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Silver Star Motors

Long Island City, NY

4.7
835 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 835 reviews

July 03, 2020

Great service visit This was my first service call at this dealership after purchasing the vehicle. Cindy was very friendly, courteous, and efficient in taking my car in More

by Bill LIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2020

Rasel Nahar was our service person and he was great ! Very professional and courteous He assisted with scheduling our loaner and let us know as soon as our car was ready More

by Rociocastellar
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
July 01, 2020

My service was great i have everything done fast and easy Rasel has taken cared all of my service very nicely I always have my service done here More

by Arifa marcus
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
July 01, 2020

Great work on my vehicle. A little pricey but you pay for quality. My representative, Rasel Nahar, was great at keeping me informed and communicating. Front desk was also extremely pleasant. I'll be back More

by James
Recommend Dealer
Yes
Employees Worked With
rasel nahar
June 30, 2020

Trying to play games on selling cars. Very unprofessional, rude, and not willing to do business (God knows why). Will not deal with this guy for any transaction. Also, this dealership does not More

by Jerry Hussain
Recommend Dealer
No
Employees Worked With
Mo Elsheemy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Hussain
June 25, 2020

Cindy Casas is my adviser at Silver Star Mercedes, I have found her to be capable , and competent. I give her 100% rating Mary E Smith More

by Elizabeth10277@msn.com
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

Cindy was absolutely great. She literally kept me informed and was very detailed of every step being taken while being serviced! Definitely my go-to at SilverStar! More

by Patryk
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

Cindy Casas is our service rep..She very professional and goes out of her way to help as out..I want to thank her..My car had a flat and the car had to be towed to Silver Star..I was nervous..But she made su More

by Rojasfamily6
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

Rasel is a great service advisor. I have worked with him in the past and he is spot on. I had a quick issue and he was able to fix it before I even got my loaner card. Thanks Rasel! More

by nojimu
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
June 24, 2020

I had a problem with my 2017 Mercedes-Benz E 300 4 matic. I did not have an appointment! No problem. Russell was assigned to me and my car and help me solve some warranty issues. Thank you Russell you are g More

by vze4gvn5
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
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