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Smithtown Toyota

Smithtown, NY

4.8
1,293 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,293 reviews

June 30, 2026

Had a great experience with everyone here but especially Jeff. He helped me find a car with everything I needed and more 10/10 would recommend More

by pmasotto448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I’m delighted to hear that you had a great experience at Smithtown Toyota, especially with Jeff. It's fantastic to know that he was able to help you find the perfect car that met all your needs. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 27, 2026

Mike was wonderful. He was patient and he listened. He helped me figure out exactly what I wanted. The Rav-4 had to be ordered. He kept me updated on the progress along More

by kklemm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I’m thrilled to hear that Mike provided you with such attentive service while helping you with your Toyota RAV4. At Smithtown Toyota, we pride ourselves on making the car-buying experience enjoyable and informative. I appreciate your recommendation, and we look forward to seeing you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 20, 2026

Met Mike and within one hour I bought a new car. Extremely professional, kind and honest. More

by Boltcontracting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I am thrilled to hear that your experience with Mike at Smithtown Toyota was so positive and that you found your new car in such a timely manner. I appreciate your kind words, and our team looks forward to serving you again in the future. Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 19, 2026

As soon as I went to dealership Michael came up to help me. He was pretty honest and explained me my options very clearly. He was fair with the negotiations we had. I bought the Toyota Camry. It drives rea More

by Faisal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cadesti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, Faisal! I’m thrilled to hear about your positive experience with Michael at Smithtown Toyota. It’s great to know that you found the negotiation process fair and that you are enjoying your new Toyota Camry. I appreciate your recommendation and we look forward to welcoming your friends to the dealership. Thank you for choosing us! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 18, 2026

Thanks Louis M Bilous and John for all your amazing help with the credit and all the opción you guys did excellent 🙏 More

by cjotero2423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Smithtown Toyota responded

Thank you for your kind words! I’m pleased to hear that you had an excellent experience with Louis and John at Smithtown Toyota. Your satisfaction is our priority, and I appreciate your positive feedback. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 09, 2026

Had a very nice experience recently at Smithtown Toyota. Bought a 2026 Camry XLE. Louis, our salesperson, was awesome. Very helpful and pleasant. Mike the sales manager, was also very accommodating. In one More

by Vin5150
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I’m happy to hear about your positive experience at Smithtown Toyota, especially with Louis and Mike. I’m glad they made your purchase of the 2026 Toyota Camry XLE a smooth and enjoyable process. We appreciate your loyalty and recommendation, and we look forward to assisting you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 06, 2026

I walked in a sales person, "sitting down eating a donut" behind the receptionist asked if i needed anything he never asked my name or my phone number or got up to great me as a customer. I live in Smithtown More

by frank
Recommend Dealer
No
Employees Worked With
unknown he never told me his name
Jun 08, 2026 -

Smithtown Toyota responded

Thank you for your feedback, Frank. I appreciate you taking the time to share your experience, and I understand your concerns regarding the level of customer service you received during your visit. At Smithtown Toyota, we strive to provide excellent service, and it seems that we missed the mark in this instance. I would like the opportunity to address your concerns and improve. Please feel free to reach out to me directly to discuss this further. Thank you again for your input. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 06, 2026

Mike K. He was such a helpful salesman and not to mention a man of his words.He called me as soon as he received the vehicle I wanted from the carrier truck More

by pmattow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I’m thrilled to hear about your positive experience at Smithtown Toyota. It’s great to know that Mike was helpful and kept his word in getting you the vehicle you wanted. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 01, 2026

Excellent experience at Smithtown Toyota—smooth, fast, and completely stress-free, with a great selection to choose from. Lou Bilous was responsive, professional, and truly no-pressure, making this one o More

by paulmkahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, Paul! I’m excited to hear that you had an excellent experience at Smithtown Toyota. It’s great to know that Lou provided you with responsive and professional service, making your car-buying journey smooth and stress-free. I appreciate your feedback, and we look forward to seeing you again for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 30, 2026

Extremely professional, very friendly and cares about his customers. He makes sure that you get what you want at the price that you want. The guy deserves a promotion. More

by mark3481
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2026 -

Smithtown Toyota responded

Thank you so much, Mark! I truly appreciate your positive feedback about your experience with us at Smithtown Toyota. It's great to hear you felt valued and well taken care of. We look forward to serving you again in the future! Your support means a lot to us. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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