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Smithtown Toyota

Smithtown, NY

4.8
1,185 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,185 reviews

June 26, 2017

Rich Milano, salesman We met with Rich Milano who was extremely helpful, courteous, interested in my requirements and my budget. He was super energetic in showing me vario More

by DeeG
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Milano
Jul 10, 2017 -

Smithtown Toyota responded

Dee, thank you for your kind words! The car buying process can be stressful but we strive to make it as easy and painless as possible. I’m glad to hear we did just that for you! We sincerely appreciate your business and hope to continue serving you for many years to come. Lauren Karakasians, Customer Relations Manager

June 24, 2017

Good experience visiting Visited to look at a certified Camry. Staff was pleasant, and the experience was fine. They and nearby Sunrise Toyota were helpful, but stay far, fa More

by Toyota parent
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Others
Jul 10, 2017 -

Smithtown Toyota responded

Thanks so much for the kind words and rating about our dealership. We'll be right around the corner if you need anything else more from your end. Lauren Karakasians, Customer Relations Manager

June 20, 2017

Hardworking kind & patient sales people I've been working with Meg and find that she worked really hard to find me the right car even with me flaking out on several appts. I hate change so I More

by NaomiO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano, Meghan Dwyer
Jun 22, 2017 -

Smithtown Toyota responded

Naomi, thank you so much for your praising review of Meghan, Rich and our dealership as a whole! It's customers like you that make each and every day worth it here at Smithtown Toyota. If you need anything else at all down the road, please let us know! Lauren Karakasians, Customer Relations Manager

June 12, 2017

It was a pleasant experience Chris Malerba really took the time and went out of his way to make sure that we had everything we asked for in the car. Purchasing a car is a big deal More

by Been29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malerba
Jun 19, 2017 -

Smithtown Toyota responded

Thank you very much for your kind words! The car buying process can be stressful but we strive to make it as easy and painless as possible. I’m glad to hear we did just that for you! We sincerely appreciate your business and hope to continue serving you for many years to come. Enjoy your new car! Lauren Karakasians, Customer Relations Manager

June 12, 2017

Smooth purchase with no surprises Purchased my new Prius 4 when it arrived ahead of schedule. The whole process was about one hour. Lou took the time to show important features and po More

by Likes Prius
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2017 -

Smithtown Toyota responded

We're so pleased to hear about your great experience with your brand new Prius! When you have Lou and the rest of our staff at the helm, you know that you're in good hands. If you need anything else more down the road, just let us know how we can help! Drive safe! Lauren Karakasians, Customer Relations Manager

June 08, 2017

My experience with Toyota was nothing short of excellence. My ratings are high because of my sales person Greg Wire. His knowledge and professionalism are quite impressive. Also Mr. Wire's honest, down to e More

by maritom756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego in the Finance Department so well organized!! It was a great experience., Greg Wire
Jun 19, 2017 -

Smithtown Toyota responded

Thanks so much for the great, positive review on your experience with Greg and our dealership as a whole! It's customers like you that truly make it all worth it here at Smithtown Toyota. If you need anything else down the road, just know that we'll be ready to assist in any way. All the best for now! Lauren Karakasians, Customer Relations Manager

June 06, 2017

Easy car buying experience Everything went very smoothly and I was able to get the car I wanted at a good price. Tim was very helpful throughout the process. More

by Lb9876
Recommend Dealer
Yes
Employees Worked With
Tim Payton
Jun 19, 2017 -

Smithtown Toyota responded

We thank you so much for your great review of Tim and our dealership as a whole! We know how much of a big deal it is to purchase a new vehicle and hope that we were able to support you just as you needed. If you need anything more down the road, we'll be here to help. Thanks again and drive safe! Lauren Karakasians, Customer Relations Manager

June 06, 2017

excellent I been leasing cars for a long time and I have never dealt with anyone before like Aman Singh. He was my sales representative here at smithtown Toyota More

by Jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larisa Racenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2017 -

Smithtown Toyota responded

Thank you very much for the great feedback, Jasmine! We appreciate you taking the time to share your experience! Thank you especially for recognizing Aman and Larisa - we'll be sure to pass along your kind words to them. We appreciate your business and look forward to working together for years to come! Lauren Karakasians, Customer Relations Manager

June 04, 2017

Great Car Fantastic Experience I initially delt with Amanda, through the internet, and Ben Zimmet as my sales person. Both were professional and a pleasant to work with. Ben, my sal More

by psychoguitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda , Ben Zimmet
Jun 19, 2017 -

Smithtown Toyota responded

We're so glad to hear about your recent experience with us at Smithtown Toyota! We strive to have an efficient and honest family here and it seems that was really the case with your recent Prius Prime purchase. Ben and Amanda are true team players here and we'll be sure to pass on your kind words! Here's to an exceptional relationship with you and your new Prius Prime ! Lauren Karakasians, Customer Relations Manager

May 31, 2017

Fast, clean reliable and friendly The dealership never disappoints. It is clean, the staff are friendly, the mechanics top notch. They make you feel relaxed and comfortable with wifi More

by witze55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Elia
Jun 19, 2017 -

Smithtown Toyota responded

Here at Smithtown Toyota, our service team takes great pride with providing accurate and timely maintenance across the board. If you're not happy, we're not happy! Please let us know if there's anything else we can do on our end. For the mean time: safe driving! Lauren Karakasians, Customer Relations Manager

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