
Sierra Subaru of Monrovia
Monrovia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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My last service visit was quick and with minimum hassle. Jaime did a good job of keeping me apprised of the progress and the work was done earlier than the estimated time for completion. Jaime did a good job of keeping me apprised of the progress and the work was done earlier than the estimated time for completion. More
This dealership had very excellent service, they treated me well without pressure to buy and the sales person Joshua Villena was kind and respectful, he always made us feel welcomed me well without pressure to buy and the sales person Joshua Villena was kind and respectful, he always made us feel welcomed More
Jennifer offers the best customer service time and time again. Thoroughly explains the process and will always follow up to ensure I was taken care of. again. Thoroughly explains the process and will always follow up to ensure I was taken care of. More
Great service from very attentive staff. We enjoyed the time they took to show us multiple cars to help make our decision We enjoyed the time they took to show us multiple cars to help make our decision More
Rafael Ibarra, my service representative was very helpful and extremely knowledgeable. While the wait was longer than I had hoped, he did a good job of keeping me informed of the technician's progress. and extremely knowledgeable. While the wait was longer than I had hoped, he did a good job of keeping me informed of the technician's progress. More
Jaime Vega allways treat us like family, exelent customer service, very profesional . Thank you "J" service, very profesional . Thank you "J" More
Good service ! ! Always professional and was welcoming to be a new member to the Subaru family. ! Always professional and was welcoming to be a new member to the Subaru family. More
Jaime is outstanding! He's personable, efficient, takes his time to explain everything and listens. He's the reason why I bring my vehicle there; yes, I know I purchased i He's personable, efficient, takes his time to explain everything and listens. He's the reason why I bring my vehicle there; yes, I know I purchased it at Sierra, but you know I could take it elsewhere! More
Excellent customer service overall and my service advisor, Rafael Ibarra, was very nice, communicative, and solution-oriented when it came to fixing the issue with my Subaru. I would 100% recommend R advisor, Rafael Ibarra, was very nice, communicative, and solution-oriented when it came to fixing the issue with my Subaru. I would 100% recommend Rafael and his service advisor guidance. A+ customer service. More
I worked with Jaime Vega and truly appreciate how knowledgeable and responsive he was. I was able explain the issue that I was experiencing and he was able to identify the possible root causes of th knowledgeable and responsive he was. I was able explain the issue that I was experiencing and he was able to identify the possible root causes of the issues. I appreciate this because I was not familiar with the vernacular and he was able to explain everything to me in plain English. Then he would have 2-3 recommendations to resolve the issue which gave me plenty of options to work with. In addition, his relationship management was great. He was responsive and despite all of the other cases he had, he never made me feel like I was just 1 of many clients. More