Sloane Toyota of Philadelphia

I walked into the showroom not sure of the kind of vehicle I wanted. The salesman made me feel comfortable and he helped educated me about the cars I was considering. His service was second to none. vehicle I wanted. The salesman made me feel comfortable and he helped educated me about the cars I was considering. His service was second to none. I learned a great deal about the cars. It was a great buying experience. The expertise of Mr. Barsky made this a very pleasant expericence. He was curteous, knowledgeable, kind and helpful. I even admired the cleanliness of the showroom and facilities! More

Very professional. Ray described the work that was needed and the pricing was consistent with his explanation. Specifically, the lube, oil and filter was priced competitively and they check my air fi needed and the pricing was consistent with his explanation. Specifically, the lube, oil and filter was priced competitively and they check my air filter, fluids and other general maintenance items. More

Was interested in purchasing a used 2008 Toyota 4Runner that I saw advertised on Cars.com. I called at 9:00 AM to see if the car was still available. Salesman said, "Yes, come on over and you can test driv that I saw advertised on Cars.com. I called at 9:00 AM to see if the car was still available. Salesman said, "Yes, come on over and you can test drive". I drove an hour to the dealership that is located on Cottman Ave., test drove the car and was ready to make the deal. Sam, the used car manager came out and said, "Sorry, you can't buy the car. So and so from Pittsburgh was promised the car last night." I was ready to buy the car. Needless to say, a devoted Toyota customer, about to purchase his 6th Toyota left the dealership pretty frustrated. If you are reading this review, make sure you call and get all the facts before visiting this dealership. They are pretty unorganized. Also, I learned today that the Car fax report can be replaced by the dealer if they "re-certify" the vehicle. What I read in the report said the dealer owned the car since putting it into service in December 2008. That was a lie. The car was received as a trade-in for a RAV4. If you think you are getting the true history of the vehicle, think again. The dealer is allowed to "replace" the report for Toyota certified vehicles. The salesman played pretty dumb when I confronted him about the carfax report. I hope you have a better experience than I did. More

My Review of Sloane Champion Toyota : I've used this My Review of Sloane Champion Toyota : I've used this service center for my new car bought in 2004. What I can say is that in the beginning they charg My Review of Sloane Champion Toyota : I've used this service center for my new car bought in 2004. What I can say is that in the beginning they charge you very low prices for services but if you keep coming regularly they will increase the prices and also try push unneeded services. They are only good for the first 1 or 2 years of service for your new car. Beyond that they get very expensive. Also they charge you for things they don't do. Things like alignment and tire rotation. Make sure you mark your tires to verify. Alignment is something you will have to check on a flat road. They push things not included in the manufactures's service guide. The new facility has no view of the garages where you car gets repaired. You have no idea what they did or didn't do. Yes they are friendly but they are expensive in the long run. They do the work good. Never had problems there. Just some work was never done and I was charged for it. Also waits can be quite long. Recently waited 3 hours in there. Find yourself a good indepedent mechanic and watch your car being repaired if possible. More

I've used this service center for my new car bought in 2004. What I can say is that in the beginning they charge you very low prices for services but if you keep coming regularly they will increase the pr 2004. What I can say is that in the beginning they charge you very low prices for services but if you keep coming regularly they will increase the prices and also try push unneeded services. They are only good for the first 1 or 2 years of service for your new car. Beyond that they get very expensive. Also they charge you for things they don't do. Things like alignment and tire rotation. Make sure you mark your tires to verify. Alignment is something you will have to check on a flat road. They push things not included in the manufactures's service guide. The new facility has no view of the garages where you car gets repaired. You have no idea what they did or didn't do. Yes they are friendly but they are expensive in the long run. They do the work good. Never had problems there. Just some work was never done and I was charged for it. Also waits can be quite long. Recently waited 3 hours in there. Find yourself a good indepedent mechanic and watch your car being repaired if possible. More