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Smithtown Toyota
Smithtown, NY
1,192 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,192 reviews
October 06, 2017
Great experience Great price and service! Lou and Diego made the process simple and no nonsense with pushing add-ons or items we were not interested in. Great price and service! Lou and Diego made the process simple and no nonsense with pushing add-ons or items we were not interested in. More
by Carformom
Employees Worked With
October 02, 2017
Exceptional Service! Keith was excellent to deal with, and is a true asset to the Smithtown Toyota team. My entire interaction was handled with professionalism and experti Keith was excellent to deal with, and is a true asset to the Smithtown Toyota team. My entire interaction was handled with professionalism and expertise. Straight forward and honest.. This is the second time that I have leased a vehicle through Keith, and he once again exceeded my expectations. Go see Keith and the team, you will not be disappointed! More
by rmhulse
Employees Worked With
Keith Williams
October 01, 2017
Good Advise , Simple process and Honest Keith at Smith town was great to deal with , everything was taking care of over the phone. The process was simple and he had some great advise with re Keith at Smith town was great to deal with , everything was taking care of over the phone. The process was simple and he had some great advise with respect to Leasing v's Purchase. I was so impressed with their service that I recommended a friend to him and Keith was able to put him into a new 4 runner also. Great Dealership and great personnel. I live in Mahwah NJ and have a Toyota dealer down the street from my house. That dealer decided it would be best to over complicate the sale of a truck and I walked out. Not only did Keith give me good advice, answer all my questions and put together a great deal but he delivered the Truck to my house, over a 2hr drive. Who does that anymore today? I really appreciate the service and honesty. More
by ssciaino
Employees Worked With
Keith Williams
September 06, 2017
Excellent I went in knowing my credit wasn't the greatest. However I knew I needed a new car . Louis B and Sean H were absolutely fantastic . They did not make I went in knowing my credit wasn't the greatest. However I knew I needed a new car . Louis B and Sean H were absolutely fantastic . They did not make me feel pressured . I was able to get a vehicle that was best for me and the overall process was great! I recommend them to anyone! More
by Kweldon
Employees Worked With
September 06, 2017
New highlander Sales person not trust worthy and not provided what is promised. He did not even provide test drive. As I am aware of the vehicle I am buying I bought Sales person not trust worthy and not provided what is promised. He did not even provide test drive. As I am aware of the vehicle I am buying I bought. Not depending on his sales expertise. He did not give metal rear bumper protector as promised and third row floor mats. More
by New car
Employees Worked With
September 03, 2017
Smithtown Toyota Dealership I have been to Smithtown Dealership because: of the whole team of different departments staff members are, very knowledgeable, very professional in ev I have been to Smithtown Dealership because: of the whole team of different departments staff members are, very knowledgeable, very professional in every aspect & friendly, helpful & really aim to help & please the customer, me! More
by Rosie 903
September 03, 2017
excellent purchased a 2017 tacoma from salesman lou bilous. . very professional and honest second vehicle purchased from him n one and half years. would recomme purchased a 2017 tacoma from salesman lou bilous. . very professional and honest second vehicle purchased from him n one and half years. would recommend him to family and friends. excellent salesmen More
by frank a
Employees Worked With
September 02, 2017
Toyota Dealer Worth Visiting We recently purchased a used Toyota Tacoma from Smithtown Toyota and had the most pleasant experience from start to finish. Great selection with exper We recently purchased a used Toyota Tacoma from Smithtown Toyota and had the most pleasant experience from start to finish. Great selection with expert guidance from Rich Milano who provided full disclosure of the facts and features connected to our truck. Smooth purchase with Toyota taking care to outfit the vehicle with new tires and make it spotless when we took possession. Clearly a solid choice in brand and dealership when searching for a Toyota. More
by quoteme
Employees Worked With
Rich Milano
September 01, 2017
Best experience by far! Professional and friendly experience at Smithtown Toyota. Highly recommend this dealership! Smooth and no issues! Very happy with every aspect! Cu Professional and friendly experience at Smithtown Toyota. Highly recommend this dealership! Smooth and no issues! Very happy with every aspect! Customer service was amazing by all! More
by Mamasticks
Employees Worked With
Other Employees :
Sean Finance Mgr. And all desk mgrs. Pleasure to meet them all
August 31, 2017
Excellent sales rep My sales associate, Mike DeMera, made the car buying process stress free. I was interested in a Rav 4. He summarized the different selections very cle My sales associate, Mike DeMera, made the car buying process stress free. I was interested in a Rav 4. He summarized the different selections very clearly. I bought the 2017 LE. I feel that the price & trade in were fair. He explained the promo and payment options and he dealt with my insurance co. He explained the primary features of the automobile clearly. Finally he introduced me to the business representative, John, who completed the transaction. More
by Jdcrimmins
Employees Worked With
