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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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April 19, 2023

Excellent communication excellent work. Even more excellent service writer. It just doesn’t get any better More

by genehunter21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
May 19, 2023 -

Skyline Ford responded

We couldn't agree more! Thank you for choosing Skyline Ford!

April 18, 2023

Great service and help from Mel. Look forward to seeing her again next time we need help with our rig. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

April 17, 2023

For changing my oil, the service department did fine. When having a recall work done, not so much. My door lock worked when I first went there, it was broke when they were done. No one would take respon More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
May 10, 2023 -

Skyline Ford responded

Thank you for this review and feedback. We apologize for any inconvenience you may have experienced and we take your feedback seriously, as it helps us identify areas for improvement and strive for better customer satisfaction at Skyline Ford.

April 16, 2023

I love it that you can take the cart out on your scheduled appointment time and they will start on it right away. Not all dealerships do that. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 16, 2023

Fast friendly service. I had scheduled at another ford dealership by accident, they waited for me and I didn’t have to reschedule. More

by mgstarr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

We're thrilled we could get you in and serviced too! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 15, 2023

Awesome service team had all my needs taken care of thanks guys for taking care of all my vehicles needs More

by stevengregory652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Clevenger, Rich Ramsey, Sterling Wallace
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 15, 2023

What I brought my car in for, is now fixed and have no issues at all. More

by Joann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

We're glad we could get you patched up and back on the road! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 14, 2023

My appointment was made with Ford on line and not directly with the dealer. However they made every effort to accommodate me, and had me taken care of in little time. Everyone I have had contact with More

by JOHNFO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
Apr 17, 2023 -

Skyline Ford responded

Thank you for this great review! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 14, 2023

Mel took great care of our new explorer st service and Kim and Brian in the body shop are awesome at getting all the new goodies put on. Thank you for looking after us and I look forward to many future in More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian,Kim. In the Bodyshop , Chad Clevenger
Apr 17, 2023 -

Skyline Ford responded

We look forward to serving you in the future! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 12, 2023

Was excellent, Mel was amazing, little disappointed that they had to order parts for my car but understandable. More

by CMTMM11@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mel
Apr 13, 2023 -

Skyline Ford responded

We will have parts ready to go on your next visit! Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

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