Sierra Toyota - Service Center

Vehicle Maintenance My wife and I turned in both of our Toyota cars for service and everything went great with both service advisors and we even had a good time listening My wife and I turned in both of our Toyota cars for service and everything went great with both service advisors and we even had a good time listening to the country and western band that was playing in the lobby. The donuts, coffee and orange juice was great. Had the pleasure of talking to my previous service advisors Gabe who now has been promoted to maintenance supervisor and I wish him the best of luck in his new job. The only thing that I was not aware of and that was when you replace the cabin air filter with a vehicle under the two year warranty plan that you had to pay for it. I recommend that you also list a picture of the Service Advisor below as you do with the Sales folks. More

Service Center Perfection I am a car guy, and I dont trust many places with my car at all. I have taken some of my vehicles to places that specialize in exotic cars and the ser I am a car guy, and I dont trust many places with my car at all. I have taken some of my vehicles to places that specialize in exotic cars and the service and care of my vehicles has always been better here at sierra Toyota than anywhere in Phoenix or San Diego I have been. Prices are fair, and work is fantastic. Best of all they are consistent and prove again and again that they are honest when i have shopped around. If you have never done it, I HIGHLY recommend a detail and engine steam. Your car will come out looking like the day you bought it every time. Gabe Rendon always makes sure that everything is done top notch and manages to always deliver the best possible service. Another huge kudos is to the parts department. Prices are good, parts are OEM, and there are even parts that Sean Horneday was able to get me that i searched online for 6 months for and no one was able to get. These guys made it happen for my 86 build and everything else I could think of. More

Floor mats Parts & Service Dept.: After doing some online research for floor mats for my 2019 Camry, I called Sierra Toyota's Parts & Service Department. I talk Parts & Service Dept.: After doing some online research for floor mats for my 2019 Camry, I called Sierra Toyota's Parts & Service Department. I talked to Sean and found a set in stock. I bought the floor mats and was waited on by Sean and Daniel (don't know their last names) but the service I received was EXCELLENT along with the best available price!!! Daniel even took his time to install the floor mats on my car. Thanks to both for their GREAT, beyond expectations help. More

Awesome Experience! We had such an amazing experience at toyota! Everyone was very welcoming as soon as we walked in. We were helped out immediately the sales associate e We had such an amazing experience at toyota! Everyone was very welcoming as soon as we walked in. We were helped out immediately the sales associate explained everything to us thorougly and answered all our questions. It took less than a week to be riding in a car from toyota thats pretty fast if you ask me! They really helped us out on getting a car. Our sales associate was prompt, attentive and very nice. Overall toyota had the best service we have ever got from a dealership. More

Best truck buying experience ever I never felt pressured from the day I walked in a year earlier as I was looking around at the difference between the Tundra and the Tacoma. I develop I never felt pressured from the day I walked in a year earlier as I was looking around at the difference between the Tundra and the Tacoma. I developed an immediate connection with Marvin and sought him out every time I returned. He really answered all my questions and helped me determine the vehicle and the options which were right for my particular needs. I really felt he was looking out for me and had a good relationship with the management team. When I finally decided on the perfect vehicle, he helped explain the process as did Scott and Ross with my trade in. I can truly say everyone I dealt with were so friendly and professional that I would highly recommend this dealership to anyone interested in buying a Toyota. More

Genuine Concern for the Customer The day before we were to depart on a two week camping trip, the check engine light on our 2008 Tundra came on and stayed on. I took it to Sierra Toy The day before we were to depart on a two week camping trip, the check engine light on our 2008 Tundra came on and stayed on. I took it to Sierra Toyota and service writer, Gary Williams, got the tool to read the code. He correctly diagnosed the issue and got right to work to get the warranty authorization and parts ordered. He listened to my concern and issue, showed genuine concern and care to meet my needs. Great customer service! Thank you, Gary! More

Best Efforts Are Made The service department tries to do the best possible work and will cheerfully redo it if the issue returns. Gary and David are excellent problem solve The service department tries to do the best possible work and will cheerfully redo it if the issue returns. Gary and David are excellent problem solvers. More

A mistake was made, but it was fixed immediately. The service department fixed a flat. Later, we noticed a loud noise, and discovered the spare was dangling loosely from its mount underneath the Highl The service department fixed a flat. Later, we noticed a loud noise, and discovered the spare was dangling loosely from its mount underneath the Highlander. The dealership was very apologetic and fixed the problem immediately. More

New Prius I was very comfortable working with Marvin. He was courteous, respectful, knowledgable and not pushy. He took all the time I needed to explain all the I was very comfortable working with Marvin. He was courteous, respectful, knowledgable and not pushy. He took all the time I needed to explain all the new features on the car even after I had made the purchase. More