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Silver Star Motors

Long Island City, NY

4.5
785 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 785 reviews

June 27, 2021

She is the best!!! My husband and I got our mercedez-benz cars from her. I recommended her immediately to my coworkers in the hospital! More

by sijay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chait
June 17, 2021

Cindy Casas and the team there are excellent. I had my vehicle in for some major work and they make sure I wouldn’t be out of a car and be kept up to date. Some things happened that was not their fault bu More

by Anis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Gonzalez
June 15, 2021

I had a great experience, Homer was very professional and addressed all of my concerns. I also got my vehicle back in a timely manner. Homer made sure to keep me updated while I waited. More

by leanne_jsph
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
June 14, 2021

Wonderful experience! Great service from Jacqueline. She made the whole process easy and quick. She was very helpful and friendly. I recommend her to anyone. More

by G Roy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chait
June 08, 2021

Although we leased our vehicle from another dealership, we brought our GLC 300 to Silver Star Motors for a recall notice on Saturday, June 5, 2021. We were fortunate that Vlad worked that Saturday. He More

by BoY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vladyslav Osadchyi
June 03, 2021

My Service Advisor, Cindy Casas, is amazing. She is always friendly, helpful and has always kept me updated on the status of my car. She understands what it means to be a true customer care professiona More

by Brian K - NYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Chen
May 31, 2021

Excellent experience !!! was so helpful in servicing my sprinters when I visit. Went above and beyond to take care of any problems. Very caring professional More

by MIKEMOPRO2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
May 29, 2021

I originally came in with my brother to look around for a potential purchase. Jackie has assisted me in the past with a previous car and that was a smooth sailing. As we all know with making a big purchase i More

by Marvin L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob DiMaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Chait
May 13, 2021

they installed a cruise control that does not work and asked to wait for a code for confirmation. 1 day waited at the service for 6 hours, the second day waited a whole day for a call from them and also c More

by Ismayil
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannette Lawton, Carol Morin, Vladyslav Osadchyi
May 03, 2021

Excellent experience Jacqueline was so helpful in my search for a new car lease. Thanks for making my experience so pleasant and comfortable. Thumbs up More

by Clayoub1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chait
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