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Smithtown Kia

St. James, NY

4.9
1,758 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,758 reviews

March 04, 2021

I cant say enough how happy I am with my car! Mike was absolutely incredible and patient with me. I wanted a very specific trim and color and even though the dealership didnt have it on location, they wer More

by Deanna M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Halliday
Mar 04, 2021 -

Smithtown Kia responded

Hello Deanna and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 02, 2021

It was a very good experience there was no pressure to buy. Mr. Rennie was very helpful and informative. I would highly recommend him and your dealership to my family and friends. My son and I will def More

by Olga Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Smithtown Kia responded

Olga, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 02, 2021

Signed my very first lease with Gerard from Smithtown Kia today! I had inquired on the Kia website last week and Gerard reached out to me the next day via phone call. Right on the phone he gave me a quote wi More

by gianna.borrelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jautze
Mar 02, 2021 -

Smithtown Kia responded

Gianna, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 28, 2021

Mike was able to help get me out of a car with negative equity and into a nicer vehicle with ease! The whole buying experience was especially quick and delivery of vehicle occurred same day! Very pleased w More

by Atmostpaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
Mar 02, 2021 -

Smithtown Kia responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 24, 2021

I spent some time visiting several dealers and examining different makes of cars. Rick G. was the salesperson who helped guide me to a Forte. It was just what I was looking for to replace my Nisson Sentra. More

by amos727
Recommend Dealer
Yes
Employees Worked With
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Smithtown Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Rick and our team were helpful during your visit and that you love your new Kia Forte. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 23, 2021

While I didn't end up getting my car at Smithtown because another Kia dealer had the model I was looking for with some added discounts, I would recommend Steve and I hope to deal with him in the future. He i More

by cray0508
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Pollina
Feb 25, 2021 -

Smithtown Kia responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 22, 2021

Alexa was transparent, polite, and did an amazing job throughout the process of leasing a new car. I will be referring anyone that I know who is interested in a KIA to her and to this dealership. More

by gjlayerjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexa Budani
Feb 24, 2021 -

Smithtown Kia responded

We cannot thank you enough for your wonderful review of Smithtown Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 21, 2021

Was looking for a new car as a first time buyer and took a trip to Smithtown Kia to look and test out the new Seltos. Fell in love! Worked with Gerard Rennie and he was so great, helpful and took the time t More

by Gmmannone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jautze
Feb 23, 2021 -

Smithtown Kia responded

We cannot thank you enough for your wonderful review of Smithtown Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 20, 2021

Gerard was an exceptional salesperson that provided total transparency every step of the way during the sales and delivery process. There were no surprises and was assured I was getting a great deal. His kn More

by twindaddy96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 23, 2021 -

Smithtown Kia responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 16, 2021

Alex Fischler was amazing! We leased a 2021 Forte GT for our son, a new driver. He went out of his way to make this a special experience for him. We are very grateful! More

by Melissa N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexa, Alex Fischler
Feb 17, 2021 -

Smithtown Kia responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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