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Smithtown Toyota

Smithtown, NY

4.8
1,222 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,222 reviews

January 03, 2025

Rob was patient and knowledgeable. He provided a good product that was a fair value in today's market More

by john.ammirati737
Recommend Dealer
Yes
Employees Worked With
Rob Cacciola
Jan 04, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Rob was patient and knowledgeable during your experience at Smithtown Toyota. Providing fair value and quality products is important to us, and we're glad that you found that with us. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 03, 2025

Rob was very genuine and personable. He was accommodating and worked with us to get in the right car at the right price. More

by Allie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Rivas, Sam (insurance), Rob Cacciola
Jan 04, 2025 -

Smithtown Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with Rob at Smithtown Toyota. It’s our goal to help each customer find the perfect vehicle at the right price. We look forward to seeing you again for your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 29, 2024

Lou was very helpful and professional and thoughtful. He answered all my questions and was very helpful in explaining how to operate the car! More

by stacyfagan19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that Lou provided such helpful and professional service at Smithtown Toyota. It's great to know he was able to answer all your questions and explain how to operate your car effectively. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 19, 2024

The whole team was absolutely amazing. It was the most positive experience I have ever had buying a car. Louis M Bilous was thorough, patient, clear and extremely knowledgeable. Aman wa More

by ravicp1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Rivas
Dec 19, 2024 -

Smithtown Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Smithtown Toyota was the most positive car-buying journey you've ever had. It's great to know that Louis, Aman, and Diego provided you with thorough and helpful service. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 10, 2024

Lou was great working with. Very professional and obtained the exact vehicle I wanted. He kept me apprised of the status of my vehicle order. Highly recommend. More

by sal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Smithtown Toyota responded

Thank you, Sal, for your wonderful review! We're thrilled to hear that Lou was able to assist you in finding the exact vehicle you wanted and kept you informed throughout the process. Your recommendation means a lot to us at Smithtown Toyota. We look forward to seeing you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 30, 2024

Upfront pricing and straightforward with negotiation. Everyone was very kind and genuinely happy to help with all of my questions. You can tell that they are engaged by their work and enjoy coming in eve More

by Dar16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you experienced upfront pricing and straightforward negotiations at Smithtown Toyota. It’s our team’s passion to assist customers like you, and we appreciate your recognition of their dedication. We look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 26, 2024

Louis M Bilous is a very professional sales representative. He is knowledgeable and has a friendly manner. I will highly recommend Louis and the toyota dealership to my friends when they are c More

by denbracco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Louis at Smithtown Toyota. His professionalism and friendly approach truly make a difference. We appreciate your recommendation and look forward to assisting your friends with their car purchases in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 25, 2024

Louis Bilous, the dealer, went above and beyond to ensure that we had the car that we wanted. He was very professional, really listened and explained everything clearly. He worked hard at getting the car t More

by bvlee43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Smithtown Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about your experience at Smithtown Toyota. We're thrilled to hear that both Louis and Rocky went above and beyond to help you find the perfect car and secure a great finance deal. Your recommendation means a lot to us, and we look forward to assisting you and your friends and family in the future! Safe travels in your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 14, 2024

I always have an amazing experience at Smithtown Toyota! Lou Bilous in sales is extremely friendly, knowledgeable, and helpful. He was very thorough in going over the features of my new car, and I am so hap More

by Erica B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Smithtown Toyota responded

Thank you so much, Erica! We are thrilled to hear that you consistently have amazing experiences at Smithtown Toyota. It's wonderful to know that Lou provided you with thorough and friendly service while showcasing the features of your new car. We appreciate your kind words and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 12, 2024

Thankyou , Lou/ John ,for Friendly / Classy / Professional/Sincere, Service for my Lease Transfer , New Lease Purchase More

by spbergen4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a friendly and professional experience with us at Smithtown Toyota during your lease transfer and new lease purchase. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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