Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great service visit This was my first service call at this dealership after purchasing the vehicle. Cindy was very friendly, courteous, and efficient in taking my car in This was my first service call at this dealership after purchasing the vehicle. Cindy was very friendly, courteous, and efficient in taking my car in and understanding my goals for the service. She worked with me in a very collaborative manner when the service tech found an additional suggested repair. I had expected this and was not inclined to do the additional repair, but Cindy made it worth my while. More
Rasel Nahar was our service person and he was great ! Very professional and courteous He assisted with scheduling our loaner and let us know as soon as our car was ready Very professional and courteous He assisted with scheduling our loaner and let us know as soon as our car was ready More
My service was great i have everything done fast and easy Rasel has taken cared all of my service very nicely I always have my service done here Rasel has taken cared all of my service very nicely I always have my service done here More
Great work on my vehicle. A little pricey but you pay for quality. My representative, Rasel Nahar, was great at keeping me informed and communicating. Front desk was also extremely pleasant. I'll be back for quality. My representative, Rasel Nahar, was great at keeping me informed and communicating. Front desk was also extremely pleasant. I'll be back. More
Trying to play games on selling cars. Very unprofessional, rude, and not willing to do business (God knows why). Will not deal with this guy for any transaction. Also, this dealership does not unprofessional, rude, and not willing to do business (God knows why). Will not deal with this guy for any transaction. Also, this dealership does not know how to sell a car without all those hidden charges. Ignore at all costs. More
Cindy Casas is my adviser at Silver Star Mercedes, I have found her to be capable , and competent. I give her 100% rating Mary E Smith found her to be capable , and competent. I give her 100% rating Mary E Smith More
Cindy was absolutely great. She literally kept me informed and was very detailed of every step being taken while being serviced! Definitely my go-to at SilverStar! informed and was very detailed of every step being taken while being serviced! Definitely my go-to at SilverStar! More
Cindy Casas is our service rep..She very professional and goes out of her way to help as out..I want to thank her..My car had a flat and the car had to be towed to Silver Star..I was nervous..But she made su goes out of her way to help as out..I want to thank her..My car had a flat and the car had to be towed to Silver Star..I was nervous..But she made sure she would take care of everything.. More
Rasel is a great service advisor. I have worked with him in the past and he is spot on. I had a quick issue and he was able to fix it before I even got my loaner card. Thanks Rasel! in the past and he is spot on. I had a quick issue and he was able to fix it before I even got my loaner card. Thanks Rasel! More
I had a problem with my 2017 Mercedes-Benz E 300 4 matic. I did not have an appointment! No problem. Russell was assigned to me and my car and help me solve some warranty issues. Thank you Russell you are g I did not have an appointment! No problem. Russell was assigned to me and my car and help me solve some warranty issues. Thank you Russell you are great and I shall see you again. And I promise, promise to use you again. More



