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Silsbee Toyota

Silsbee, TX

4.9
1,483 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,483 reviews

October 21, 2022

Silsbee Toyota worked hard and made the process extremely easy! Tracy worked hard to locate the truck I wanted and it exceeded my expectations. More

by kvfdstutts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Toyota Silsbee dealership has a wonderful staff. Mason is very professional. Very courteous and great response time. I appreciate the service team and would like to thank them. More

by MRMCOBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
October 18, 2022

Very good service. Everyone was very friendly. Waiting area was comfortable and very convenient. Kept me informed of all services. More

by BRENDAJUICE53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

Great service … response time, working with me on buying tires for my Lexus, oil change, etc. More

by lindasbmoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Oct 18, 2022 -

Silsbee Toyota responded

Thank you for your feedback and your business! It's great to hear Mason got you taken care of, and we look forward to working with you in the future! -the Silsbee Toyota team

October 13, 2022

We did not deal with Heath Mitchell, but Walter Stephens was our salesman and he was wonderful. More

by koenigsite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Silsbee Toyota responded

Thank you for both your business and your feedback! We are happy to hear that you had a great experience with Walter, and we look forward to working with you in the future. -the Silsbee Toyota team

October 12, 2022

Great dealership with an amazing staff. The selection of cars was plenty. They answered all of my question and made the process enjoyable. More

by figueroa.fernando2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega
Oct 18, 2022 -

Silsbee Toyota responded

Congratulations on your new Toyota, and thank you for your business! We appreciate your high praise and will definitely pass your compliments along. See you next time! -the Silsbee Toyota family

October 12, 2022

Awesome service from front desk to garage. Thanks for all you do. You are appreciated. More

by sjbecker57
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Oct 18, 2022 -

Silsbee Toyota responded

Thank you for sharing your experience! We appreciate your business, and are very happy to hear you think so highly of Mason. (We do too!) -the Silsbee Toyota team

October 10, 2022

They kept me informed throughout the process. Very polite and professional.Will definitely be back. More

by jaime9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, Sarah Hinson
Oct 10, 2022 -

Silsbee Toyota responded

Thank you for your business and your feedback! We are happy to hear everyone took great care of you, and we look forward to working with you in the future. -the Silsbee Toyota team

October 09, 2022

So pleased with Tracy & her assistance in getting me a Venza! I never met Heath. Joe Nallie helped with the finances. I have praises for your business! Thank you!! More

by igofar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Silsbee Toyota responded

Congratulations on your new Venza! We appreciate your high praise and will definitely be passing your comments along. -the Silsbee Toyota family

October 07, 2022

I never have to wait for an appointment, always ready to get me in fast. I can always depend on them to check my vehicle to make sure it doesn’t have any problems. Can always get through to a live person to More

by ghuff43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Burla, Mason Garsee
Oct 10, 2022 -

Silsbee Toyota responded

Thank you so much for the detailed feedback! We are very happy that you feel so comfortable with our team and trust them to take care of you. Thanks for your business, and we'll see you next time! -the Silsbee Toyota family

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