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Smithtown Toyota

Smithtown, NY

4.8
1,191 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,191 reviews

August 03, 2017

Great experience It was great, very good experience. I felt, I was in right place. My thoughts were respected, my wishes met and I am recommending Smith town Toyota to More

by Irina Phils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Smithtown Toyota responded

Irina, thanks so much for your kind words about Dave and our dealership! Another truly exceptional experience is just down the road if you need anything else at all on your end. Thanks again! Lauren Karakasians, Customer Relations Manager

July 27, 2017

Amazing sales staff I just leased my 5th car through Smithtown Toyota and couldn't be happier. The sales staff went above and beyond to make this a smooth transaction. Ma More

by Camry fanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone, Ben Zimmet
Aug 02, 2017 -

Smithtown Toyota responded

Congratulations on your new car! We're glad to hear you had a great experience with Anthony, Ben and our dealership as a whole. Thank you for your wonderful review and we hope you enjoy your new ride! Lauren Karakasians, Customer Relations Manager

July 24, 2017

Excellent experience Even though I didn't end up buying a car from Toyota, I wanted to share my experience. Rich Milano was hands down the best salesperson I dealt with wh More

by Shruti Iyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano
Jul 26, 2017 -

Smithtown Toyota responded

Thanks so much for your very kind words about Lou and our dealership as a whole. We strive for greatness each and every day here at Smithtown Toyota. Feedback like this truly makes our heart swell. If you need anything else more down the road, just know that we'll be right here to assist! Lauren Karakasians, Customer Relations Manager

July 19, 2017

Excellent experience Our experience in purchasing a 2017 Camry was the best we have ever had buying a new car. We were treated with courtesy, promptness and fairness. Our More

by T&Jcamryowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

Smithtown Toyota responded

Thanks so much for your very kind words about Lou and our dealership as a whole. We strive for greatness each and every day here at Smithtown Toyota. Feedback like this truly makes our heart swell. If you need anything else more down the road, just know that we'll be right here to assist. Lauren Karakasians, Customer Relations Manager

July 02, 2017

2017 Tacoma Leased my new truck with Lou and Diego hassle free and painless experience. Very nice guys found the exact truck i wanted and got it to me in 2 days a More

by 17TacoLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Ruiz
Jul 10, 2017 -

Smithtown Toyota responded

We are so glad to hear about your great experience here at Smithtown Toyota. Louis, Diego and the rest of the sales team strive to provide an enjoyable and stress-free shopping experience, and we will be sure to pass along your positive feedback to him. Thank you for being a loyal customer and we look forward to working with you on your next purchase! Lauren Karakasians, Customer Relations Manager

June 28, 2017

Re-Lease We re-leased a new Toyota Camry SE and the salesman, Lou B was very friendly and willing to work with us on price. Very happy with the experience! More

by debo7937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Smithtown Toyota responded

Thank you for taking the time to write a review about your positive experience with us! We’ll make sure Lou hears your kind words. We’re so thankful for wonderful customers like yourself and very much appreciate your business. Please let us know if we can be of any assistance down the road. Lauren Karakasians, Customer Relations Manager

June 26, 2017

Rich Milano, salesman We met with Rich Milano who was extremely helpful, courteous, interested in my requirements and my budget. He was super energetic in showing me vario More

by DeeG
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Milano
Jul 10, 2017 -

Smithtown Toyota responded

Dee, thank you for your kind words! The car buying process can be stressful but we strive to make it as easy and painless as possible. I’m glad to hear we did just that for you! We sincerely appreciate your business and hope to continue serving you for many years to come. Lauren Karakasians, Customer Relations Manager

June 24, 2017

Good experience visiting Visited to look at a certified Camry. Staff was pleasant, and the experience was fine. They and nearby Sunrise Toyota were helpful, but stay far, fa More

by Toyota parent
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Others
Jul 10, 2017 -

Smithtown Toyota responded

Thanks so much for the kind words and rating about our dealership. We'll be right around the corner if you need anything else more from your end. Lauren Karakasians, Customer Relations Manager

June 20, 2017

Hardworking kind & patient sales people I've been working with Meg and find that she worked really hard to find me the right car even with me flaking out on several appts. I hate change so I More

by NaomiO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano, Meghan Dwyer
Jun 22, 2017 -

Smithtown Toyota responded

Naomi, thank you so much for your praising review of Meghan, Rich and our dealership as a whole! It's customers like you that make each and every day worth it here at Smithtown Toyota. If you need anything else at all down the road, please let us know! Lauren Karakasians, Customer Relations Manager

June 12, 2017

It was a pleasant experience Chris Malerba really took the time and went out of his way to make sure that we had everything we asked for in the car. Purchasing a car is a big deal More

by Been29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malerba
Jun 19, 2017 -

Smithtown Toyota responded

Thank you very much for your kind words! The car buying process can be stressful but we strive to make it as easy and painless as possible. I’m glad to hear we did just that for you! We sincerely appreciate your business and hope to continue serving you for many years to come. Enjoy your new car! Lauren Karakasians, Customer Relations Manager

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