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Smithtown Toyota

Smithtown, NY

Overview
Employees
Reviews
Vehicles
4.8
1,191 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,191 reviews

August 12, 2024

Sean Miller at Smithtown Toyota is great! He’s very responsive and will get you the right answer. I recently purchased a car out of state and Sean was helpful through the process More

by Mitchpang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that Sean provided you with great assistance during your out-of-state car purchase. At Smithtown Toyota, we strive to ensure our customers receive the support they need. We appreciate your feedback and hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 10, 2024

Lou B is an excellent sales person. Dealer and service department are great! Highly recommended! More

by andrealynne105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Smithtown Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Lou made such a positive impression on you and that you had a great experience with both our sales and service departments at Smithtown Toyota. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 07, 2024

Thanks to them for fast and quality service. sean miller is the best !!! I will definitely recommend my friend to cooperate with them. Thanks Sean Miller again!!!! More

by …
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear you had a fast and quality service experience at Smithtown Toyota, and we're glad Sean made a great impression. We appreciate your recommendation to your friends and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 06, 2024

True professional. Made me feel comfortable and also let me know what he could do. He didn't promise the world and not deliver. Refreshing to know what I needed and More

by Simonmyoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Smithtown Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a comfortable experience at Smithtown Toyota and appreciated our team’s honesty and dedication. It's great to know that our collaboration with John in finance helped you get the car you wanted. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 03, 2024

I had good experiences at this dealership except for David bc he yelled at my mom More

by Yobata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Smithtown Toyota responded

Thank you for sharing your experience with us. I'd like to learn more about what happened during your time with David. Please reach out to me directly so we may discuss this further. We hope to have the opportunity to serve you and your family better in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 28, 2024

Sean was excellent to work with. No pressure- explained every step clearly and professionally. 5 days later when we decided to purchase a SUV he went thru the numbers and did not try More

by Danmeehan1220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Smithtown Toyota responded

Thank you for choosing Smithtown Toyota and for your glowing review, Dan! We appreciate your kind words about Sean's exceptional service. We're delighted to hear that he provided a pressure-free and professional experience. We look forward to assisting you with your SUV purchase and any future needs. See you next time! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 24, 2024

Sean was great, especially in the communication department. Also made me feel comfortable and was not pushing me. Straightforward with the whole process. Good people, and kept everything moving. Lo More

by Sean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2024 -

Smithtown Toyota responded

Thank you, Sean, for sharing your positive experience with us at Smithtown Toyota! We're thrilled to hear that you found our team to be great communicators and not pushy. We pride ourselves on making the car-buying process straightforward and enjoyable for our customers. We're delighted to know that you're loving your new car and we look forward to assisting you in the future. Drive safely! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

July 24, 2024

I have been buying cars from Smithtown Toyota for over 20 years they always ,never disappoint! I just bought a Land Cruiser from sales person Louis M.Bilous he was so caring to my needs explained every littl More

by janettedla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Smithtown Toyota responded

Thank you, Janet, for your kind words and for being a loyal customer for over two decades! We are thrilled to hear about your positive experience purchasing a Land Cruiser with Louis and John. We strive to provide excellent service and it's wonderful to hear that they took great care of you. We appreciate your recommendation and look forward to serving you again in the future. Drive safe in your new Land Cruiser! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

July 22, 2024

Great experience buying my 4Runner from this dealership with the help of Sean Miller. Sean was my salesperson and he was FANTASTIC. Straightforward, knowledgeable, and super helpful. I highly recommend his More

by Trisha929
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Smithtown Toyota responded

Thank you, Trisha, for choosing Smithtown Toyota for your Toyota 4Runner purchase. We appreciate the recommendation and are thrilled to hear about your positive experience with Sean. We look forward to assisting you in the future and thank you for trusting us with your business. Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

July 18, 2024

Now I understand why this dealer has been in the business for so long. Professional and straightforward. They set reasonable expectations and delivered ahead of schedule. It was a pleasant experience work More

by phil1_21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Barba
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Jul 19, 2024 -

Smithtown Toyota responded

Thank you for choosing Smithtown Toyota and for taking the time to share your positive experience with us. We greatly appreciate your feedback and are thrilled to hear that you found our team professional and straightforward. We're glad Jessica and Rocky provided excellent service. We look forward to assisting you again in the future and hope you share your experience with others. Thank you! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

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