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Sloane Toyota of Philadelphia - Service Center

Philadelphia, PA

4.8
81 Reviews

81 Reviews of Sloane Toyota of Philadelphia - Service Center

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April 25, 2023

Their employees and technicians are professional! They call or text with recommendations to fine tune your car!! More

by cspezial1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Channel
Apr 25, 2023 -

Sloane Toyota of Philadelphia responded

We are flattered! Thank you so much for trusting Sloane Toyota of Philadelphia with your vehicle needs!

April 14, 2023

I was completely satisfied with the exceptional service I received at my last visit.They did a great job getting my car repaired, and gave me prompt and professional service. More

by frank.crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Sloane Toyota of Philadelphia responded

Frank, we are thrilled to hear that you had an exceptional experience with Sloane Toyota of Philadelphia! Thank you for sharing your kind words about our prompt and professional service. We are grateful for your business and look forward to assisting you again in the future. Have a great rest of your day!

March 15, 2023

The establishment was cleaned and all the employees were amicable. Ricardo has always been very attentive to my requests. The Sloane family are all well rounded people. They are always willing to help. More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Sloane Toyota of Philadelphia responded

Ricardo and the entire Sloane Toyota of Philadelphia team are happy to see your glowing review, Eva! Thank you for supporting Sloane Toyota of Philadelphia and we will see you next time!

January 25, 2023

Service was great easy to get appt check out was fast and everyone was pleasant they also bring you car right to you More

by dbshamrock48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Sloane Toyota of Philadelphia responded

Thanks for this review! We're happy to hear that the Sloane Toyota of Philadelphia team was nice to work with. We appreciate your business, and we hope you have a nice day.

January 20, 2023

Service reps are courteous. Service appointments are at least 3 weeks to schedule. Receptionist suggest going online instead of speaking with you. Louis V. is great and very hel More

by Corolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis Voisin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Sloane Toyota of Philadelphia responded

Thank you for your feedback. I am sorry to see that you have had difficulty scheduling an appointment and I would be happy to step in to ensure that you get an appointment in a timely manner. Please give me a call and I will be happy to help! Thank you, Ray Hildenbrand - Service Manager - 215-742-9302

January 19, 2023

Joe at Sloane was very helpful and very informative. I enjoyed working with him to get my car serviced. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 19, 2023 -

Sloane Toyota of Philadelphia responded

Karen, it's wonderful to hear that you enjoyed working with Joe! Thank you for leaving Sloane Toyota of Philadelphia a five-star review and sharing your experience. Until next time!

December 04, 2022

the service is great and the employees are very polite they also explain how many hours you have to wait for your car to be done the service great people i will recommend sloane toyota to my family and fr More

by aida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
richard
Dec 05, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for the great review, Aida! We are so glad to hear that you had a successful service experience working with the Sloane Toyota of Philadelphia team. Drive safely, and we hope to see you back again down the road!

November 19, 2022

My service manager was courteous, and took the time to answer all of my questions in a clear concise manner. Followup contacts were made to see if I was satisfied. More

by verbike117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram: service manager
Nov 20, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for sharing your 5-star-worthy experience with our amazing service team here at Sloane Toyota of Philadelphia! Until next time, safe travels!

November 11, 2022

Staff is always pleasant and helpful. They make it easy. Thank you all very much! More

by lastleg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannel
Nov 11, 2022 -

Sloane Toyota of Philadelphia responded

Thanks for the five-star rating of Sloane Toyota of Philadelphia! Our team appreciates your kind words. See you next time!

October 21, 2022

Friendly, professional. Always explain what repairs are needed or recommended. Have been going there for years, both to purchase our cars and to have them serviced. More

by kdsmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Darcy
Oct 21, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Sloane Toyota of Philadelphia team. Drive safely, and we hope to see you back again down the road!

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