feb 13, 2024 -

Sierra Subaru of Monrovia responded

Congratulations on your new Forester! We're thrilled you enjoyed a pleasant and supportive leasing experience with Michael, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Sierra Subaru!

February 13, 2024

This is my second time coming to this dealership and I have not been disappointed. The staff is very mellow and do not come up to you immediately asking if they can help me. They let you roam, and they More

by sluimn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Cordona
Feb 13, 2024 -

Sierra Subaru of Monrovia responded

Thank you for this absolutely amazing review! We're thrilled to know how pleased you were with Rick's supportive approach to your shopping experience. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Sierra Subaru!

February 10, 2024

Yadira Cedillo was amazing and knew her stuff. She kept me informed and updated throughout the entire process (a safety recall), which was very reassuring. For another issue she even went outside More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Feb 13, 2024 -

Sierra Subaru of Monrovia responded

Mario, thanks for the fantastic review of Yadira! Yadira is the consummate advocate for our guests, and we're pleased she took exceptional care of you and your vehicle at this visit. Thank you for continuing to choose Sierra Subaru!

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