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Silsbee Toyota
Silsbee, TX
1,476 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,476 reviews
April 26, 2021
Tracy Poland was very professional and straight forward. She was knowledgeable about the car itself and helped me before, during, and after the sell. My brother recommended her and she lives up to her reput She was knowledgeable about the car itself and helped me before, during, and after the sell. My brother recommended her and she lives up to her reputation. More
by tommygirl120285
Verified Customer
April 22, 2021
Service Staff (have not worked directly with any other departments) is super friendly, helpful and gets you in & out quickly. Not pushy on any recommendations. departments) is super friendly, helpful and gets you in & out quickly. Not pushy on any recommendations. More
by DBRISKEY1
April 22, 2021
Very nice lady everything went smooth very detailing of how the new car work for my mother great job on everything I will recommend them to anyone how the new car work for my mother great job on everything I will recommend them to anyone More
by carljohnson2015
April 13, 2021
Tracy and Joe were amazing! Very patient with all of the questions we had, and they got us into the perfect vehicle. The entire process was completely stress free. questions we had, and they got us into the perfect vehicle. The entire process was completely stress free. More
by Joni.sheppard
April 12, 2021
Silsbee Toyota and James were very easy to work with. James did a great job working a good deal for me. I love my Jeep. James did a great job working a good deal for me. I love my Jeep. More
by Kcallicutt
April 12, 2021
Very helpful friendly staff. We had a very good experience with this dealership. The sales lady was very helpful explaining all the different bells and whistles. Good experience experience with this dealership. The sales lady was very helpful explaining all the different bells and whistles. Good experience More
by Beccab23
April 09, 2021
Had a great experience with purchase of a Tundra . Walter Stephens handle every aspect of the transaction .Sales staff and service department were professional and friendly. Great job. Stephens handle every aspect of the transaction .Sales staff and service department were professional and friendly. Great job. More
by vicbishop
Employees Worked With
Tony Vega
April 09, 2021
I informed Walter what I was looking for and he worked well in meeting my needs. He told Heath what my budget was and they both came through for me without all the back and forth haggling games that other well in meeting my needs. He told Heath what my budget was and they both came through for me without all the back and forth haggling games that other dealers play. Thanks Guys! More
by jtrevino63
April 08, 2021
Service dept very helpful in finding tires and answering questions. Getting tires put on tomorrow, expecting quality service 😀 what’s with this twenty five word minimum? questions. Getting tires put on tomorrow, expecting quality service 😀 what’s with this twenty five word minimum? More
by KIRBYSHIRD
Employees Worked With
Devin Proctor, Sarah Hinson
April 07, 2021
Gave permission to do work to certain areas and it didn’t get done. They were more worried about changing little things like air filters that I said I could do than what I left it there for them to do. get done. They were more worried about changing little things like air filters that I said I could do than what I left it there for them to do. More
by bekicayepick
