Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Toyota
Smithtown, NY
1,187 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,187 reviews
July 21, 2012
I recommend Smithtowm Toyots for the reasons as follows: I recommend Smithtowm Toyots for the reasons as follows: 1) The staff was service oriented and there was no pressure tactics employed. 2) I was I recommend Smithtowm Toyots for the reasons as follows: 1) The staff was service oriented and there was no pressure tactics employed. 2) I was able to have an informed conversation about the vehicle I was interested. 3) The discussions with respect to price were low key and reasonable. 4) It was a very comfortable experience; atypical of what one might expect. 5) They earned my trust and completed arrangements in a way that was sensible and positive. 6) They delivered the car at my requested pick-up time and without fuss. The entire process was well done. The sales person and finance manager (Stacy) were professional, courteous and thoughtful - again, no pressure, just service minded and personable!! Jon Van Eyk More
by Annjon
Employees Worked With
Gerry Sbarro
July 01, 2012
mike d was terrrific. he was available, and followed up with me. we discussed my need and preferences and he did what he could to make me smile! I am not an easy customer, but Mike D was helpful and funn with me. we discussed my need and preferences and he did what he could to make me smile! I am not an easy customer, but Mike D was helpful and funny and made the whole process much easier and actually pleasant. I will refer my friends to him. More
by dcaduri
Employees Worked With
mike denara
June 30, 2012
I would recommend this dealership to everyone louis b was knowledgable and friendly and got me in and out fast with no games and treated me like I was one of his friends the whole experience was a pleasure knowledgable and friendly and got me in and out fast with no games and treated me like I was one of his friends the whole experience was a pleasure More
by D helder
Employees Worked With
June 25, 2012
Louis was very attentive to what I was looking for in a new truck and extremely helpful and knowledgable in every phase of the process. He provided me with an excellent price on a new Tacoma that filled a new truck and extremely helpful and knowledgable in every phase of the process. He provided me with an excellent price on a new Tacoma that filled all the requirements I gave. Furthermore, he was very helpful on the delivery side of the transaction, as well as handling my trade-in. The rest of the staff was very professional but Louis's handling of the purchase really made a difference. I would definitely recommend both Louis and Smithtown Toyota. More
by tempSailor
June 16, 2012
Very good experience. Aman was very clear and good to explain the product. People look true and correct. will surely reommend to friend. Price is competative explain the product. People look true and correct. will surely reommend to friend. Price is competative More
by bonte
June 04, 2012
lou was by far the best salesman I have ever dealt with! Picked up my car yesterday - his delivery was very informative! I hate getting a new car, but dealing with Lou made the process a lot easier! Picked up my car yesterday - his delivery was very informative! I hate getting a new car, but dealing with Lou made the process a lot easier! More
by bcarstens
Employees Worked With
June 03, 2012
Lou was very helpful, extremely friendly and honest. I travelled about an hour just because Lou was so pleasant to work with. I would definitely recommend him. travelled about an hour just because Lou was so pleasant to work with. I would definitely recommend him. More
by Dawny613
Employees Worked With
May 29, 2012
Long time smith town Toyota customer, first time working with Aman. He was very pleasant to work with and handled negotiations, paperwork and car prep with care and personal attention. I highly recommend th with Aman. He was very pleasant to work with and handled negotiations, paperwork and car prep with care and personal attention. I highly recommend this dealership as well as Aman. More
by Charleskon
Employees Worked With
May 28, 2012
I Just bought a 2012 Toyota Camry Hybrid. My sales rep was Lou Bilous. I researched cost and got the price I wanted with minimum hassle. Lou was knowledgeable, courteous and personable. The sale went smo was Lou Bilous. I researched cost and got the price I wanted with minimum hassle. Lou was knowledgeable, courteous and personable. The sale went smoothly and I picked up my car with no hassle. That's the key for me...no hassle. I recommend Lou and the dealership... highly. More
by bmindful40
Employees Worked With
May 22, 2012
We bought our Sienna from Lou when he was at Victory Toyota. We also bought 1 Camry for our daughter and 1 Camry for our son. When looking for a new vehicle, we tracked down Lou to Smithtown Toyota Toyota. We also bought 1 Camry for our daughter and 1 Camry for our son. When looking for a new vehicle, we tracked down Lou to Smithtown Toyota since Victory went out of business. We were happy we found him as he again bent over backwards to get us the best price and trade-in deal possible. I would highly recommend going to Lou to purchase a car. JOrlo More
by JOrlo
Employees Worked With
