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Silsbee Toyota

Silsbee, TX

4.8
1,488 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,488 reviews

January 05, 2024

Walter is awesome! He is so focused on getting you the exact vehicle you want! Would definitely go to Walter again! More

by christycrenshaw.18
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bumsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Don't make appointment and customer on time to ask customer to reschedule because there is 2 customers ahead of you once you inquire why your truck hasnt moved since you drove up at appointment time. More

by TINYTEARS1959
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Amanda Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
January 02, 2024

I come here when I’m in the area and my truck needs an oil change. Since the changes are free for this vehicle. I like Mr. Garsee and like to deal with him when I come in. Occasionally it takes a long t More

by EBFEBAY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mason Garsee
January 02, 2024

I recently had my Toyota serviced, and I must say it was a seamless and satisfactory experience. The staff was friendly and knowledgeable, addressing all my concerns with professionalism. The service wa More

by SHARLENE.SHEPPARD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Hassle free experience, treated like family, I recommend Silsbee Toyota. Ask for James Redd, he’s a great guy and he’ll treat you fairly More

by rhc6162020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bumsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Harrison
December 30, 2023

Very welcoming people to work with, they make you feel like family. Thank you for the wonderful experience. More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Nallie, Justin Bumsted, Josh Gonzales
December 28, 2023

I enjoyed my experience purchasing my 2024 Camry at Silsbee Toyota. James Redd was a pleasure to work with. Very knowledgeable and professional. I would recommend Silsbee Toyota for anyone interested i More

by TLT.SHANNON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Customer Service here is A+++ Mason went out of his way to help me get into a rental car after my car broke down. Warranty repair took several days due to a part being on back order but he kept me informed More

by karenlbeatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
December 28, 2023

Got treaty fair no complaints. My salesman never gave up on me found me a truck made a deal the end More

by wesleyhutchins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gonzales
December 28, 2023

Tracy was able to get me done in a short period of time and put us in a vehicle that we love. My wife and I fight over who gets to drive now. More

by cakilcrease
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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