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Smart Toyota of Quad Cities
Davenport, IA
76 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 76 reviews
August 07, 2019
On Time Service It seemed to be a busy morning as I arrived early for my appointment. They took me anyway for routine service and were finished within an hour which It seemed to be a busy morning as I arrived early for my appointment. They took me anyway for routine service and were finished within an hour which included a complimentary car wash. I'm on their email list and find their coupons to very valuable for reducing the high costs of service. More
by Hunter, Mole
Employees Worked With
Karl Williams
Helpful July 12, 2019
Smart Toyota rocks! I would definitely recommend doing business with Smart Toyota! Our Sales rep Derek helped us through the entire leasing process and made it very easy I would definitely recommend doing business with Smart Toyota! Our Sales rep Derek helped us through the entire leasing process and made it very easy going! More
by IowaDude
Employees Worked With
Derek Battin
June 29, 2019
Extremely pleased James Gooch was very helpful, very organized and couldn't have asked for better service. Lynette Watts in finance was great and really knew her job! James Gooch was very helpful, very organized and couldn't have asked for better service. Lynette Watts in finance was great and really knew her job! Great experience. Would recommend James to a yo e looking. Love my toyota! More
by Happy Lady
Employees Worked With
Jammes Gooch and Lynette Watts
June 28, 2019
Purchased new 2019 Camry Could not be Happier with my buying experience at Davenport Iowa Smart Toyota; By Far BEST place to buy a car! Shawn G always treats you like you are Could not be Happier with my buying experience at Davenport Iowa Smart Toyota; By Far BEST place to buy a car! Shawn G always treats you like you are the most important customer. Entire staff is GREAT!! More
by Mike
Employees Worked With
Shawn G and Finance Manager
May 26, 2019
Used car purchace Outstanding experience. Discovered vehicle online. Went to dealership to look at more closely. The vehicle essentially sold itself but more importantl Outstanding experience. Discovered vehicle online. Went to dealership to look at more closely. The vehicle essentially sold itself but more importantly was the initial sales experience. A no pressure sales approach. Salesman brought us the car to inspect and drive. No up sales chatter or push to buy today. Simply answered any questions we had. Decided to buy. Purchase process was simply and painless. Very friendly professional staff. Explained process in detail. About an hour or so later, drove home a car. I would recommend Smart Toyota over other dealers I have dealt with. Chris A. More
by Caustin62
Employees Worked With
Justin Holder.. Sales Curtis Evans.. Finance
April 19, 2019
Over all good experience. I have to say this first if you're buying a new car from this place there probably be great. This is my story of buying a 2008 Pontiac G6 great car I have to say this first if you're buying a new car from this place there probably be great. This is my story of buying a 2008 Pontiac G6 great car had a few issues. I catch. I felt like the person who did the exam of the vehicle wrote there report sent it in. Then that person put it up on the website for sale. $5k said it had aluminum rims when really it had Steel rims. alittle false advertisement. In the service department and mechanics lacked when they wrote their service's done to this vehicle saying it had a front end alignment, front set tires. Put on. When in fact the only thing done was a front set of tires. Or the fact the lady in the getting the paper work finals. Trying to sell me a wheel tire mechanical warranty packages. $900-$4000. Then try sell me on the fact there aluminum rims on the vehicle and that would pay for itself. When in fact he vehicle didn't even come with aluminum rims). Then I got stuck with the cost of Theft Protection vin. I didnt even ask for it but had no chose. Because they all ready put it on the vehicle. The sale guy was soppose to full the car up with gas and wash it as a complementary thing. Explain to them i would be back in 2 hrs pick it up the vehicle. Nothing was done. More
by Timd476
Employees Worked With
Justin Holder
March 15, 2019
Damaged vehicle We took our 4Runner in for a 15,000 mile service (tire rotation). Took over an hour and a half. Later noticed skid plate for gas tank had been pushed We took our 4Runner in for a 15,000 mile service (tire rotation). Took over an hour and a half. Later noticed skid plate for gas tank had been pushed up (right where the lift arm contacts frame). They denied any wrongdoing and said a rock must have hit it. BEWARE!!! More
by scotmartin@rocketmail.com
Employees Worked With
Some crook
February 15, 2019
3 x's returning customer Ted Taka always goes above and beyond for my family. I have leased the last 2 vehicles and now a purchase on an SUV. He takes great care of us and Ted Taka always goes above and beyond for my family. I have leased the last 2 vehicles and now a purchase on an SUV. He takes great care of us and highly recommend him as your next salesman. More
by johnson2007
Employees Worked With
Ted Taka
December 31, 2018
Treated like gold I bought a new Tacoma from Hiland. The window rattled from day one. Was in the shop at Hiland over 6 times in the past 13 months. Hiland service ma I bought a new Tacoma from Hiland. The window rattled from day one. Was in the shop at Hiland over 6 times in the past 13 months. Hiland service manager told me that it's just the nature of the Beast. Took my Tacoma into Smart Toyota. It was fixed the first time there. Bob ,Derrick Jeff and the General manager treated me with the utmost respect. Jeff the service manager called me today to check and make sure all was fixed as it should be. More
by Jason Russell
Employees Worked With
Bob , Derrick Jeff , a young service guy and GM.
July 27, 2018
Bad customer service Went in for a trade in and a newer used car with low miles and was proceeded to be berated by Bob Boyer for probably 20 min on why my trade in wasn't Went in for a trade in and a newer used car with low miles and was proceeded to be berated by Bob Boyer for probably 20 min on why my trade in wasn't worth what Hiland would give. Very disappointed with their customer service the sales man was helpful and have no complaints about the salesman. The manager Bob was the rude one. More
by newcar1
Employees Worked With
Bob Boyer
