Skyline Ford - Service Center

Sometimes car dealerships seem kind of stuffy, but Skyline does a good job at just being human Skyline does a good job at just being human More

Each time I bring my car in for service I need to to be sure my headlights are reset and I need to adjust the drivers seat. That’s ok. However my steering wheel had to be reset this time along with the he sure my headlights are reset and I need to adjust the drivers seat. That’s ok. However my steering wheel had to be reset this time along with the headlights and seat. Techs need courtesy training. More

My Service advisor kept me up-to-date so I knew at all times where my vehicle was at in the process. The technician did a great job in both the care to cause as little as intrusion as possible and left no times where my vehicle was at in the process. The technician did a great job in both the care to cause as little as intrusion as possible and left no oil or grease marks anywhere on the paint or interior. I was a 100% satisfied with the work done. More

I have always received excellent service with everyone I've encountered at Skyline Ford which is why I trust them to take care of all of my needs when it comes to either of my Vehicles. I've encountered at Skyline Ford which is why I trust them to take care of all of my needs when it comes to either of my Vehicles. More

I love my new pickup. Sales person was fantastic. Prompt, very kind . Where I make an appointment time they do it then. The people in the parts department are good at thei Sales person was fantastic. Prompt, very kind . Where I make an appointment time they do it then. The people in the parts department are good at their job. I would give a five star rating to everyone I dealt with. You can count on me as a customer. Thank you. Joe More

It's been frustrating trying to get body work done on my truck and I've been trying to get this recall done in my Roush for over a year now. Hopefully my next appt in December 1st (two months from now) wil truck and I've been trying to get this recall done in my Roush for over a year now. Hopefully my next appt in December 1st (two months from now) will finally resolve the recall. I realize it's not all the dealerships fault. It's just frustrating. Especially since I've been a Ford buyer my whole life. More

Their employee on the phone quoted me a timeline and a price and when I got down there, the staff in the service center were not only rude, but condescending and it cost me five times more than I was quot price and when I got down there, the staff in the service center were not only rude, but condescending and it cost me five times more than I was quoted and I was also told there was no way that it would be done the same day as I was promised, and then lo and behold was told that they called in favors and got it done the same day, which was the other most important because of time sensitive issues median to get to and from the Children’s Hospital in Portland and a particular appointment that was possibly life changing if we had missed, so not that I’m not grateful that they got me my car and did their job but it’s been a long time that I was made to feel bad about expecting to be treated kindly and I feel like going above and beyond should be a companies norm. I don’t know when that was not the case. But this is a perfect example of standards being at a low end thinking that enough More

Very dependable and very friendly dealer. No problem gettin service scheduled. Would recommend Skyline ford for service. No problem gettin service scheduled. Would recommend Skyline ford for service. More

Mel, was excellent she is very thorough and is a very important part of Skyline Ford Service Department. We Love coming to the Dealership because they have such valuable employees! Vince is wonderful! important part of Skyline Ford Service Department. We Love coming to the Dealership because they have such valuable employees! Vince is wonderful! More

My Toyota Camry sustained left side damage. I got several body shop estimates. Skyline was the lowest bid. My car was completed before the promised date. There was no way to see that the car ha I got several body shop estimates. Skyline was the lowest bid. My car was completed before the promised date. There was no way to see that the car had ever been damaged. If I’m ever in need of an auto body shop in the future I’ll choose Skyline. More