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Smithtown Toyota
Smithtown, NY
1,283 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,283 reviews
May 23, 2026
Excellent service very kindly and helpful. He makes the process easier and stress-free. Thanks He makes the process easier and stress-free. Thanks More
by Romero
Employees Worked With
May 20, 2026
I had a very bad experience at Toyota of Smithtown 5/19/26 financing process was extremely misleading and frustrating. We were quoted one price when we walked in but by the time everything was finishe 5/19/26 financing process was extremely misleading and frustrating. We were quoted one price when we walked in but by the time everything was finished, the numbers had changed dramatically the finance manager, John pressure doesn’t into putting less money down which caused the interest charges in total amount finance to become much higher than expected important details about how much interest would be added to the total cost were not clearly explained. I left feeling deceived and taken advantage of I also contacted Toyota to motor corporation and felt that nothing was done to address the situation. Buyer should review every single number carefully before signing anything and do not let anyone pressure you into changing your financial decisions Richard O’Connor customer 5/19/26. I’d give it a zero if they let me. More
by Richie
Employees Worked With
May 16, 2026
Big thank you to Mike for helping my wife and I get into our new Grand Highlander. He went above and beyond to make the process easy, transparent, and stress-free. We never felt pushed, just genuinely helpe our new Grand Highlander. He went above and beyond to make the process easy, transparent, and stress-free. We never felt pushed, just genuinely helped. Communication was great from start to finish and we’re really happy with the outcome. Appreciate all the work you put in for us, Mike. Highly recommend asking for him if you’re shopping for a car! More
by Bri516
May 16, 2026
I had an outstanding experience working with Louis Bilous at Smithtown Toyota. From the moment I walked in, Louis was super friendly, knowledgeable, and genuinely helpful throughout the entire process. He at Smithtown Toyota. From the moment I walked in, Louis was super friendly, knowledgeable, and genuinely helpful throughout the entire process. He gave great insight without any pressure, answered every question honestly, and made the whole deal feel smooth and stress-free. It’s rare to find a salesperson with that level of integrity and professionalism today. I couldn’t be happier with my new 2026 Toyota Corolla Hatchback, and Louis made the experience enjoyable from start to finish. If you’re looking for someone trustworthy who truly cares about his customers, I highly recommend asking for Louis Bilous at Smithtown Toyot More
by MICHAELGAROFALO
May 14, 2026
It was a pleasure working with Smithtown Toyota. Everyone was so helpful and accommodating. The entire staff was so kind and incredibly informative. Everyone was so helpful and accommodating. The entire staff was so kind and incredibly informative. More
by etterrandall
Employees Worked With
May 12, 2026
We have bought a number of cars from this dealership, and quite frankly, would not buy a car any other place. They give us the best deal possible, and they are friendly, sincere and quite knowledgeable on ev quite frankly, would not buy a car any other place. They give us the best deal possible, and they are friendly, sincere and quite knowledgeable on every question we throw at them. More
by cathyphilosophy
May 10, 2026
The entire dealership was great to work with, but Mike in particular was so helpful, kind and on top of everything. particular was so helpful, kind and on top of everything. More
by nicolegray625
May 03, 2026
What an amazing experience. The Manager Lance partnered me with Louis Bilous after walking in the door. Louis was beyond professional, experienced, knowledgeable and just a comp The Manager Lance partnered me with Louis Bilous after walking in the door. Louis was beyond professional, experienced, knowledgeable and just a complete gentleman. A long time employee for a reason, about 37 years. I couldn’t have had a better experience and I walked out feeling such peace of mind. Oh, and with a gorgeous Toyota Tundra! The best team! More
by Geoffrey.costa
April 25, 2026
Mike was great to deal with, friendly and respectful right out of the gate. Made quick work of getting me into the car I was looking for and secured a sale with no games, no pushy tactics, just genuine right out of the gate. Made quick work of getting me into the car I was looking for and secured a sale with no games, no pushy tactics, just genuine service. Everyone else at Smithtown Toyota was solid, Diego in finance had my paperwork squared away and didn't oversell any add-ons. Happy with the experience. More
by fabrams90
April 25, 2026
Michael is a friendly and genuine person. He made my car buying experience pleasant and stress free. I had just paid off my trade and he worked hard to get the lien release quickly so I could He made my car buying experience pleasant and stress free. I had just paid off my trade and he worked hard to get the lien release quickly so I could get my beautiful new Camry faster! More
by Micar225
