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Sierra Subaru of Monrovia

Monrovia, CA

4.9
966 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 966 reviews

December 12, 2022

Hunter Dahlin did an excellent job! He was kind, helpful, and knowledgeable. Highly recommend Hunter! More

by gabriel613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Dahlin
Dec 13, 2022 -

Sierra Subaru of Monrovia responded

Hi, Gabriel! Thanks for letting us know how pleased you were with the dealership experience Hunter delivered for you. Hunter is super knowledgeable and an exceptional advocate for his clients, so we're delighted you got to work with him. Best wishes to you on all of your upcoming travels and thank you for choosing Sierra Subaru!

December 12, 2022

Jaime Vegas is unquestionable the best service advisor. He is the reason I return. Honest as the day is long More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Dec 13, 2022 -

Sierra Subaru of Monrovia responded

Edward, thanks for stopping by to share positive feedback about your experience with Jaime! We're glad he gave you straight-forward advice on your Subaru's needs. Your complete satisfaction let's us know he's doing things right. We truly appreciate your business and look forward to making your next appointment just as reliable. See you then!

December 11, 2022

Oscar Gonzalez and Heavens Pan hit it out of the park. Listened to our needs and helped us into the right Subaru for us. More

by kristopher.patel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Gonzalez, Heavens Pan
Dec 12, 2022 -

Sierra Subaru of Monrovia responded

Hi Kristopher, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2022

Jaime Vega assisted me with my first car service since purchased. Everything went well. professional and courteous. More

by driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Dec 12, 2022 -

Sierra Subaru of Monrovia responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2022

Love it. Always clean, sales and service reps are very friendly and patient. I personally like that they have chairs/sitting outside. More

by rosie_r44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Brereton in Service, Adrien Estrada
Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share positive feedback, Rosie! We're delighted you enjoyed your service visit and our service team made sure your vehicle was well taken care of. We graciously look forward to making your next appointment just as reliable! Thanks for choosing Sierra Subaru!

December 08, 2022

Paid a good amount of money for services and came back out with a vehicle with new issues that need service and did not get the discount advertised More

by nakturnal99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (626) 739-2222 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

December 07, 2022

I have had my 2018 Subaru Forrester serviced exclusively at Subaru Monrovia since I bought it new in 2018. I have consistently had excellent service. More

by blsecho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Sandoval, Alondra Gonzalez , Chris Cofield
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for the 5-star review! It's very important to us that our guests know they can always rely on our service team, so we're honored to have earned your loyalty. Best wishes to you on all of your upcoming travels and thank you for choosing Sierra Subaru!

December 07, 2022

Weihan was very easy to work with. We appreciated that he did not try to push us into a vehicle we did not want. More

by gbert83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weihan pan, Michael Cha
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Fantastic! Thank you so much for your positive feedback. It is our wish that clients shopping for a new vehicle will feel at ease with the entire experience. We're pleased Weihan made sure you had all the support and time you needed to make important decisions. Please let us know if we may ever assist you again. It would be our pleasure!

Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 07, 2022

From the moment we arrived to the moment we drove off the lot, Paul Chau was such a great help! Super informative and extremely knowledgeable in the difference between the tiers we were interested in. Best p More

by Diana R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau, Tanya Ly
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Diana, congratulations on your beautiful new Subaru! And thanks for letting us know all of the wonderful reasons your dealership experience was outstanding. We're absolutely delighted to know that Paul was such a great person to work with. Paul and the rest of the Sierra Subaru team wish you all the joy and satisfaction your new ride has to offer. Drive safe and have fun!

Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Hi Diana, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 07, 2022

I was able to make a same day appointment to get my car serviced. Upon arrival, I was quickly greeted at my car and Catherine Camacho was able to help me quickly and efficiently with my car concerns. They More

by Natmeow
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Thanks so much, Natmeow! We sincerely appreciate your business and your positive feedback on Catherine. We're delighted to offer you a convenient and accommodating service visit and we're happy Catherine took such good care of you. Please don't hesitate to give us a call if we may ever be of assistance. It is always our pleasure!

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