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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews
Call Service Center (503) 581-2411

1,260 Reviews of Skyline Ford - Service Center

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August 17, 2024

Seem to have fixed the alignment issue with my new truck. Steering wheel is straight now. More

by jimanddebvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

Took care of the recall notices as requested Pleasant to interact with. Also very convenient they picked up and returned my vehicle More

by BRUCE.BULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

He was very professional and very knowledgeable and explained things very well . Experience was very satisfying More

by sandyhilzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 15, 2024

Very courteous, helped determine problem quickly and getting back to me. Very, very helpful. Awesome More

by christianwilliamson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2024

I was impressed that the mobile service came to us & completed recall repairs right in our driveway- and in less than half an hour. They communicated well & arrived as scheduled. More

by TEXTUREHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford Mobile Service!

August 14, 2024

Skyline is great at keeping me informed about what my vehicle needs and when it should be done. More

by L.GOULDSMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 14, 2024

The remote service was amazing. I had issues with warranty work in the past, but the remote service makes me want to give Skyline another try. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We are happy to assist you right in your own driveway!

August 14, 2024

Recall scheduled by dealer at home service. Tech was courteous and helpful. Took less than half hour to complete. More

by aowalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford Mobile Service!

August 09, 2024

Mobile oil changes are a great service, huge time savers and economical. Our technician was prompt and efficient. More

by PAT-DIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford Mobile Service!

August 08, 2024

Gavin was not personable. I left 2 messages for him that were not returned, due to the report card I received. Gavin never expressed anything to me. More

by jpskko5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Skyline Ford responded

Thank you for your feedback regarding your visit. We take communication seriously and we are sorry you didn't receive the 5-star communication we know you expect. We will dial it in and make sure your next visit is worthy of all 5-stars.

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