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Smithtown Kia

St. James, NY

4.9
2,088 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,088 reviews

March 05, 2024

Gerard @Smithtown Kia helped make a nerve racking experience much less stressful. Gerard is professional and knowledgeable and was very patient and friendly with my daughter and I. He explained thin More

by Dee24
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Smithtown Kia responded

Dee, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 05, 2024

Austin Nasworthy was extremely helpful in making my car buying process extremely smooth! He was very patient and helped me get into the right car for my family & I! More

by Johanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Nasworthy
Mar 07, 2024 -

Smithtown Kia responded

Thank you for leaving us this review, Johanna. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 03, 2024

Chad was a very nice salesman personable and helpful. He got us the satisfaction he promised us. He is knowledgeable and we were happy with his service. More

by Jlcast0627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Mar 05, 2024 -

Smithtown Kia responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 02, 2024

I purchased a new Kia sorento and I am very happy with the deal I received and the service was terrific. My salesman chad made it a seamless transition from my old lease into this new car. He was a pleasu More

by cmarcinka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Mar 05, 2024 -

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 01, 2024

Chad was very helpful and went above and beyond to try to get my daughter into a car. More

by Kimbakitten1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Mar 01, 2024 -

Kimbakitten1 responded

I was very happy with the sales agent, Chad. He was very helpful to try to get my daughter into the car that she wanted. I will definitely recommend Smithtown Kia to friends and family.

Mar 04, 2024 -

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Kim! It's great to hear Chad was able to go above and beyond your expectations and provide you and your daughter with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 01, 2024

Chad and the entire team at Smithtown Kia were so helpful with our purchase. Chad was always reachable, patient, informative and a true professional. Whole experience was pleasant. More

by erniecee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Mar 04, 2024 -

Smithtown Kia responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 01, 2024

Chad was really helpful from start to finish! John & Zack helped us tremendously in between when Chad wasn’t around. All in all we felt this deal we were making was the right on & am so happy w More

by osirusb1
Recommend Dealer
Yes
Employees Worked With
John Finance , Chad Echezuria
Mar 05, 2024 -

Smithtown Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 01, 2024

The staff at Smithtown Kia is amazing. They were fast and efficient in getting me into my new car all while being very professional. My salesman Chad is the best! He was knowledgeable to w More

by red121105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bartoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Chad Echezuria
Mar 05, 2024 -

Smithtown Kia responded

Thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 29, 2024

This is my third lease thru Gerard . Gerard is professional and knowledgeable . He is friendly ,patient, organized and explains everything in detail . I will definitely have him assist m More

by dfulton559
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Smithtown Kia responded

I am truly grateful for this awesome review! I am thrilled that Gerard was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 28, 2024

This is my second lease with Gerard . He very patient as I test drove cars. He never rushed me and made the whole process very smooth. I felt like he was honest and knowledgeable. Highly More

by Sportagegirl26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Smithtown Kia responded

I am pleased to hear that Gerard took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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