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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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November 03, 2023

Very professional and confident staff. I was kept informed about my recall and it was done in a timely fashion. I would highly recommend Skyline Ford. More

by MANDOCLYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Nov 04, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 01, 2023

Art in service was very professional and keep us up to date on the extensive repairs that needed to be done on my explorer. More

by VICKIKOBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Skyline Ford responded

Vickie, Thanks for sharing about your experience with Skyline Ford. Arturo and our team appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 01, 2023

Friendly and quick service. Nice to make an appointment and have the service begin on time and completed so quickly. More

by grbaucom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Skyline Ford responded

We are very happy to hear Gavin, Jenny and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 31, 2023

My overall experience has been solid service. Tried to look at used vehicles there once and didn't get much help. More

by clarkknd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Nov 01, 2023 -

Skyline Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Skyline Ford, we look forward to having you as a valued customer for many years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 30, 2023

Rich was very helpful and very easy to work with. Fast and friendly service. Great work More

by courtney.tagwerker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Oct 30, 2023 -

Skyline Ford responded

Thank you so much for your excellent review, Courtney! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Skyline Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 30, 2023

Took care of all of my needs in a timely manner. Very kind and caring. More

by Cecilia H. Bochsler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Oct 31, 2023 -

Skyline Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Skyline Ford. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 27, 2023

Work done very timely and I was apprised of items that will need attention in the near future More

by RHCHENOWETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Skyline Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Skyline Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 27, 2023

Very helpful, the entire experience was comfortable, your staff seemed to enjoy what they were doing, and they were very helpful. More

by Kathipeterson0
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Oct 30, 2023 -

Skyline Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kathi, please let us know. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 27, 2023

Great service, good communication, good coffee, great atmosphere, good prices, good parts, always knowable about my vehicle. More

by spareparts50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Skyline Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Skyline Ford, we look forward to having you as a valued customer for many years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 25, 2023

I used to hate coming into this dealership so much that I took my business to another dealership. The previous service manager was a xxxxing xxxxxxx and made up some xxxxxxxx so I wouldn’t get a warranty iss More

by Pete Sigrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Skyline Ford responded

Thanks for sharing about your experience with Skyline Ford. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

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