Simi Valley Toyota

Customer service was fabulous! I received everything I was looking for in a truck, and then some. Servando immediately greeted me with a warm smile and a hearty handshake. He made me feel very comfortab was looking for in a truck, and then some. Servando immediately greeted me with a warm smile and a hearty handshake. He made me feel very comfortable and secure, which played a big part in my decision factor to buy from DCH. He is kind, courteous, knowledgeable and did not make me feel an ounce of pressure into buying. He answered all of my questions and was easy to get a hold of f I had additional questions. He worked hard to reserve and get my truck to me in a very timely fashion and I appreciate the effort he made for me. :) The whole process including going over the manuals, the signing of documents, and such forth, was fast, painless, and easy...and was explained to me thoroughly. I am satisfied with the overall price of everything. I had a wonderful experience at DCH. It was a great pleasure to work with Servando, and I look forward to working with him again in the near future. :) Thanks a bunch! More

Jeff and his team showed tremendous proffessional approch and made the buying process very easy. They were well informed, great to deal with, not pushy and extremely honest and upfront in all the dealings. I and made the buying process very easy. They were well informed, great to deal with, not pushy and extremely honest and upfront in all the dealings. I would recommend Jeff and DCH to anyone who wants a great price, knowledgable service and a good buying experience. More

FIRST OF ALL,THIS REVIEW WOULD HAVE BEEN DONE YESTERDAY BUT MY COMPUTER WAS NOT WORKING.THE INTERNET WAS DOWN THE CAR I BOUGHT FROM DCH SIMI VALLEY WAS A 4RUNNER SPORT EDITION WITH 4 WHEEL DRIVE MY EXPE BUT MY COMPUTER WAS NOT WORKING.THE INTERNET WAS DOWN THE CAR I BOUGHT FROM DCH SIMI VALLEY WAS A 4RUNNER SPORT EDITION WITH 4 WHEEL DRIVE MY EXPERIENCE WITH JASON WAS POSITIVE. I BOUGHT THE CAR YESTERDAY BUT HAD TO GO BACK TODAY AS THERE WAS DAMAGE TO THE CHROME GRILL.JASSON STATED HE WOULD WRITE A WORK ORDER SO THE REPAIR COULD BE DONE.I APPRECIATED HOW HE LOOKED AT THE SITUATION AND FOUND A FAIR SOLUTION. JASON WAS THE FIRST SALES PERSON I MET AT THE DEALERSHIP AND ALWAYS TREATED ME WELL. JASON WOULD ACKNOWLEDGE WHEN HE DID NOT HAVE AN ANSWER RATHER THAN TRY AND FAKE AN ANSWER. I RESPECT WHEN SOMEONE WILL ADMIT WHEN THEY DO NOT KNOW SOMETHING.ALSO HOW HE HANDLED THE PROBLEM WITH THE CHROME GRILL WAS VERY POSITIVE. HE NEVER PUT PRESSURE ON ME TO BUY A CAR AND JUST SPOKE OPENLY ABOUT THE COST OF THE CAR. DANNY SCOTT WAS ANOTHER INTERESTING BUT POSITIVE EXPERIENCE.HE TRIED VERY HARD TO BE OPEN REGARDING THE COSTS OF THE TWO DIFFERENT CARS I WAS INTERESTED IN AND ACTUALLY WENT OUT OF HIS WAY TO GET A CAR FROM ANOTHER DEALER FOR ME.THE DEAL ALMOST DID NOT HAPPEN AS I COULD NOT FIND MY TITLE FOR THE CASH FOR CLUNKERS PROGRAM.DANNY WAS FAIR AND GAVE ME TIME TO FIND THE TITLE WHICH I EVENTUALLY DID.HE ALSO WAS A STRAIGHT SHOOTER WHICH I APPRECIATED FROM THE START. ALSO DEALT WITH GUS,IN SALES, WHO WAS PROFESSIONAL IN ADDITION,THE FINANCE OFFICER I DEALT WITH WAS ALSO FAIR AND PLEASANT DURING THE TRANSACTION. More

my dealer visit was great. sarvando was a great help he was very courteous and very nice. he helped us in every way possible he found exactly the car we wanted and gave us a great price. overall the visit was very courteous and very nice. he helped us in every way possible he found exactly the car we wanted and gave us a great price. overall the visit to dch toyota of simi valley was great and i would recomend it to people that are looking for a fun car to drive. More

Savono was fantastic from the first time I reached him on the phone. I was searching for a Prius, and having a lot of difficulty finding one, as cash for clunkers is in its 3rd week (8/16/09). This dealers the phone. I was searching for a Prius, and having a lot of difficulty finding one, as cash for clunkers is in its 3rd week (8/16/09). This dealership had just received my basic Prius III the night before. I was very happy with their assurance that they charged msrp - no extra even though the car was in such demand, and no haggling -- I was tired of that after a week and a half of haggling with other dealerships. I left the dealership I had just driven 45 minutes to get to just to discover they had sold the car that the salesman had talked me into considering (more extras, marked up and little wiggle room. I met with Savano right away and since I had pretty much decided, I wanted that prius, even though it wasn't my first color choice. Savono walked me through the process and made it easy and painless. Simi Valley gave me a good price, good financing and a great car. Overall, excellent service. More

Brian Lamb sold me a Toyota Camry XLE on August 14th. He was very pleasant, helpful, courteous, knowledgeable and honest. He answered all my questions, with patience, to my entire satisfaction. Because of was very pleasant, helpful, courteous, knowledgeable and honest. He answered all my questions, with patience, to my entire satisfaction. Because of the above, I will highly recommend this dealership to anyone that is thinking of buying a Toyota. Congratulations for this excellent employee!!! Best regards. Maria Pilar Lamping More

We were very satisfied with everyone that we delt with in buying our new Toyota. We were introduced to the General Manager, Sales Manager,Parts Manager and Service Manager. Everyone was very friendly and h buying our new Toyota. We were introduced to the General Manager, Sales Manager,Parts Manager and Service Manager. Everyone was very friendly and helpful. We would definity recommend DCH Toyota Simi Valley to anyone. More

Bought a new Sienna CE from this dealership after struggling to find a fair-minded dealer with a fair price. Spent more than a week doing research on the car, calling/visiting different dealers to lo struggling to find a fair-minded dealer with a fair price. Spent more than a week doing research on the car, calling/visiting different dealers to locate the car, and finding a salesperson who took the time to communicate. It was extremely difficult to find a reasonable dealer at this time, for the KLUNKER program turned the car market in to a SELLER's MARKET. I called Simi Valley dealership knowing it might be my last stop before deciding on a different make/model or settling for a BLACK color Sienna. Thom was straight forward from the beginning and didn't want to push for something he wanted. He listened well, and understood what the buyer wanted perfectly. CANNOT SAY I got the best price in town, but I was pleased with the final numbers and the overall service. It was a fair deal for both the BUYER and the DEALER. More

Thank you Vidal Casares for being honest you are GREAT!!!!! parents love their new Corolla..It was a very pleasant experience!! This is car number 2 we have a 2009 Corolla we bought from you 6 month GREAT!!!!! parents love their new Corolla..It was a very pleasant experience!! This is car number 2 we have a 2009 Corolla we bought from you 6 months ago and now this one 2010..we will always be loyal customers...Thanks again More

Jeff Johnson did an excellent job finding me the car I wanted and having it prepped and ready to go on short notice. I was buying a new Corolla under the cash for clunkers program. Everything on the deal wanted and having it prepped and ready to go on short notice. I was buying a new Corolla under the cash for clunkers program. Everything on the dealership end went smoothly. This was a stressful week for me as my oldest daughter was getting married. Jeff really went out of his way to make my purchase easy. He even helped the detail crew wash the car. More