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Silver Star Motors - Service Center

Long Island City, NY

4.5
254 Reviews
Call Service Center (855) 226-9701

254 Reviews of Silver Star Motors - Service Center

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February 16, 2024

The best in New York city I want to buy one car now the President day More

by Victor_bejan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Silver Star Motors responded

Victor, thank you for the review! We appreciate the kind feedback and hope to see you again at Silver Star Motors!

Helpful
February 13, 2024

Very good and friendly people , Apostel very good adviser , my car maintenance was very good More

by wkowal1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostel
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Feb 14, 2024 -

Silver Star Motors responded

Thank you for the review! We hope to see you again at Silver Star Motors!

Helpful
February 08, 2024

Excellent Service! ! A++ They performed all the work and on time. Thank you for everything!! More

by rlgtc555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol
Report | Print
Feb 09, 2024 -

Silver Star Motors responded

We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- The Silver Star Motors Team

Helpful
February 04, 2024

Went to pickup my car after giving it out for service and notice that I did not receive my complimentary car wash. I question the attendant about not receiving the car was and he lied that it was washed. He More

by Powellat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faith Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Silver Star Motors responded

I'm sorry to hear your recent experience fell short of expectations. We strive for top-notch service and it's clear we've missed the mark, especially regarding the complimentary car wash. Your feedback is valuable as it helps us improve our processes, and if you'd like to share anything additional concerns with me, I invite you to reach out any time. - Christopher Ambrico - Service Director - (718) 361-2332 x 6168

Helpful
February 03, 2024

My Service advisor was very helpful and knowledgeable about my car needs and responded swiftly to satisfy the needs More

by babsseck386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostle
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Feb 05, 2024 -

Silver Star Motors responded

We're glad to know our service advisor at Silver Star Motors was able to assist you effectively and promptly. Thank you for your positive feedback!

Helpful
January 23, 2024

Faith was great ! Very professional, honest and friendly. Great customer service. it was done even faster than promised. More

by freerob7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Silver Star Motors responded

We're so glad to know that you had a great experience with Faith at Silver Star Motors! It's wonderful to see such positive feedback about our team. Thanks for choosing us — we hope to serve you again in the future!

Helpful
January 05, 2024

Faith was great ! Explained everything clearly. Service was great in and out the same day. More

by FrankBoileroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Silver Star Motors responded

We're glad you enjoyed working with Faith and our team, Frank! We appreciate your business and hope to see you again for another efficient service at Silver Star Motors. Safe travels!

Helpful
December 28, 2023

Thank you Cindy, and to the rest of the crew, I give them 5 stars for a job well done. It's more than a "Silver Star." Motors. More

by olivernuyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladyslav Osadchyi
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Dec 29, 2023 -

Silver Star Motors responded

We're delighted to know that Cindy and the rest of our team at Silver Star Motors provided you with a 5-star experience! Your kind words are much appreciated. Safe travels in your new vehicle!

Helpful
December 07, 2023

Thanks a lot service on my GLA 250 was done really excellent and on time I enjoy every minute I spent in dealership the team was very friendly my car after service was like new really appreciate your More

by vitaly.belov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beatriz, Vladyslav Osadchyi
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Dec 08, 2023 -

Silver Star Motors responded

Vitaly, we're delighted to know you had an excellent experience with our team at Silver Star Motors! We always aim for top-notch service and it's great that your vehicle feels like new after the visit. Thanks for sharing your feedback!

Helpful
December 06, 2023

The service was excelent, it takes a week, but the car is like a new, all the issue was fixed More

by milci54@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Donoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Silver Star Motors responded

Thank you for the great review! We are happy to have earned your business and we hope to see you again at Silver Star Motors. Drive safely!

Helpful
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