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Smithtown Toyota

Smithtown, NY

4.9
1,343 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,343 reviews

September 19, 2026

Had a wonderful experience Jeff was very pleasant informative made my experience very pleasant rate him excellent More

by donna_zappasodi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, Donna! I'm pleased to hear that you had a great experience at Smithtown Toyota and found Jeff to be pleasant and informative. I appreciate your feedback, and we hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 19, 2026

So my review I have for the dealership is nothing but wonderful. I have purchased many cars from this location from the sales rep to the maintenance crew, etc. they treat you like family they do not lie More

by Melissa C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Smithtown Toyota responded

Thank you so much, Melissa! I’m glad about your positive experiences with Smithtown Toyota and our team, especially with Jeff and Mike. We strive to treat our customers like family and it’s great to know that our efforts made your car-buying journey enjoyable. We appreciate your loyalty and recommendation, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Sep 19, 2026 -

Melissa C responded

Your welcome. Also to add your service manager John was also a big help in the process he worked with me all day to make sure I left with a car. I am very grateful and appreciative to him and the rest of the staff. Thank you guys for all that you do!

September 18, 2026

We has a great far buying experience from Jeff k. We came after they were closed on Sunday and he stayed late to work with us. We came back on Monday and he found the car that was perfect for us. More

by cajustejc54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great car-buying experience with Jeff at Smithtown Toyota. It’s fantastic that he was able to assist you with finding the perfect vehicle while providing transparency and a no-pressure environment. I appreciate your recommendation, and we look forward to welcoming you back for your next purchase! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 18, 2026

I had a great experience with everyone here at smithtown Toyota. Jeff k was great he stayed late 2 nights to make sure that we got the vehicle that was right for us and John in finance got us a great rate t More

by Ludedine29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I’m thrilled you had a great experience at Smithtown Toyota. It's great to know Jeff stayed late to help you find the right vehicle and that John in finance got you a great rate. I appreciate your kind words, and we hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 17, 2026

10/10 service! Jeff was super helpful, very friendly and made the entire process smooth. More

by Jordanynoa2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Smithtown Toyota responded

Thank you for your fantastic review, Jordan! I’m excited to hear that you had a 10/10 experience with Jeff at Smithtown Toyota. Our team strives to make the car-buying process as smooth as possible and is glad that Jeff was able to assist you effectively. I appreciate your feedback, and we look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 16, 2026

This is the 2nd car I’ve ever purchased, with the 1st one being 20 years ago and in my dad’s name since I was only 17. Being so unfamiliar with how things might go I was very stressed and nervous about the p More

by 12mrobbins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle OBraitis
Sep 16, 2026 -

Smithtown Toyota responded

Thank you for sharing your wonderful experience! I’m thrilled to hear that both you and your dad felt comfortable and supported during your car buying journey at Smithtown Toyota. Mike, Kyle, and John truly embody the service-focused approach we strive for. It's great to know that their honesty and kindness made a difference for you. I appreciate your recommendation, and we look forward to welcoming you back to Smithtown Toyota in the future! Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 15, 2026

Great staff, service & sales team never pressured, only wanted to make sure I got best value for trade in & best price ! More

by someskip27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I’m excited to hear that you had a great experience with our staff and sales team at Smithtown Toyota. It's our priority to ensure that you get the best value and price. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 15, 2026

An Outstanding Car-Buying Experience at Toyota Smithtown! I am extremely impressed with the service and professionalism we received from Mr. Andrii and Mr. Diego at Toyota Smithtown. My brothers and I More

by ahmedquyum212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrii Panasiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Smithtown Toyota responded

Thank you so much for your outstanding review, Ahmed! I greatly appreciate your kind words about Andrii and Diego's exceptional service at Toyota Smithtown. I'm happy to hear that you and your brothers found the perfect Toyota Highlander and that the entire car-buying experience was enjoyable. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Enjoy your new Toyota Highlander! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 13, 2026

Smooth process thank to Mike. He took very good care of us in buying my son’s first car!! More

by Carolyn H
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, Carolyn! I’m glad to hear that Mike provided you with a smooth process while helping you buy your son’s first car. We take pride in making customers' experiences exceptional at Smithtown Toyota. We look forward to seeing you again for your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 13, 2026

Very easy process, just a few hours from test driving to purchasing and driving off in a vehicle. More

by james
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, James! I’m thrilled to hear that you had such a smooth experience at Smithtown Toyota, from test driving to driving off in your new vehicle. I appreciate your feedback, and we hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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