Back

Sierra Subaru of Monrovia

Monrovia, CA

4.9
973 Reviews

735 E. Central Ave.

Monrovia, CA

91016

Directions

By Type

Showing 973 reviews

December 10, 2022

Jaime Vega assisted me with my first car service since purchased. Everything went well. professional and courteous. More

by driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Dec 12, 2022 -

Sierra Subaru of Monrovia responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2022

Love it. Always clean, sales and service reps are very friendly and patient. I personally like that they have chairs/sitting outside. More

by rosie_r44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Brereton in Service, Adrien Estrada
Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share positive feedback, Rosie! We're delighted you enjoyed your service visit and our service team made sure your vehicle was well taken care of. We graciously look forward to making your next appointment just as reliable! Thanks for choosing Sierra Subaru!

December 08, 2022

Paid a good amount of money for services and came back out with a vehicle with new issues that need service and did not get the discount advertised More

by nakturnal99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (626) 739-2222 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

December 07, 2022

I have had my 2018 Subaru Forrester serviced exclusively at Subaru Monrovia since I bought it new in 2018. I have consistently had excellent service. More

by blsecho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Sandoval, Alondra Gonzalez , Chris Cofield
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for the 5-star review! It's very important to us that our guests know they can always rely on our service team, so we're honored to have earned your loyalty. Best wishes to you on all of your upcoming travels and thank you for choosing Sierra Subaru!

December 07, 2022

I was able to make a same day appointment to get my car serviced. Upon arrival, I was quickly greeted at my car and Catherine Camacho was able to help me quickly and efficiently with my car concerns. They More

by Natmeow
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Thanks so much, Natmeow! We sincerely appreciate your business and your positive feedback on Catherine. We're delighted to offer you a convenient and accommodating service visit and we're happy Catherine took such good care of you. Please don't hesitate to give us a call if we may ever be of assistance. It is always our pleasure!

December 07, 2022

From the moment we arrived to the moment we drove off the lot, Paul Chau was such a great help! Super informative and extremely knowledgeable in the difference between the tiers we were interested in. Best p More

by Diana R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau, Tanya Ly
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Diana, congratulations on your beautiful new Subaru! And thanks for letting us know all of the wonderful reasons your dealership experience was outstanding. We're absolutely delighted to know that Paul was such a great person to work with. Paul and the rest of the Sierra Subaru team wish you all the joy and satisfaction your new ride has to offer. Drive safe and have fun!

Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Hi Diana, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 07, 2022

Weihan was very easy to work with. We appreciated that he did not try to push us into a vehicle we did not want. More

by gbert83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weihan pan, Michael Cha
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Fantastic! Thank you so much for your positive feedback. It is our wish that clients shopping for a new vehicle will feel at ease with the entire experience. We're pleased Weihan made sure you had all the support and time you needed to make important decisions. Please let us know if we may ever assist you again. It would be our pleasure!

Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2022

Excellent service all the way around great customer service and very professional in treatment of customers and vehicle More

by Carlitosg.80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon, Katherine, Kris and Christine
Dec 06, 2022 -

Carlitosg.80 responded

Sierra Subaru of Monrovia was a great experience all the way around from start to finish…I love coming to this dealership all the time….may you all be blessed, may you all have a great rest of the year and coming up holidays…

Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Carlitos, thank you for the 5-star review! It's super important to us that our guests know they're valued--we're so happy the Sierra Subaru team has always shown that to you. Best wishes to you on all of your upcoming travels!

Dec 07, 2022 -

Carlitosg.80 responded

Thank you for your kind words, I will always be willing to take my vehicle for service at Sierra Subaru of Monrovia…your team strives for excellence in all aspects for services and that’s what I love at your dealership…thank you once more for attention you pay to me and my 17/Subaru/Forester/4DR 2.5I CVT….

December 06, 2022

Jaime Vega is the reason we have had 3 Subarus, and have them serviced at Sierra!! He is an excellent service advisor—goes the extra mile!! More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Nana, thank you for stopping by to share positive feedback with us about Jaime! We're delighted that Jaime continues to be a dependable resource for your Subaru servicing needs. We hope to make your next appointment just as outstanding!

December 06, 2022

On this routine visit I was pleasantly introduced to Catherine Camacho in the service department. She was respectful and pleasant to deal with even though I only needed an oil and filter change. I did More

by rburky
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

We would love to keep Catherine on the team! Thanks for letting us know how satisfied you were with the friendly service appointment she provided for you. We look forward to making your next visit just as superb!

...
43
...