Sierra Subaru of Monrovia

Our sales person, Michael Conquilla made this deal a five-star experience. We started with a phone call to confirm availability and cost of the vehicle of interest. Michael was knowledgeable and confide five-star experience. We started with a phone call to confirm availability and cost of the vehicle of interest. Michael was knowledgeable and confident through the entire transaction. No hiccups, no problems with getting fair value for our trade-in. We drove 100 miles to Sierra Subaru and passed up two other Subaru dealers who either didn’t have the right vehicle and/or the sales person was unmotivated to help. I’ve made over a dozen vehicle purchases and by far this was the easiest and least stressful transaction thanks to Mr. Conquilla. This is my first Subaru and it won’t be my last. More

WATCH OUT FOR SCAMS and POOR diagnostics! My vehicle is a 2022 Crosstrek with only 16k miles. It is still under warranty. It was making a "humming" noise when it drove. They told me I have My vehicle is a 2022 Crosstrek with only 16k miles. It is still under warranty. It was making a "humming" noise when it drove. They told me I have to pay a diagnostic fee if the problem is not covered under warranty. I agreed. They said my wheel bearings need to be replaced. But they won't cover it because there were scratches marks on my rims! Their diagnostic was that I hit a curb SO HARD that the wheeling broke. I declined because it sounded idiotic! I consulted with a private shop and they agreed with me. So I went to Puente Hills Subaru instead. That was the 2nd nearest Subaru dealer. NOW HERE IS THE INTERESTING PART. They told me THEY DON'T charge any diagnostic fee because my vehicle is still under warranty! So I took it in. They found that my CVT transmission was defective and replaced it! Now the noise is gone. The car drives perfectly fine! NOTHING to do with wheel bearings. xxx. Not only did Monrovia Subau scam me for this "diagnostic fee", but they ALSO MISDIAGNOSED the problem! This place is a joke. STAY AWAY. I was going to contact them for some sort of refund, but I don't feel like playing phone tags. If your PR person reads this, contact me and I am willing to update this review if you refund me my diagnostic fee. More

I was there for my first Subaru Forester service. Service was excellent. Catherine Camacho assisted me. She was very professional and she explained the process. Waiting period was not bad. It took th Service was excellent. Catherine Camacho assisted me. She was very professional and she explained the process. Waiting period was not bad. It took them about 35 minutes to get my car done. More

Michael Conquilla did thorough job of explaining the features and options of the Subaru Outback XT. After the sale he spent enough time to ensure that my wife and myself could operate the vehicle we features and options of the Subaru Outback XT. After the sale he spent enough time to ensure that my wife and myself could operate the vehicle well. More

Everyone I encountered at this dealership was very friendly. Hunter Dahlin made the car buying experience less intimidating and took the time to answer all my questions. He also made sure I knew my op friendly. Hunter Dahlin made the car buying experience less intimidating and took the time to answer all my questions. He also made sure I knew my options throughout each step and explained all details. It was a positive experience. More

Joshua at Sierra Subaru was amazing! Guided me through the buying process quickly and easily! Thank you Josh! Guided me through the buying process quickly and easily! Thank you Josh! More

My third Subie, Forester, Brz and Crosstrek all from this dealership. Need I say more? this dealership. Need I say more? More

We were fortunate enough to have been assisted by Jeffery Stevens with our recent purchase of an Impreza. He worked very hard to find exactly what we wanted and needed in a vehicle and took time with us to Stevens with our recent purchase of an Impreza. He worked very hard to find exactly what we wanted and needed in a vehicle and took time with us to work out the details of the deal. We really appreciate his honesty and knowledge about the vehicles and I would recommend anyone looking for a new Subaru to ask for Jeff! More

Saw many people only two friendly faces dealership clean good amount or cars to see good amount or cars to see More

A thoroughly professional experience servicing my 2013 XT Forrester for the last couple of years at this dealership. Rafael Ibarra is kind, caring and knowledgeable. My car has not run and handled this smoot Forrester for the last couple of years at this dealership. Rafael Ibarra is kind, caring and knowledgeable. My car has not run and handled this smoothly since it was brand new! More