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Skyline Ford

Salem, OR

4.5
3,561 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,561 reviews

August 25, 2022

Had an issue with pricing off additional equipment. Chad, Francisco, John made it right, everything is fine. More

by clape_928
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 25, 2022

It is very frustrating that diagnosis fee to determine the repair does not apply to the repair cost. More

by jascheide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Thank you for this great feedback and thank you for choosing Skyline Ford.

August 24, 2022

I've only gone for oil changes, but both my experiences have been good ones. On time, competitive prices around town, and I know they know their way around a Ford vehicle. More

by megera19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

We do our darnedest to stay competitive and efficient. Thank you for choosing Skyline Ford!

August 20, 2022

Nice staff in the bodywork area. They said the work could be done in two days Delivered as promised More

by r.buswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene
Aug 20, 2022 -

r.buswell responded

No changes

August 20, 2022

Good people but $170. 00 an hour is a lot. I paid $1500.00 to stop a oil leak but it still is leaking. I am at my ranch in eastern oregon now. I left word for John (SM) for More

by rcwalaska
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for your feedback and we look forward to seeing you again so we can get this issue sorted out and completed.

August 20, 2022

Wonderful experience from beginning to end. Kelley went out of his way to make us happy, a really great guy. We wouldn't even consider buying from a different dealership for our next car. More

by SHAUN21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford! Enjoy your new car!

August 20, 2022

Caring service technician. Professional work. Service performed explained in clearly understood terms. Friendly staff. Work done in a timely period. More

by Meldwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 19, 2022

Don F. And Jeff w. we’re the best team combo I could ask for! Thank you very much to Don and Jeff in helping us make this deal happen! More

by gonzalez.leslie22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Enjoy your new car! Thank you for choosing Skyline Ford!

August 19, 2022

I have worked with Don Frederickson at Skyline for about 20 years, and he has always treated me fairly and with the utmost respect. I have nothing but good things to say about Don and Skyline. Thanks for ye More

by Jared S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for the years as an excellent customer! Thank you for choosing Skyline Ford!

August 19, 2022

Service has always been prompt. Friendly staff to greet you on arrival and departure. Repairs have been accomplished in the time advised. More

by MALEX0153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 25, 2022 -

Skyline Ford responded

Thank you for the great review! Thank you for choosing Skyline Ford!

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