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Silver Star Motors
Long Island City, NY
788 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 788 reviews
September 11, 2020
Carol the Service advisor is awesome! She is very helpful and does everything she can to make your experience smooth. She easily accomodates you even when the schedule is very busy. and does everything she can to make your experience smooth. She easily accomodates you even when the schedule is very busy. More
by joa32
Employees Worked With
Carol Morin
Helpful September 11, 2020
Jacqueline Chait is a professional sales person at Silverstar Mercedes with lots of patience. She got me the best price for my trade in and got me into the 2020 GLE 450 I love. She put a lot of effo Silverstar Mercedes with lots of patience. She got me the best price for my trade in and got me into the 2020 GLE 450 I love. She put a lot of effort into getting me into the GLE I wanted and we both wanted to make sure I loved it. Thank you Jacqueline!!! More
by cvierarn1
Employees Worked With
Jacqueline Chait
September 09, 2020
My service advisor Carol made my first service appointment a pleasant and relaxed experience. Her knowledge and great personality were very evident. Great environment and staff appointment a pleasant and relaxed experience. Her knowledge and great personality were very evident. Great environment and staff More
by dmillette
Employees Worked With
Carol Morin
September 04, 2020
Carol always goes beyond the expected in order to satisfy her customer. Communicates well throughout the service visit. Pleasant to deal with and a credit to the organization. her customer. Communicates well throughout the service visit. Pleasant to deal with and a credit to the organization. More
by Michael
Employees Worked With
Carol Morin
September 04, 2020
My advisor was Carlos and his service was excellent. The overall service from when I got there to when I left was really exceptional. Really great overall service from when I got there to when I left was really exceptional. Really great More
by bramsaran2
Employees Worked With
September 03, 2020
business rep is very customer friendly. Very attentive to needs of client. Re informed all process that was being given to my vehicle. Great communication skills. Would definitely refer a friend. needs of client. Re informed all process that was being given to my vehicle. Great communication skills. Would definitely refer a friend. More
by Ness
Employees Worked With
Carol Morin
September 02, 2020
Truly an exceptional service experience. Had the pleasure to have Cindy Casas as my service advisor, she was friendly and answered all my questions making process very smooth. to have Cindy Casas as my service advisor, she was friendly and answered all my questions making process very smooth. More
by hav01
Employees Worked With
September 02, 2020
Every time I see Jeannette she makes sure all my service needs are met. It’s always a pleasure working with her and the team at silver star needs are met. It’s always a pleasure working with her and the team at silver star More
by shaikhfaraz
Employees Worked With
Jeannette Lawton
September 02, 2020
Jeannette is amazing she’s really helpful and met all my service needs Iam looking forward to my next service visit at Silver star Motors. If you ever need help ask for her service needs Iam looking forward to my next service visit at Silver star Motors. If you ever need help ask for her More
by kokinnewyork
Employees Worked With
Jeannette Lawton
September 01, 2020
Jeannette was great. Gave me a good discount was very informative and patient with all my questions. Worked quick and efficient. Really glad that I got to meet her today. informative and patient with all my questions. Worked quick and efficient. Really glad that I got to meet her today. More
by Xiara731
Employees Worked With
Jeannette Lawton
