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Silsbee Toyota
Silsbee, TX
1,476 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,476 reviews
August 03, 2021
I just think it is kind of ridiculous to charge a customer $129 for something that any auto parts store will do for free! All I needed was an OBD reading. So much for thinking Silsbee Toyota takes ca customer $129 for something that any auto parts store will do for free! All I needed was an OBD reading. So much for thinking Silsbee Toyota takes care of their return customers. More
by Keith A.
Verified CustomerEmployees Worked With
August 02, 2021
Very friendly staff very knowledgeable to work with. 10 out of 10 good customer service George Steininger was an outstanding salesman. Will return for repeat business. out of 10 good customer service George Steininger was an outstanding salesman. Will return for repeat business. More
by gabe.steininger
Employees Worked With
George Steininger
July 29, 2021
I am always pleased with Silsbee Toyota. This last time, however, I was there almost 2 hours to get my tires rotated. I guess they were busy? however, I was there almost 2 hours to get my tires rotated. I guess they were busy? More
by FRILEY0
July 23, 2021
Helpful, and quick response. Short wait time. Everyone was friendly and welcoming. Would recommend to others for service. And will return for service myself as needed. was friendly and welcoming. Would recommend to others for service. And will return for service myself as needed. More
by girlinghos
July 22, 2021
The dealership was wonderful. They were ready for me when I walked in. Got my car back in a reasonable time. The staff was friendly and facility was nice to wait whike I got the vehicle serviced. I walked in. Got my car back in a reasonable time. The staff was friendly and facility was nice to wait whike I got the vehicle serviced. More
by KELSEY_B213
Employees Worked With
Other Employees :
Jim Shirey, Daniel Burroughs, Sarah Hinson, James Whittington
July 22, 2021
Great service been coming here for service since the vehicle was new. I really like the new video of the service report. Will continue with the service vehicle was new. I really like the new video of the service report. Will continue with the service More
by BAILEY2859
Employees Worked With
July 19, 2021
Staff is very knowledgeable, helpful, and friendly. Great buying experience. I have purchased a few new Toyotas from other dealerships but Silsbee Toyota is where I will go from now on Great buying experience. I have purchased a few new Toyotas from other dealerships but Silsbee Toyota is where I will go from now on More
by land345
July 17, 2021
Upon arriving at the dealership I was greeted by your very friendly Team. Work was completed in a timely manner and the waiting area is excellent for the duration of my stay. Excellent service! very friendly Team. Work was completed in a timely manner and the waiting area is excellent for the duration of my stay. Excellent service! More
by CHIEF2200
Employees Worked With
July 16, 2021
Tracy was very professional, not pushy and had everything all ready for me to go when I arrived. Best sales person I have ever dealt with all ready for me to go when I arrived. Best sales person I have ever dealt with More
by Gloriadavis82
July 16, 2021
Fantastic people. Very helpful.TracyPoland was our dealer rep. Answered all our questions, explained everything about the car we chose. We picked the Toyota Highlander hybrid. Beautiful car with great gas mi rep. Answered all our questions, explained everything about the car we chose. We picked the Toyota Highlander hybrid. Beautiful car with great gas mileage. More
by Djl1050
Employees Worked With
